Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Retail Merchandiser skilled at creatively conceptualizing and building an artistic framework around any given assignment. Pays close attention to detail and creates displays that engage and intrigue. I find every new project an exciting challenge to use my creative instincts that draw attention to the items I feature. I work well independently and also find enjoyment when working as part of a team to accomplish a goal. Experience with new store setups and remodels. Sales floor customer interactions for upselling and in store promotions. Use of POS and cash handling.
  • Merchandising
  • Skilled problem solver
  • Upselling techniques
  • POS systems knowledge
  • Retail sales
  • Creative
  • Natural leader
  • Motivated team player
  • Reliable and punctual
  • Excellent communication skills
  • Customer service-oriented
Work History
01/2003 to 09/2011 Merchandising Coordinator Sysco | Belfast, ME,
  • Assembled promotional displays, including quarter and full-size point of purchase displays. Execute standard planograms and floor plans for merchandising to maintain consistency throughout company.
  • Organized store merchandise racks by size, style and color. Create visually appealing displays of featured merchandise and price points.
  • Answered customer questions regarding store merchandise, department information and pricing.Friendly and informed Customer Service at front desks as well as through the store. Work with and assist coworkers in all tasks. Insure cleanliness and safety throughout store.
  • Loaded and unloaded merchandise using a ladder and pallet jack. Receive merchandise from delivery truck, process and sort for delivery to sale floor. 
10/2002 to 01/2003 Hostess/Server At&T | Union City, CA,
    Greet Guest , organize setting arrangements, take and complete reservations. Opening dining room setup. Maintain clean and comfortable lobby and entry. Take food and beverage orders and place through POS system. Maintain cleanliness and sanitation Throughout Restaurant. 
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Responsible for all garnishes for main courses, pasta, soups and potages.
05/1996 to 10/2002 Assistant Manager Bobby B,s Restaurant | City, STATE,
  • Executed daily production lists and goals, daily morning opening setup, food preparation and display. Prepare Dining Room and Patio seating areas. 
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Filled beverage and ice dispensers, restock supplies. Turn on equipment for grilling, frying and holding prepared foods.
  • Helped with preparation, set-up, and service for catering events
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons. Reviewed, hired and scheduled live entertainment(Bands).
03/1995 to 08/1996 Administrative assistant/Server Outback Steakhouse | City, STATE,
  • Managed guest checks, collected cash and processed credit cards
  • Verified amount of cash in the cash drawer against the day’s receipts.
  • Answered telephone calls and responded to inquiries.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
08/1992 to 02/1995 Diningroom Manager Red Lobster | City, STATE,
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime. New Store Opening Team Manager. Move throughout Tri-State Area assisting with new store openings and remodels.
  • Carefully interviewed, selected, trained and supervised staff.
  • Led and directed team members on effective methods, operations and procedures.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Expected in High School Diploma | Liberal Arts University of Connecticut, Storrs, CT GPA:
Expected in 1977 High School Diploma | Some College Manchester High School, Manchester, CT GPA:

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School Attended

  • University of Connecticut
  • Manchester High School

Job Titles Held:

  • Merchandising Coordinator
  • Hostess/Server
  • Assistant Manager
  • Administrative assistant/Server
  • Diningroom Manager


  • High School Diploma
  • High School Diploma

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