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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Diligent Food Service worker with successful history in [Type] settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Skills
  • Table setting
  • Guest seating arrangements
  • Dining area cleanliness
  • Guest relations management
  • Food station setup
  • Food spoilage prevention
  • Bill computation
  • Regulatory Compliance
  • Operational improvement
  • Organization
  • Problem resolution
  • Team Player
  • Teamwork
  • Effective communication
  • Food service standards
  • Excellent work ethic
  • Product restocking
  • Safe food handling
  • Dining room cleanliness
Work History
Mini Bar Attendant, 02/2017 - 05/2020
Marriott International Bethesda, MD,
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.

Transported [Product or Service] to customer locations [Timeframe].

  • Kept register accurate through correct billing, payment processing and cash management practices.
Cafeteria Attendant, 05/2007 - 02/2017
Marriott International Phoenix, AZ,
  • Managed multiple tasks in high-volume environment.
  • Demonstrated knowledge and applied proper food handling standards.
  • Provided information regarding promotions and menu items.
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Provided attentive service and proactively assessed guest needs.
  • Ensured exceptional guest experiences through attentive service.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and answered any questions.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Offered product samples, answered questions and helped customers find items.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Set up advertising signs and displays on shelves, counters and tables.
Housekeeping Room Attendant, 05/2006 - 05/2007
Turnberry Associates Nashville, TN,
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Cleaned and stocked minibars with necessary beverages and supplies.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Swept, mopped, and vacuumed floors in 14 rooms.
  • Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Operated [Type] equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and [Type] accidents.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Stocked bathrooms with toilet paper, towels, and toiletries.
  • Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
  • Cleaned over 2 locations every 30 minutes with consistently high customer satisfaction ratings.
  • Offered deep cleaning expertise to clients in need of extra support for [Type] areas.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Replaced used towels and other bathroom amenities such as shampoo, toilet paper and soap.
  • Cleaned 14 assigned guest rooms daily, as well as elevators, lobbies and conference areas.
  • Quickly responded to requests from patrons for linens and [Type] items, which boosted satisfaction rates by [Number]% on company scorecards.
Housekeeping Attendant, 09/1998 - 01/2006
Francisan Health Tinley Park, IL,
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Offered deep cleaning expertise to clients in need of extra support for [Type] areas.
  • Quickly responded to requests from patrons for linens and [Type] items, which boosted satisfaction rates by [Number]% on company scorecards.
  • Cleaned over [Number] locations every [Timeframe] with consistently high customer satisfaction ratings.
  • Operated [Type] equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and [Type] accidents.
  • Examined [Number] rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Accepted accountability for all assigned building keys, master keys and access cards.
Education
: French Language, Expected in 06/1996
-
Alliance Francaise - Santiago De Cuba, Cuba,
GPA:
High School Diploma: , Expected in 07/1994
-
IPU Otto Parellada - Santiago De Cuba, Cuba,
GPA:

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Resume Overview

School Attended

  • Alliance Francaise
  • IPU Otto Parellada

Job Titles Held:

  • Mini Bar Attendant
  • Cafeteria Attendant
  • Housekeeping Room Attendant
  • Housekeeping Attendant

Degrees

  • High School Diploma

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