Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs and return each to optimal quality of service.
Developed positive relationships between clients when involved with modification of their court orders for child support, custody and medical provisions. Coordinated and conducted many in -person and telephonic conferences involving parties, attorneys and other state agencies. Accurately interpreted law to supply the best level of mathematical calculations for new orders to be established. Managed a challenging caseload single handedly on a daily basis to ensure that regulations were met to the state of the State of COlorado all while making sure the best interest of the clients were in mind. I have trained others on the application of running the state guidelines in addition to interpreting updated bills and laws established through the justice system.
Working for the Cumberland County Government as a case technician for the Child Support department offered several skills. These skills included scheduling, coordinating and attending court hearings. The court hearings included different case types to enforcement of non-payment, modification of court orders, establishment of court orders and termination of court orders. At each hearing set, I as a case worker communicated directly with the clients regarding intentions and options, while relaying this information directly to the presiding judge. Clerical skills to include answering multiple lines of phone calls, accepting and processing payments on cases as well as monitoring cases for accuracy and compliance.
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