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Merchandising Specialist/Remodel Associate Resume Example

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MERCHANDISING SPECIALIST/REMODEL ASSOCIATE
Summary

Results-focused professional with strength in many aspects from clerical/customer service/industrial and construction. Proactive leader with strengths in communication and collaboration. Proficient in many areas with knowledge and ability to promote project completion. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Hand tool operations
  • Standard operating procedures understanding
  • Data management
  • Project planning
  • Working collaboratively
  • Communication
  • First Aid/CPR
  • Organizational skills
  • Microsoft Office
  • Work ethic
  • People skills
  • Critical thinking
  • Basic math
  • Training & Development
Experience
Company NameFebruary 2020 to CurrentMerchandising Specialist/Remodel Associate
City, State
  • Communicated and coordinated planogram execution with store management.
  • Updated seasonal displays.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins throughout Wal-Mart Super Centers and Dollar General Stores.
  • Displayed appropriate signage for products
  • Printed labels and tags for for-sale merchandise.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Followed plans, orders and technical specifications to complete accurate work that met project specifications, codes, and quality standards.
  • Assisted project planning by measuring distances and marking locations
  • Set up and tear down of skates and floor jacks used for reposition aisles.
  • Used organizational skills to meet productivity requirements.
Company Name1979 to CurrentLife
City, State
  • Managed household inventory and maintenance schedules.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Eliminated errors by reconciling invoices/statements.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Provided care to client pets, including feeding, walking and grooming.
  • Organized personal and professional calendars, including reminders for upcoming meetings and events.
  • Processed and tracked medical insurance claims.
  • Checked mail, shopped for groceries and handled bill payments.
  • Prepared homes for clients prior to arrival from business trips and vacations.
  • Organized work projects around client's house.
  • Handled all aspects of vehicle maintenance.
  • Created presentations using Microsoft PowerPoint.
  • Created expense reports using Microsoft Excel spreadsheets.
  • Prioritized timeline-driven items to complete projects promptly and within budget.
  • Planned and coordinated travel arrangements and logistics for out-of-town functions.
  • Managed incoming and outgoing correspondence, including mail, email, faxes, including invoices and bill paying.
  • Attended business meetings and took meeting minutes.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Restocked office and break room supplies to maximize team productivity.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Conducted extensive online and phone research.
  • Typed documents, updated websites and compiled information for meetings.
  • Devised and maintained office systems to efficiently deal with papers.
  • Traveled with manager to take notes and dictation at meetings.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Company NameJanuary 2000 to December 2005Customer Service Rep/Associate
City, State
  • Answered customer questions and addressed concerns, resulting in 98% reduction in complaint calls.
  • Trained 8-15 new employees in procedures and policies in order to maximize team performance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered 5+ inbound calls per day and directed to designated individuals or departments.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Education and Training
Knox County Career CenterMay 2000Certification: Office Supervision And ManagementCity, State
Mt. Vernon January 1997GEDCity
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Resume Overview

School Attended

  • Knox County Career Center
  • Mt. Vernon

Job Titles Held:

  • Merchandising Specialist/Remodel Associate
  • Life
  • Customer Service Rep/Associate

Degrees

  • Certification : Office Supervision And Management
    GED

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