Middletown Tractor Salesmarketing Coordinator resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Dynamic and results-driven professional with expertise in retail management. Proven ability to lead and control
all aspects of business operation. Confident, self-motivated, and highly organized with a valuable track
record in provide excellent customer service while effectively delivering positive and profitable results.
EXPERTISE
Multi-Site Management Regulatory Compliance Advertising / Promotions
Expense / Labor Control Data / Records Management Client / Business Relations
Team Building / Training Staff Workflow Prioritization Strategic Analysis / Planning
Performs a variety of marketing tasks within the Sales, Parts, and Service Departments for three locations
Manages all business Internet fronts, including company website, social media, used equipment, and Stihl Powerchord
Orders, receipts, organizes, and displays literature at all distribution points
Creates, updates, and maintains indoor and outdoor signage and advertising graphics
Plans, coordinates, implements, and maintains lot and showroom equipment displays
Organizes and promotes all events, fairs, festivals, and on-site training demonstrations
Completes all co-op documentation
Orders, receipts, and maintains all company uniforms, business cards, name tags, and decals
Communicates and coordinates daily with the Vice President, Corporate Sales Manager, and location managers
Provides marketing analysis, executive summaries, budget reports, and agency correspondence to CEO
Collaborates, negotiates, and directs advertising agency for media buys and creative work
Performs daily, weekly, monthly, and quarterly Corporate checklists
Coordinates with various vendors and program directors for off-premise events
Participates and presents monthly advertising plans in Leadership meetings
Maintains customer relations.
District Supervisor, 01/2015 to 01/2016 The Tjx Companies, Inc. – , ,
Coordinated and supported all activities within franchisee agreement
Acted as the liaison between the corporate office and franchise board
Trained, coached, and supported 6 managers on operational excellence
Maintained, updated, operated, and trained on POS systems
Planned and set goals to increase profitability
Analyzed weekly inventory sales reports, control sheets, and wastage
Provided leadership to managers and 60+ staff members to ensure compliance with government regulations
Ensured correct operational procedures, local and national health and food safety codes were maintained and followed,
and took corrective action when necessary
Supported local and national marketing initiatives
Planned store level events to drive traffic and sales
Presented business plans to franchise board
Attended monthly franchise advertising and planning meetings
Maintained biweekly tenure reports
Performed most HR functions - hiring, on boarding, training, developing, coaching, documentation, and termination.
Store Manager, 01/2007 to 01/2015 – , ,
Developed a customer-focused staff of 10-12 employees through recruiting, interviewing, pre-employment testing,
hiring, on boarding, training and scheduling
Conducted annual performance evaluations, approved qualified candidates for promotion, and trained shift managers
Coached, administered employee write-ups, and termination
Managed in-store incidents, schedule equipment maintenance, and monitor safety procedures
Built and maintained relationships with customers, salesmen, and vendors.
Merchandized new product displays, advertise and market promotions, and complete monthly competitor pricing
surveys
Testified at court hearings for theft, attend unemployment hearings, and file worker's compensation claims
Performed store resets, planogram changes, inventory, and out-of-state store take-over consulting
Generated daily reports, verified and deposited all monies, retailed and adjusted invoices, and ordered merchandise and
supplies
Attended bi-annual management meetings focused on policies, employee relations, incident management, and
community involvement.
Service Desk / Front-End Supervisor Trainee, 01/2006 to 01/2007 Batteries Plus, Llc – , ,
Provided excellent customer service through returns and exchanges, with the ability to multitask by greeting customers,
answering and directing all store calls, providing quick customer check-out, and performing Western Union money
transfers while securing personal customer information.
Maintained service desk organization to ensure prompt return of merchandise to sales floor, supervised and assisted
cashiers, organized, merchandized, and stocked checkout lanes, and completed closing duties to secure cash, change
fund, cashier drawers, and front-end keys.
Education and Training
Bachelor of Science: Business Administration, Expected in 2014 Fairmont State University - Fairmont, WV GPA: Business Administration
Subway Franchisee Certification: , Expected in 2015 - , GPA:
Subway World Headquarters Milford, CT
ServSafe Certification: , Expected in 2015 - , GPA:
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Resume Overview
School Attended
Fairmont State University
Job Titles Held:
Middletown Tractor Sales
Marketing Coordinator
District Supervisor
Store Manager
Service Desk / Front-End Supervisor Trainee
Degrees
Bachelor of Science
Subway Franchisee Certification
Subway World Headquarters Milford, CT
ServSafe Certification