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Mobile QA Tester EventEzyGo Resume Example

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MOBILE QA TESTER EVENTEZYGO
Professional Summary
1-year experience in Software QA/Testing and Quality Assurance. *Over 3-years of successfully developing strategic business solutions in Finance, Operations, and HR, based on business analysis with the biggest retail companies at the federal level in Russia. *Highly skilled in defect tracking and reporting: Elementool, Mantis, BugZilla *Strong team player with ability to coordinate the operations of different departments & teams. *Ability to quickly adapt to different people and circumstances and handle multiple tasks simultaneously. *Excellent in evaluating and solving problems as well as making decisions using analysis, creativity, and resiliency in handling the challenges and pressures. *Perfectly skilled in verifying, validating and updating business procedures documentation, functional specifications and requirements *Sound understanding of all aspects of QA: QA methods, SDLC, and risk analysis. *Strong working knowledge of creating test suites and test cases. Professional, detail-oriented Network Administrator motivated to drive projects from start to finish as part of a dynamic team.
Skills
  • End-to-End Testing, GUI, Functionality, Usability, Acceptance, Boundary, Regression Tests on web-based (Internet Explorer, Firefox, Chrome, Safari, Opera) and mobile applications (iOS, Android, Windows)
  • SQL knowledge (SELECT statements, the WHERE Clause, the ORDER BY Clause etc.)
  • Excellent problem-solving abilities
  • QA tools
  • Excellent diagnostic skills
  • Technical specifications creation
  • Excellent communication skills
  • Refined system debugging skills
  • Website maintenance
Languages
Speaks Russian/English/French *Green Card holder
Work History
July 2016-August 2016Mobile QA Tester EventEzyGoShareVgo, LLC |
  • EventEzyGo is a new mobile application designed tp create events, explore nearby places, invite friends, manage attendees and coordinate rides to events etc.
  • Performed Native Mobile app testing on IOS and Android.
  • Designed, executed, reviewed and updated test cases per requirements.
  • Involved in SDLC and Agile Process.
  • Completed Functional, Integration, regression, positive and negative testing.
  • Tested the event conversations (Chat), posted/received/removed messages in different languages and emojis, created/modified/deleted events, invited/deleted friends, and shared the rides.
  • Performed Usability, Smoke, and localization testing.
  • Reported bugs on bug tracking system and updating the status of the bugs - BugZilla.
  • Closely worked with SQA Testing team to increase the tests effectiveness.
  • Analyzed the builds by different metrics such as

May 2016-July 2016QA tester | QA Tester Shocase.com | San Francisco, CA
  • Shocase is a social network designed for professionals all over the world.
  • It is a web-based application helping over 100 million people get noticed, stay informed, connected with peers etc.
  • Studied, evaluated, and adapted the internal structure and logic of the system.
  • Tested application using different types of devices and different versions
  • Consistently met deadlines and requirements for all production work orders.

August 2013-June 2014Department Store Manager | SportMaster, LTD | Cherkessk, Russia
  • Developed and implemented plans to maximize sales by providing strategic and operational analysis.
  • Organized trade-shows, special events, exhibitions and displays per requirements.
  • Validated, verified and updated documentation and requirements for all store merchandise.
  • Ensured all products and displays in department are merchandised effectively to maximize sales.
  • Provided direction, supervision, guidance and training of staff to maximize sales and profit performance.
  • Arranged administrative, technical and security support for all store operations.
  • Prepared reports for all weekly, monthly and ad hoc requests for various activities; executing sales plan, HR, training, salaries and bonuses etc.
  • Scheduled and provided department sales meetings with staff to ensure better quality of customer service, determined department sales goals, discussed new products and strategies for sales.
  • Accomplishments

June 2012-July 2013Assistant Department Store Manager | DNS, LTD | Pyatigorsk, Russia
  • Oversaw store operations including merchandizing and inventory, monitored sales benchmarks (Sales Growth, Gross Profit Margin, SG&A Expense as a Percentage of Revenue, Average Compensation

January 2016-CurrentBilingual Help Desk Representative QA Tester | Market Q | Lake Mary, FL
  • Provides prompt technical responses to questions from customers regarding troubleshooting, diagnosing, and resolving problems for Business Operating System, web and mobile applications.
  • Presents outstanding customer service in a timely and efficient manner and with a demonstrated commitment to 1st ticket resolution and overall customer satisfaction.
  • Ensures problem escalation and follow-up processes are handled in a timely manner.
  • Performs diagnosis and troubleshooting using related online tools; Track incidents in Helpdesk.
  • Works independently, analyzes data, takes and recommends appropriate actions with minimal contact or reinforcement from supervisors.
  • Assists customers in configuring and setting up software applications.
  • Provides 1st level Customer support and training resolution via e-mail and telephone.
  • Accomplishments:.
  • Consistently rated above peers in metrics such as: FORMATTING (Proper opening, closing, spelling & grammar), INQUIRY IDENTIFICATION (Accurately understood the Member's inquiry, identified additional questions), RESEARCH (Demonstrated research skills, noted account appropriately, checked open & closed tickets & Notes), SOLUTION (Provided accurate solution, added alternative/custom/pasted/instructions, displayed proper etiquette, 1st ticket resolution).
  • Received departmental bonuses for performance on a regular basis.
  • The most rewarded specialist in Help Desk department by "thank you" tickets from customers.
  • Mobile Lomotif Pte, LTD 07/16 - 8/16 Lomotif is a popular mobile application to make mini music videos for Instagram, Twitter and Vine.
  • Developed test plans, descriptions, and activity deliverables as well as test procedures, and reviewed results to ensure compliance with specifications.
  • Coordinated with the project team collecting, identifying, defining, organizing, and/or presenting test cases, scenarios, and procedures.
  • Participated in requirements analysis and risk assessment to ensure the software requirements are mapped to business needs.
  • Actively contributed in collaborative meetings with our clients, project teams and other key stakeholders to gain an understanding of the application requirements and conformance criteria.
  • Reviewed user stories, requirements and design documents and maintained a requirements traceability matrix (RTM).
  • Performed reviews and reported findings on the developers' products to Project Manager.
  • Analyzed and tested to ensure that the functions of the system met established functional and non-functional requirements.
  • Maximized testing by utilizing automated tools.
  • Supported the Independent Verification and Validation test events.
  • Accomplishments:.
  • Consistently rated above peers in metrics such as: Tracking active defects, Authored Tests, Covered Requirements, Tests Executed.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
  • Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Streamlined and enhanced the corporate accounting and operations system.

Education
2016School cirtificate: Software QASoftware Quality Assurance, Portnov, CA
2012Bachelor of Science: tourismState Linguistic UniversityPyatigorskTourism and communication
Accomplishments
  • Program Requirements
    Wrote program requirements which succeeded in [positive outcome].
  • Problem Resolution
    Responsible for support and development of company disaster recovery plan.Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work.
  • Quality Control
    Proofread and edited all presentation materials prior to send-off to ensure accurate reporting of company data.
  • Performance Management
    Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Network Security
    Updated network systems to support confidential company operations and eliminate hacking ability.
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Resume Overview

Companies Worked For:

  • ShareVgo, LLC
  • QA Tester Shocase.com
  • SportMaster, LTD
  • DNS, LTD
  • Market Q

School Attended

  • Software Quality Assurance
  • State Linguistic University

Job Titles Held:

  • Mobile QA Tester EventEzyGo
  • QA tester
  • Department Store Manager
  • Assistant Department Store Manager
  • Bilingual Help Desk Representative QA Tester

Degrees

  • School cirtificate : Software QA
    Bachelor of Science : tourism

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