Merchandise Cast Member Resume Example Walt Disney World

MERCHANDISE CAST MEMBER

Professional Summary

Responsible merchandise cast member with over 18 years' experience in retail locations. Detail-oriented with strong people skills.

Skills

Work History

Merchandise Cast Member, 02/2013 to Current
Walt Disney World – Lake Buena Vista, FL

Responsible for the whole guest experience in a merchandise operation including cashing out, stock replenishment, line guiding,merchantainment and door greeter at the Emporium and Hollywood Hills
Delivered impeccable guest experience with using the Four Keys Basics.
Highly motivated team leader willing to do whatever is needed for the guests and fellow cast members

Cast Member, 10/2002 to 02/2013
Disney Consumer Products – North Wales, PA

Responsible delivering the Disney experience for guests visiting the Disney Store.
Trained new cast members in all aspects of the store operation including cash register, replenishment, and overall guest experience.
Leadership positions included seasonal team lead and stock captain for many holiday seasons
Displayed reliability in going to new stores and help opening them

Mental Health Technician, 01/2002 to 02/2013
Foundations Behavioral Health – Doylestown, PA

Cared for mentally ill adolescents who were admitted in the residential treatment facility
Responsible for medicating the residents and following the residents treatment plan
Weekend supervisor during the daytime shift. Responsible for staffing and crisis management of the entire campus.
Strengths include being able to multi-task and verbally deescalate potential crisis situations

Education

Bachelor of Arts: Psychology, 2003
Holy Family University - Philadelphia, PA

Accomplishments

Resume Overview

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