Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results. Focused Foreman considered expert in planning, assigning and directing work tasks. Dedicated team player committed to maintaining safe, clean job sites.
Pursuing role where hard work and dedication will be highly valued. Experienced Consultant, and Financial management proficient in managing Construction, Financial, Marketing operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimize resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Performed a nightly hotel audit,
Provided excellent customer service skills
followed all policies and procedures concerning employees banks
Conducted weekly bank audits.
Answered phones, checked in guest. Made suggested sales.
Assisted clients in NY area with payoff amounts for residential housing.
Performed accounting breakdowns for clients for purpose of billing.
Negotiated rates with attorneys for payment.
Research original deed information.
I highly believe in customer retentions, customers service and relation management.
Each potential client is a customer for life.
Being able to relate to the customer needs is important, offering great customer service
skills, and leaving and lasting impression is important.
My Ex: I had received a call from a customer asking for coverage information about their medical insurance policy . Customer stated that finances was tough and had to decide between paying for premiums and paying for food, she was irate.
I first reassured the the consumer that I was here to assist and answer any question necessary to keeping the customer satisfied.
I offered some light humor to get the consumer in a less tense mood, and took ownership of the call to allow the consumer to confidence in the information that i offered.
The next step was to to reach out to the Doctors office with permission of the consumer and related the consumers stressors and asked if there was any type of discounted program that the consumer qualified for. Reassure the client that things would be ok and that their were options available.
The consumer was relived . The consumer was so satisfied with the suggestions that was offered. I received later on that day a 100% customer satisfaction survey from the consumer.
I was very glad that the consumer was satisfied. Everything that we do matters to someone else.
I am a self starter, team player, dedicated individual . I am teachable and career minded. I partner with companies that I believe in. I believe in giving my customers, partners, inner office team and staff 100 %.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: