Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality.

Skills
  • Paperwork drafting
  • Employee timesheet processing
  • Spreadsheet management
  • Documentation and control
  • Multi-line phone proficiency
  • Program Files Maintenance
  • Employee training and development
  • Recordkeeping
  • Business administration
  • Sorting and labeling
  • Social media knowledge
  • Scheduling
  • Letter preparation
  • Customer and client relations
  • Office administration
  • Filing and data archiving
  • Writing reports
  • Transporting Files
  • Faxing Paperwork
  • Data Entry
  • Multi-line Telephone Systems
  • Office management
  • Time management
  • Appointment setting
  • Administrative support
  • Refunds and exchanges
  • Cash register operations
  • Payment collection
  • Credit card processing
  • Customer assistance
  • Cash Register Operation
  • ID Verification
  • Payment processing
  • Currency counting
  • Cash register systems
  • Staff Training
  • Money handling
  • Reports and documents
  • Customer Relations
  • Friendly demeanor
Work History
01/2021 to Current Merchandising Service Associate Signature Retail Services | Leeds, AL,
  • Updated accounts with timely maintenance processing to keep records accurate and compliant with Type requirements.
  • Unloaded, loaded and stocked merchandise.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Performed inventory control, such as counting and stocking merchandise.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
08/2020 to 01/2021 Cashier Sprouts Farmers Market | Newark, CA,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
  • Reviewed weekly sales circulars and monitored price changes.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
04/2018 to 08/2020 Administrative Assistant Bae Systems | Saint Marys, GA,
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Supported Social Worker, Nurse, and Administration Staff through personal document management, calendar organization and collateral preparation for meetings.
  • Generated reports and typed letters in Microsoft Word and DayWare.
  • Monitored Social Wroker's (Program Director) work calendar and scheduled appointments, meetings and travel.
  • Offered departmental administrative support.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
10/2017 to 04/2018 Server Uncle Julio's | Fort Worth, TX,
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Education
Expected in 02/2017 GED | GED, Meridian Community College, GPA:
Expected in | Prerequisites Meridian Community College, Meridian, MS, GPA:

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Resume Overview

School Attended

  • GED
  • Meridian Community College

Job Titles Held:

  • Merchandising Service Associate
  • Cashier
  • Administrative Assistant
  • Server

Degrees

  • GED

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