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Motor Vehicle Processor I Resume Example

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MOTOR VEHICLE PROCESSOR I
Summary

I have successfully worked as a Customer Service Representative for more than 10 years successfully experience in customer service and support with recognized strengths in account maintenance, problem-solving, and planning.

Possess solid computer skills. Knowledge of Microsoft Word. Also with the ability to train, motivate, and supervise employees.

Synopsis of Achievements Employee of the Month Perfect Attendance Shining Star Award for good customer service skills and training

Friendly and efficient worker devoted to maximizing customer satisfaction with exceptional service and support.

Knowledgeable regarding business standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Skills
  • Accountant
  • ATM
  • Balance
  • Book
  • Customer Service
  • Communications
  • Filing
  • Forms
  • General Office Duties
  • Inventory
  • Money
  • Office
  • Office
  • Equipment
  • Printer
  • Recording
  • Reporting
  • Supervision
  • Team building
  • Telephone
  • Typing
  • Xerox machine
Experience
Chatham County Tag OfficeSavannah, GAMotor Vehicle Processor I04/2019 to Current
  • Process renewal applications, check for accuracy and new title/registration applications, process duplicate titles, permits and handicap applications, and complete changes in vehicle registrations.
  • Copy Clerk – Make copies of recorded documents for researchers, either using the Xerox machine or the Reader/Printer machine.
  • Customer Service – answer questions about the services offered in the office, make copies and show customers where specific items
  • Supply Clerk – Maintain the office inventory of license plates, tabs, labels, forms, paper and other office supplies, and check motor vehicle tab boxes for missing numbers.
  • Daily balancing – Balance cash and receipts with all daily business transactions and complete bank deposits with County Treasurer the following day.
  • Recording Clerk – Record documents for public record; scan documents for accuracy, check for correct remittance of fees, input information from documents into computer, affix recording labels, scan documents, generate computer reports, check for accuracy. Record information into the marriage license book when necessary. Proofread recording daily once recording procedures are understood. These duties will be performed only in the absence ofthe recording clerk.
  • General Office Duties – Operate and maintain office equipment, answer telephone, filing, typing, computer data input, assist other office staff index recorded document information during lag time, other duties as assigned.
LoomisSavannah, GeorgiaCash Management Teller07/2016 to 04/2019
  • Process money to customer accounts ensuring accuracy and accountability Pack out money for banks, ATMs, and individual customers based on specific orders, maintaining accuracy Balance automated teller machines and posting to customer accounts Manually counting vaults and reporting to staff accountant Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures.
  • Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination.
  • Prepare currency and/or coin change orders by denomination for each customer assigned.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
KrogerRichmond Hill, GAAccounting Bookkeeper11/2008 to 07/2016
  • Quickly and effectively solved customer challenges.
  • Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Quickly solve mathematical billing issues and resolve issues in a accurate, detailed, and empathic matter
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Greeted customers and responded to informational requests.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
Education and Training
Bachelor of Science:Healthcare Administration2015University of Phoenix, Savannah, GA
High School Diploma06/2008Windsor Forest High School, Savannah, GA
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Resume Overview

Companies Worked For:

  • Chatham County Tag Office
  • Loomis
  • Kroger

School Attended

  • University of Phoenix
  • Windsor Forest High School

Job Titles Held:

  • Motor Vehicle Processor I
  • Cash Management Teller
  • Accounting Bookkeeper

Degrees

  • Bachelor of Science : Healthcare Administration 2015
    High School Diploma 06/2008

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