Accomplished and highly motivated United States Army veteran with over three decades of expertise in leadership roles, specializing in management and supervision. Possesses strong interpersonal skills with ability to establish rapport at all levels. Organized and disciplined, while able to multitask, prioritize, and achieve organizational objectives and deadlines in diverse and challenging environments. Unparalleled integrity and experience in various multi-cultural environments emphasizing accountability, accuracy, production, quality control and professional development. A skilled marketing manager with extensive knowledge in analytical research and statistical data. Additional skills include Marketing Financial Management Recruiter Leadership Project Management Scheduling Customer Service Quality Assurance Motivational Leadership Resource Management Inventory Control Training Development Human Resource Management Budgeting Safety Risk Assessment
Merchandising / Assistant Store Manager November 2010 to CurrentHome Depot － Kannapolis, NC
Demonstrated expertise overseeing and regulating inventory of Home Depot valued at $21M, and accountable for operational shrink having reduction of .83% ($169K) from 1.4% ($324K) previous year inventory results.
Proficiently managed freight flow of incoming freight product, with flow from trailers to merchandising departments.
Planned product ranges and prepared sales and stock plans in conjunction with buyers, analysts, stores, suppliers and distributors.
Worked directly with DeWalt, John Deere, Cub Cadet, Toro, Echo, Ariens, and Buy Sod area representatives.
Analyzed all aspects of the best and worst sellers ensuring that sales were maximized.
Planned and executed seasonal garden and lawn layouts with various mulches, soils and grass seed.
Developed customer contacts with Do-it yourself customers, as well as Professional contractors.
Provided service to all customers for the location as needed while creating business opportunities.
Maintains employee accountability, disciplinary, performance reviews and attendance issues.
Interview and hire new employees, write weekly schedules, oversee day to day operations, hold weekly department managers meetings while reviewing sales, profits, and all plans for up and coming ads for the store.
CHARLES M MCLELLAN JR page 2.
Department Supervisor September 2007 to November 2010Home Depot － Charlotte, NC
Effectively supported the inside and outside garden departments while maintaining in stock initiative, and assessed stock levels to determine ordering with stock levels contributing to annual sales of $72M.
Expertly directed and facilitated training, generated performance reviews and disciplinary actions.
Skillfully communicated goals, and ensured safe working environment to 35 employees.
Proactively initiated and developed training routines for heavy hydraulic lift equipment, and mechanical equipment.
Performed maintenance and demonstrations on all forms of power equipment including blowers, trimmers, tractors, pressure washers, and chain saws.
Managed time, and reduced stagnant inventory weekly and monthly.
Proficiently transitioned his department yearly through seasonal sales and ad sets.
Excels in conflict resolution, and handling all customer issues.
Senior Exhibitor / Supervisor February 2004 to July 2007US Army － Fort Knox, KY
Senior Exhibitor for the Mobile Exhibit Company providing recruiting support for USAREC overseeing 120-140 major exhibits annually.
Supervise 51 exhibitors / recruiters providing exhibiting services in 48 states with an estimated 24,000 miles traveled per quarter.
Financially managed a budget of $1 million annually resulting in 100% compliance to organizational standards and an annual savings of $600,000 in budgeted maintenance.
Oversaw the use of 102 military credit cards issued to 51 exhibitors with separate accounts for travel and maintenance resulting in 100% compliance to organizational standards and budget parameters.
Maintained inventory consisting of mobile theaters, simulators, displays, state of the art laser engagement systems valued in excess of $14.5 million with 100% accountability.
Provide event coordination for an average of 1,500 exhibits annually including the Association of the United States Army (AUSA) convention and the All American Bowl reaching between 50,000 and 200,000 clients within a five day period.
CHARLES M MCLELLAN JR page 3.
Exhibitor / Recruiter July 2002 to February 2004US Army － Fort Knox, KY
Exhibitor / Recruiter for the US Army exhibited in a total of 48 states annually with 3-10 days average exhibits.
Averaged 190 exhibits during a 19 month period resulting in 22% increase in local recruitment.
Coordinated scheduling and resources with all 41 Army recruiting battalions to provide exhibits / services vital to national defense.
Noted for out producing 3 full time recruiting battalions in the number of contracted recruits.
Comprehensive logistics management for exhibits including transportation costs, lodging, hazardous material management, maintenance, safety adherence as well as set up site resources.
Maintained an inventory in excess of $1.2 million including state of the art projection systems, simulators, promotion items, specially designed vehicles and user level replacement part inventory with 100% accountability.
Traveled between 22,000-24,000 miles annually with 100% safety adherence.
Provided customer service for an estimated 30,000 customers annually.
Senior Recruiter / Recruiter April 1993 to July 2002US Army － Philadelphia, PA
Full-Time 50-60 hrs/week.
Promoted to Senior Recruiter in 1996 supervising a remote team of 6 recruiters providing services vital to national defense.
Coordinated with organizational leadership concerning scheduling, available resources, training development and productivity on a daily basis.
Managed a resource of $500,000 annually including facilities, a fleet of 7 vehicles, 7 computers, and support office equipment.
Scheduled and coordinated recruiters covering a 2 county area with a population of over 1 million.
Maintained a 100% safety rating covering an area with a total of 48 thousand square miles and total in excess of 360,000 miles driven annually.
Managed a total of 7 credit cards and 7 fuel accounts with a $5,000 available balance issued to individual recruiters.
Managed recruitment production resulting in a 42% market share average over an 8 year period.
As a recruiter produced an average of 28-30 recruits annually over a 3 year period.
Bachelors Degree : Business AdministrationColumbia Southern University － Fort Knox, KYBusiness Administration
Certification, Advanced Marketing Management, US Army, Fort Jackson, SC, 1998
* Certification, Advanced Recruiters Course, US Army, Fort Jackson, SC, 1996
* Certification, Recruiter Course : 1993US Army － Fort Jackson, SC
Basic Non-Commissioned Officer Course, Fort Hood, TX, 1992
* Primary Leadership Development Course, Fort Hood, TX, 1990
* Certification, Hazardous Material Management : 1986US ArmyGermany