mobile crisis specialist interventionist resume example

Community Liaison

• Engage with community stakeholders, e.g. ER staff, AFC providers, community clinic staff, etc. prior to and during the consumer assessment process to facilitate effective and efficient usage of COPE services.

Level of Care Determination

• Apply medical necessity criteria meeting level of care criteria consistently.
• Initiate communication with COPE psychiatrist in cases where LOC criteria is unclear.

Facilitation of Treatment Engagement

• Utilize motivational interviewing and or other engagement/communication tools and techniques to motivate consumers and their family /significant others to trust and participate in the COPE service.
• Utilize knowledge of the community’s behavioral health services networks to assist consumers in obtaining services that suit his/her individual medical, psychiatric and social support needs.
• Complete initial/intake information/assessment and enter into EHR.
• Lead the coordination of information gathering between self and COPE Peer Support Specialist to attain coordination of care information pertinent to determining level of care determination criteria.

Developing a Safety Net

• Ensure the development of individual participant Crisis Plans within 24-hours of admission in to COPE.
• Establish team-oriented intervention plan and initiate contact to participants not responding to Peer Support initiated contacts
• Ensure participants are informed of support and emergency services available.
• Works with the Peer Support Specialist to ensure that urgent/emergency resources to meet basic needs to facilitate likelihood of a successful COPE outcome: e.g. emergency support contacts, food, shelter, clothing, financial services etc. have been accessed/linked.

Treatment Planning and Progress Notes/Reviews

• Ensure a comprehensive assessment of each individual needs and wants that includes a documented PCP pre-plan.
• Ensure community treatment provider of COPE participants is notified within 24- hours of admission.
• Facilitate inclusion of community treatment provider in the development of the COPE Treatment Plan.
• Ensure completion of Treatment Plan within 48-hours of admission.
• Ensure Treatment Plan problem areas, goals, and objectives address the consumer’s DSM diagnosis, the precipitating event to the crisis and future prevention, and areas identified on the bio-psychosocial assessment, including but not limited to, personal and environmental safety, relapse or de-compensation potential, child and family strengths, and individual needs.
• Ensure the completion of a Treatment Plan Review(s) as clinically indicated and not greater than every 14 days of admission in the COPE service.
• Inform consumer of local dispute resolution process at the time of each Treatment Plan and TPR.
• Demonstrate ability to observe, evaluate, accurately document and report facts.