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merchandising supervisor resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced Merchandising Supervisor with over 3 years of experience in Victoris's Secret. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Polite and friendly with good interpersonal and communication skills. Knowledgeable about planograms, building displays and operating equipment safely. Solid sales and service record. Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hard-working Loss Prevention Lead with 5 years of experience in retail security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs to attempted theft.

Accomplishments

I've accomplished several things in my life. Most of my accomplishments came playing sports. However, throughout the years I done several sports. My current career or sport is bodybuilding. I recently won my competition in 2019, where I placed Overall. I'm officially a National Qualifier.

Skills
  • Supervision
  • Relationship development
  • Communications
  • Team building
  • First Aid/CPR
  • Time management
  • Organization
  • Team management
  • Customer service
  • Problem resolution
  • Process improvement
  • Problem solving
Work History
Merchandising Supervisor, 06/2015 to 07/2018
Total WineChantilly, VA,
  • Set schedules and delegated merchandising assignments to achieve demanding targets under tight deadlines.
  • Established clear sales goals and motivated staff to meet objectives.
  • Presented store update suggestions and layouts to management and stakeholders.
  • Developed merchandising strategy to efficiently move overstock.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Supervised team of up to 15 merchandising employees and monitored adherence to company standards.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Worked with managers and advertising directors to optimize promotions.
  • Trained, mentored and oversaw team members to drive performance and sales excellence.
Loss Prevention Associate, 07/2019 to 03/2020
The Tjx Companies, Inc.Jeffersonville, IN,
  • Consulted with store managers on bases to perform loss investigations.
  • Trained all new executives and asset protection personnel.
  • Headed safety and loss prevention programs by guiding staff.
  • Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
  • Maintained excellent attendance record, consistently arriving to work on time.
Personal Trainer, 10/2018 to 01/2020
Prince William County GovernmentManassas, VA,
  • Designed and executed individual and small group exercise fitness programs and regimens.
  • Created inspirational physical training initiatives to foster healthy lifestyle decisions.
  • Designed specific workout systems for individual clients based on performance ability.
  • Taught clients how to properly operate exercise equipment.
  • Curbed learning time by effectively developing customer rapport and training clients.
  • Built customer loyalty by executing effective completion of training initiatives.
  • Educated customers through creative presentations about health and personal benefits of services.
  • Educated customers on preventative care, nutrition, fitness, stress management and ergonomics.
  • Educated club members about relationship between nutrition and fitness.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Supplied clients with dietary restrictions and guidelines.
  • Explained exercise modifications and contraindicated movements to participants withhistory of injury.
  • Developed organization systems for personal fitness plans, records and contracts.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Provided clients with safe and reasonable exercises to perform at home or at gym.
Education
High School Diploma: , Expected in 06/2012
Annandale High School - Annandale, VA
GPA:
No Degree: , Expected in
Northern Virginia Community College - Annandale, VA
GPA:
Certifications
  • Certified Personal Trainer (CPT) Action

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Resume Overview

School Attended

  • Annandale High School
  • Northern Virginia Community College

Job Titles Held:

  • Merchandising Supervisor
  • Loss Prevention Associate
  • Personal Trainer

Degrees

  • High School Diploma
  • No Degree

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