Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking and reliable Assistant Store Manager with strong ability in team leadership and task oriented . Offering commitment , passion and dedication . Highly organized, proactive and punctual with team-oriented mentality.

  • Leadership
  • Teambuilding
  • Active listening
  • Problem resolution
  • Work ethic
  • Communication
  • Relationship building
  • Friendly, positive attitude
  • First Aid/CPR
  • Project planning
  • Organization
Merchandising Assistant Store Manager, 02/2017 - Current
The Realreal, Inc. Portland, OR,
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Built effective partner store relationships to improve customer satisfaction.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Supervise employees on merchandising team.
  • Managed visual displays for Fred Meyer company to drive exposure and increase revenue.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Assisted negotiation with vendors and suppliers to reduce overall costs.
  • Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Worked with department heads to identify opportunities, develop timely solutions and create action plans.
  • Built proactive and productive relationships with business agents to maintain operational efficiency.
  • Coached and developed store associates through formal and informal interactions.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Oversaw aspects of maintenance, inventory and daily activity management.
Home Manager, 03/2009 - 02/2017
Apis Management Services Doylestown, PA,
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Strengthened operational efficiencies and traceability by developing organization systems for financial reports, schedules, inventory control and merchandising.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Built store brand and achieved strategic business initiatives by working closely with district manager.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Used empathy and persuasive negotiation skills to deliver positive customer experience.
Assistant Home Manager, 12/2008 - 03/2009
Volunteers Of America - Greater New Orleans Covington, LA,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Recruited, hired and trained new staff to develop with excellent product knowledge
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
Assistant Home Manager, 10/1999 - 12/2008
Volunteers Of America - Greater New Orleans Baton Rouge, LA,
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Home Fourth in Charge , 07/1997 - 10/1999
Kroger Kettering, OH,
  • Identified and solved complex strategy problems to drive organizational goals.
Home Clerk, 02/1996 - 07/1997
Kroger Laveen, AZ,
  • Recommended optimal merchandise based on customer needs and desires.
Education and Training
High School Diploma: , Expected in 06/1990
Brooking Harbor High School - Brookings, OR,

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Resume Overview

School Attended

  • Brooking Harbor High School

Job Titles Held:

  • Merchandising Assistant Store Manager
  • Home Manager
  • Assistant Home Manager
  • Assistant Home Manager
  • Home Fourth in Charge
  • Home Clerk


  • High School Diploma

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