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Military Police Officer- Dispatcher Resume Example

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MILITARY POLICE OFFICER- DISPATCHER
Professional Summary

Service-focused Dispatcher bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in high stress and high tempo environment management with 3 years of expertise as a military police officer and military 911 operator and dispatcher.

Skills
  • Report writing
  • Team leadership
  • Verbal and written communication
  • Report Preparation
  • Inbound And Outbound Calling
  • Complaint Resolution
  • Sales Expertise
  • Customer Inquiries
  • Order Fulfillment
  • Customer Satisfaction
Work History
Military Police Officer- Dispatcher02/2015 to Current
Petty Officer Third Class | United States Navy – Fairfield, CA
  • FROM JUNE 16, 2015 TO FEBRUARY 1, 2019
  • Answered average of 100 calls, emails and radio communications per day, addressing officer inquiries, solving problems and providing critical information.
  • Led shift briefings to inform officers of important considerations such as individuals of note in area or reported terrorist activity local to area
  • Closely monitored dispatch board to triage and prioritize over 100 daily calls.
  • Supervised team of 11 security personnel during shift.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • FROM MARCH 1, 2019 TO CURRENT
  • Implemented established protocols, upholding all safety standards through project completion
  • Directed logistical training procedures in accordance with military regulations
  • Oversaw team of up to 6 Military Police Officers and managed administrative duties, including scheduling and performance evaluations.
Armed Security Officer12/2019 to 08/2020
Ground Zero Security – Rumsey, CA
  • Worked independently and collaboratively to resolve urgent issues.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Communicated with security team and supervisors using two-way radios, mobile phones and other technological devices.
Armed Patrol Officer05/2019 to 09/2019
Barbier Security Group – San Rafael, CA
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Delivered accurate verbal and written reports to company personnel
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
  • Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
  • Responded to public inquiries and complaints.
  • Addressed client inquiries and updated database information.
Education
Certified Military Police Officer : Military Police Academy05/2015Naval Technical Training Center - Lackland Air force Base, Texas
  • Trained in law enforcement tactics and procedures, maritime security, civilian and military law, military reactionary force member, use of use of non-lethal weapons, and firearms use. Also trained in anti-terrorism measures, active shooter response, and disaster relief operations.
  • Other skills learned: First aid and basic life support, oral and written communication, citation writing, report and documents writing, persons and building inspections, operation of communications equipment, crowd control techniques, recognizing improvised explosives, verifying of identification credentials and documents, weapons retention and defensive tactics, and shoot-no shoot training.
California POST Certificate: Law EnforcementNapa Valley Police Academy- Napa, CA

Completed 16 weeks of 22 week California Police Academy.

  • Coursework including Police procedures, Defensive Tactics and Emergency Vehicle Operations, and also Critical Incidents Management.
  • Over 700 hours of training completed in law enforcement training.
Associate of Science: Criminal Justice Associates in ScienceExpected in 12/2021Solano Community College- Fairfield, CA

56 credit completed toward degree in Associates of Science in Criminal Justice. Over 20 units in communication and English.

*Anticipated graduation date December 2021

Advanced Security Officer2019Security And Firearms Training Academy- Sacramento, CA
  • Trained in the duties of security officer in compliance with California requirements for Security Guard card. Security officer less lethal usage, security officer baton course, and exposed firearms courses completed.
  • Other skills learned: Completed two weeks of advanced security training including weapons retention and verbal command usage to deescalate situations, advanced baton techniques, court room procedures and testimony procedure.
Certifications
  • Arizona Unarmed Security Guard Card
  • California Security Guard Card
  • California Baton Permit
  • California Pepper Spray/Gas License
  • California Electronic Conductive Weapons Permit
  • California Exposed Firearms Permit
  • Certified in Adult and Pediatric First Aid/CPR/AED by American Red Cross
  • Certified in the “Introduction to Homeland Security Planning” by Federal Emergency Management Agency
  • Certified in the “Incident Command System for Law Enforcement” by Federal Emergency Management Agency
  • Certified Naval Chief of the Guard/Supervisor
LinkedIn

www.linkedin.com/in/erikmeggs-ruckes

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Resume Overview

Companies Worked For:

  • Petty Officer Third Class | United States Navy
  • Ground Zero Security
  • Barbier Security Group

School Attended

  • Naval Technical Training Center
  • Napa Valley Police Academy
  • Solano Community College
  • Security And Firearms Training Academy

Job Titles Held:

  • Military Police Officer- Dispatcher
  • Armed Security Officer
  • Armed Patrol Officer

Degrees

  • Certified Military Police Officer : Military Police Academy 05/2015
    California POST Certificate : Law Enforcement
    Associate of Science : Criminal Justice Associates in Science Expected in 12/2021
    Advanced Security Officer2019

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