Expert Mortgage Specialist, dedicated to giving clients "First Class" professional service and honest advice, enabling them
to make sound financial decisions in mortgage processing and purchase/refinance of real estate.
Summary of Skills
Lending and escrow expertise Highly professional
Mortgage Processor (FNMA) Proficient in Microsoft Office
Excellent communicator Escrow management
Short Sale Foreclosure Resource (SFR) Honest and ethical Microsoft Office, FiServ software, Contracts, Customer Service, financial, Government, Insurance, Insurance Sales, Inventory,
Mentoring, Negotiator, Pricing, Processes, Real Estate, Sales, Closing, and Teamwork.
Mortgage Processor 1, 04/2015 to CurrentHUNTINGTON BANK － Columbus, OH
*Reviewed and provided comments on the adequacy of documents and take necessary steps to cure any deficiencies.
*Prepared correspondence, input loan information and financial documents for analysis. Provided onsite training.
*Performed daily maintenance of the loan applicant database. Wrote the Current Job Aide/Procedures for the Pre-Processing Department.
Independent Insurance Agent, 10/2013 to 04/2014INSURANCE AGENT － Richmond, VA
Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.
Processed applications, payments, corrections, endorsements and cancellations.
Called 300 warm leads each week to
expand client base.
Pursued continuing education and training programs to continue professional development.
Presented and clearly explained insurance policy options to clients based on their needs and goals.
Prepared necessary paperwork to process insurance sales and renewals.
Short Sales Negotiator, 03/2011 to 09/2013SUNTRUST MORTGAGE － Richmond, VA
Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
Interviewed an average of 40 mortgage loan applicants per month.
Analyzed applicant; financial status, credit and property evaluation to determine feasibility of granting loan.
Created financial analysis reports of commercial real estate, borrowers; financial statements, lease reviews and market
Educated customers on the variety of loan products and available credit options.
Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
BUSINESS MANAGEMENT Accounting, Finance and Business AdministrationICM School of Business － Pittsburgh, PA, United StatesBUSINESS MANAGEMENT Accounting, Finance and Business Administration
Continued Education for Insurance
Mortgage Banking Core Courses