(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Experienced Inside and Outside Sales Manager with 20 years of successful experience.

Highly energetic leader who consistently exceeds revenue goals.

Award-winning professional looking to exponentially increase revenue in a fast-growing industry.

Experienced at exceeding call center metrics by measuring inbound and outbound call analytics.

Driven to obtain new customers quickly and effectively.

Motivated to generate and increase sales while delivering top-notch customer service.

  • Fortune 500 company sales background
  • National account management
  • Recipient of Pump up the Volume and National Sales District of the year awards
  • Effective Retail Sales Manager
  • Complex project negotiations
  • Compelling leadership skills

  • Team leadership
  • Flexible schedule
  • Dependable
  • Excellent time management
  • Clear and articulate phone manner
  • Expert in Medical Products
  • Strong sales-closer
  • Order Processing
  • Staff development/training
University of Notre Dame South Bend, IN Expected in 2008 Leadership and Management Certificate : - GPA :
Penn State Middleton Harrisburg, PA Expected in 1991 : Healthcare Adminsitration - GPA :
University of Pittsburgh Greensburg, Pennsylvania Expected in 1989 Bachelor of Arts : English Writing - GPA :

•Developed an Internal Accounts team from the ground up at Quest Diagnostics - first year sales from the group came in at $20,000,000 on a quota of $16,000,000

Pump Up the Volume National Sales winner at Quest 2012

•Hired to take over a struggling 3 person Inside Sales Team at Philips – developed the team into a 43 person international division with sales of over $100 million dollars (vs a Quota of $80 Million Dollars)

•Negotiated first case rated program with Blue Cross of Western PA on behalf of US Oncology at $100,000 per patient episode.

•Ranked #1 in District and top 5% in country in sales occupancy at Manorcare Health Services.

•Infusion Sales District of the year at Apria Healthcare

Kentucky Masonic Homes - Midwest District Manager
Louisville, KY, 03/2014 -
  • Managed Special Needs workers employed in State Photo License Centers
  • Mentor, coach and train 30 Photo License team members with Special Needs.
  • Identify ergonomic issues and make recommendations to enhance work productivity
Music And Arts - Teaching Assistant
Cedarville, IL, 09/2014 - 03/2015
  • Assist classroom teacher in implementation of IEPs and BMPs
  • Assist with lesson plan, administer tests and provide learning progress checks
  • Redirect non-productive behavior using skills and tools acquired through continuing education training.
Everyaction Inc. - Store Manager
Somerville, MA, 11/2012 - 11/2013
  • Responsible for the hiring, training and supervision of 25 store employees
  • Performed Warehouse Reset increasing product to floor by 30%
  • Implemented new POS system resulting in increased productivity
Camp Systems - Manager, Internal Accounts
Tinton Falls, NJ, 01/2011 - 03/2012
  • 600% Quarter over Quarter Growth Q3 to Q4 2011
  • Grew Lab Requisitions Volume at a rate of 300/day on a goal of 40/day (Pump Up the Volume National Contest Winner)
  • Secured $1,000,000 dollars in Wellness contracting with Regional Health Plans
Bio-Rad Laboratories - Outbound Sales Manager
Redmond, WA, 09/2010 - 01/2011
  • Reorganized the Outbound Sales Team territories and responsibilities, increasing sales by over 20%
  • Trained Team on use of A,B,C sales philosophy and cluster account management resulting in increase in active account base of 10%
  • Developed a new compensation plan with emphasis on sales goal attainment and net profit.
Philips Home Healthcare Solutions, Inc - Inside Sales Manager
City, STATE, 02/2002 - 2009
  • Took over struggling 3 person domestic inside sales team developing it into a 43 person international inside sales division.
  • Promoted from Supervisor of Inside Sales to Manager of Inside Sales and Customer Service after exceeding quarterly sales quota by over 30% for 2 years straight.
  • Increased efficiency in Domestic Hospital Customer Service Group resulting in staff reduction of 2 FTEs (later moved to Inside Sales Division)
MANORCARE HEALTH SERVICES, INC - Manager, Market Development
City, STATE, 01/1997 - 08/1998
  • Increased referral volume by 40%, by negotiating a relationship with the areas largest Geriatric Practice to have office hours in our Greentree Skilled Nursing facility.
  • Negotiated a first of its kind contract with Independence Blue Cross in Philadelphia to provide hospital beds in our Philadelphia facilities resulting in a 33% occupancy increase.
  • Earned an Average census of 99% ranked #1 in the York PA District.

Inside and Outside Sales Team Management

Advanced level skills in use of SAP, Business Warehouse, Excel, Powerpoint and Salesforce

Sales compensation plan creation and implementation

Sales Territory Optimization

Builder of cohesive accountable teams that exceed quota

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School Attended

  • University of Notre Dame
  • Penn State Middleton
  • University of Pittsburgh

Job Titles Held:

  • Midwest District Manager
  • Teaching Assistant
  • Store Manager
  • Manager, Internal Accounts
  • Outbound Sales Manager
  • Inside Sales Manager
  • Manager, Market Development


  • Leadership and Management Certificate
  • Bachelor of Arts

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