merchandising service associate resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
-I am a dedicated individual with exceptional communication and relationship-building skills and consistently willing to go the extra mile to achieve goals and I bring seven years of experience in service-driven roles.
-I am reliable with great communication and interpersonal skills, highly-motivated, energetic and dependable with a strong work ethic.
-I am a confident and highly organized individual with good multi-tasking abilities and I also work well with other associates to deliver high levels of satisfaction.
-I am motivated and thrive in fast-paced environments and can work independently, with minimal supervision, or work as a part of a team and pitch in to complete tasks. I also demonstrate a consistently strong work ethic and adhere to company policies and procedures.
Skills
Issue and Complaint Resolution
Calm and Professional Under Pressure
Verbal and Written Communication
Creative Problem Solving
Multitasking and Prioritization
Courteous with Strong Service Mindset
Data Entry and Maintenance
Efficient and Detail-Oriented
Upbeat and Positive Personality
Time Management
Computer Proficiency
Team-Oriented and Cooperative
Excellent Attention to Detail
Microsoft Office Suite
Strong Analytical and Problem Solving Skills
Certified and experienced fork-lift and narrow-aisle reach truck operator
Familiar with and frequently used hand tools,power tools, tape measure, etc.
Work History
Merchandising Service Associate, 02/2019 to Current Signature Retail Services – Homewood, IL,
Boosted productivity by offering skilled administrative assistance and client support.
Escalated incidents to next level to remain compliant with company's standards and procedures.
Developed documentation and logs of implemented solutions and generated and submitted reports.
Documented problems and corrective actions to maintain records.
Unloaded, loaded and stocked merchandise.
Frequently used hand tools to assemble steel uprights and beams for major resets within store warehouse.
Certified and experienced in operating fork-lift and narrow-aisle reach truck.
Possesses computer skills including Microsoft Word, Excel, Powerpoint, etc.
Receiver/Stocker, 02/2018 to 02/2019 Lowe's – Augusta, ME,
Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Double-checked cargo inventories and documentation for accuracy.
Unloaded pallets and deliveries and organized products in warehouse.
Placed, tagged and secured merchandise in diverse designated areas.
Organized storage areas to optimize materials movements and minimize labor hours.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Restocked products and rotated items according to standard procedures.
Compared shipping orders and invoices against contents received to verify accuracy.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Kept work areas clean, safe and organized.
Coordinated warehouse organization scheme and product placements.
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