Mobile QA Tester EventEzyGo Resume Example
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MOBILE QA TESTER EVENTEZYGO
Professional Summary
1-year experience in Software QA/Testing and Quality Assurance.
*Over 3-years of successfully developing strategic business solutions in Finance, Operations, and HR, based on business analysis with the biggest retail companies at the federal level in Russia.
*Highly skilled in defect tracking and reporting: Elementool, Mantis, BugZilla
*Strong team player with ability to coordinate the operations of different departments & teams.
*Ability to quickly adapt to different people and circumstances and handle multiple tasks simultaneously.
*Excellent in evaluating and solving problems as well as making decisions using analysis, creativity, and resiliency in handling the challenges and pressures.
*Perfectly skilled in verifying, validating and updating business procedures documentation, functional specifications and requirements
*Sound understanding of all aspects of QA: QA methods, SDLC, and risk analysis.
*Strong working knowledge of creating test suites and test cases. Professional, detail-oriented Network Administrator motivated to drive projects from start to finish as part of a dynamic team.
Skills
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Languages
Speaks Russian/English/French
*Green Card holder
Work History
July 2016-August 2016Mobile QA Tester EventEzyGoGcr Incorporated |
- EventEzyGo is a new mobile application designed tp create events, explore nearby places, invite friends, manage attendees and coordinate rides to events etc.
- Performed Native Mobile app testing on IOS and Android.
- Designed, executed, reviewed and updated test cases per requirements.
- Involved in SDLC and Agile Process.
- Completed Functional, Integration, regression, positive and negative testing.
- Tested the event conversations (Chat), posted/received/removed messages in different languages and emojis, created/modified/deleted events, invited/deleted friends, and shared the rides.
- Performed Usability, Smoke, and localization testing.
- Reported bugs on bug tracking system and updating the status of the bugs - BugZilla.
- Closely worked with SQA Testing team to increase the tests effectiveness.
- Analyzed the builds by different metrics such as
May 2016-July 2016QA tester | QA Tester Shocase.com | Heathrow , STATE
- Shocase is a social network designed for professionals all over the world.
- It is a web-based application helping over 100 million people get noticed, stay informed, connected with peers etc.
- Studied, evaluated, and adapted the internal structure and logic of the system.
- Tested application using different types of devices and different versions
- Consistently met deadlines and requirements for all production work orders.
August 2013-June 2014Department Store Manager | SportMaster, LTD | City , STATE
- Developed and implemented plans to maximize sales by providing strategic and operational analysis.
- Organized trade-shows, special events, exhibitions and displays per requirements.
- Validated, verified and updated documentation and requirements for all store merchandise.
- Ensured all products and displays in department are merchandised effectively to maximize sales.
- Provided direction, supervision, guidance and training of staff to maximize sales and profit performance.
- Arranged administrative, technical and security support for all store operations.
- Prepared reports for all weekly, monthly and ad hoc requests for various activities; executing sales plan, HR, training, salaries and bonuses etc.
- Scheduled and provided department sales meetings with staff to ensure better quality of customer service, determined department sales goals, discussed new products and strategies for sales.
- Accomplishments
June 2012-July 2013Assistant Department Store Manager | DNS, LTD | City , STATE
- Oversaw store operations including merchandizing and inventory, monitored sales benchmarks (Sales Growth, Gross Profit Margin, SG&A Expense as a Percentage of Revenue, Average Compensation
January 2016-CurrentBilingual Help Desk Representative QA Tester | Market Q | City , STATE
- Provides prompt technical responses to questions from customers regarding troubleshooting, diagnosing, and resolving problems for Business Operating System, web and mobile applications.
- Presents outstanding customer service in a timely and efficient manner and with a demonstrated commitment to 1st ticket resolution and overall customer satisfaction.
- Ensures problem escalation and follow-up processes are handled in a timely manner.
- Performs diagnosis and troubleshooting using related online tools; Track incidents in Helpdesk.
- Works independently, analyzes data, takes and recommends appropriate actions with minimal contact or reinforcement from supervisors.
- Assists customers in configuring and setting up software applications.
- Provides 1st level Customer support and training resolution via e-mail and telephone.
- Accomplishments:.
- Consistently rated above peers in metrics such as: FORMATTING (Proper opening, closing, spelling & grammar), INQUIRY IDENTIFICATION (Accurately understood the Member's inquiry, identified additional questions), RESEARCH (Demonstrated research skills, noted account appropriately, checked open & closed tickets & Notes), SOLUTION (Provided accurate solution, added alternative/custom/pasted/instructions, displayed proper etiquette, 1st ticket resolution).
- Received departmental bonuses for performance on a regular basis.
- The most rewarded specialist in Help Desk department by "thank you" tickets from customers.
- Mobile Lomotif Pte, LTD 07/16 - 8/16 Lomotif is a popular mobile application to make mini music videos for Instagram, Twitter and Vine.
- Developed test plans, descriptions, and activity deliverables as well as test procedures, and reviewed results to ensure compliance with specifications.
- Coordinated with the project team collecting, identifying, defining, organizing, and/or presenting test cases, scenarios, and procedures.
- Participated in requirements analysis and risk assessment to ensure the software requirements are mapped to business needs.
- Actively contributed in collaborative meetings with our clients, project teams and other key stakeholders to gain an understanding of the application requirements and conformance criteria.
- Reviewed user stories, requirements and design documents and maintained a requirements traceability matrix (RTM).
- Performed reviews and reported findings on the developers' products to Project Manager.
- Analyzed and tested to ensure that the functions of the system met established functional and non-functional requirements.
- Maximized testing by utilizing automated tools.
- Supported the Independent Verification and Validation test events.
- Accomplishments:.
- Consistently rated above peers in metrics such as: Tracking active defects, Authored Tests, Covered Requirements, Tests Executed.
- Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
- Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
- Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
- Streamlined and enhanced the corporate accounting and operations system.
Education
2016School cirtificate: Software QASoftware Quality Assurance, City, State
2012Bachelor of Science: tourismState Linguistic UniversityCityTourism and communication
Accomplishments
- Program Requirements
Wrote program requirements which succeeded in [positive outcome]. - Problem Resolution
Responsible for support and development of company disaster recovery plan.Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work. - Quality Control
Proofread and edited all presentation materials prior to send-off to ensure accurate reporting of company data. - Performance Management
Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles. - Network Security
Updated network systems to support confidential company operations and eliminate hacking ability.
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Resume Overview
School Attended
- Software Quality Assurance
- State Linguistic University
Job Titles Held:
- Mobile QA Tester EventEzyGo
- QA tester
- Department Store Manager
- Assistant Department Store Manager
- Bilingual Help Desk Representative QA Tester
Degrees
- School cirtificate : Software QA
Bachelor of Science : tourism
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