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Merchandise Associate Resume Example

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MERCHANDISE ASSOCIATE
Professional Summary

Enthusiastic about placing products attractively to grab attention of customers and promote sales. Well-versed in marketing, sales and customer service policies. Skilled merchandising team player experienced in markdowns, special promotions and seasonal displays. Enjoys helping customers find stylish and affordable clothing and accessories. Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Outgoing Fast Food Cashier determined to provide best possible service to customers, guaranteeing satisfaction. Able to operate cash registers and POS systems comfortably. Adaptable and versatile with competency in processing customer orders efficiently and quickly by following all food service protocols. Motivated Food Service Worker accustomed to diligently following recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly in independent capacities. Hotel dining and catering professional well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering 3 years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Skills
  • Promotional support
  • Store organization
  • Merchandising expertise
  • Planograms understanding
  • POS systems
  • Food preparation
  • Portion control
  • Food safety standards
  • Customer service and assistance
  • Dispensing lottery tickets
  • Activation of fuel pumps
  • Fuel sales
  • Inventory maintenance
  • Wire transfers
  • Identification checks
  • Operating cash register
  • Product and service sales
  • Multi-tasking ability
  • Product knowledge
  • Cleaning and sanitizing
  • Coupons and gift cards
  • Refunds and exchanges
  • Loss prevention
  • Basic math skills
  • Bagging and packaging
  • Product restocking
  • Point of sale knowledge
  • Retail merchandising
  • Liquor law compliance
Work History
Merchandise AssociateJul 2019 - Current
The Tjx Companies, Inc.Bonita Springs , FL
  • Worked with managers and advertising directors to optimize promotions.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Updated pricing and signage to complete product displays and educate customers.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Maintained neat and clean work areas for professional appeal.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Updated signage and price tags to reflect current sales.
  • Created attractive displays to promote items.
CashierNov 2017 - Nov 2019
Hudson's Bay CompanyLutz , FL
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
CashierMay 2018 - May 2019
Hudson's Bay CompanyMebane , NC
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers with special services, account updates and promotional options.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School DiplomaMay 2017
Liberty Technology Magnet High SchoolCity, State
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How this resume score could be improved?

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Resume Strength
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Resume Overview

School Attended

  • Liberty Technology Magnet High School

Job Titles Held:

  • Merchandise Associate
  • Cashier

Degrees

  • High School Diploma May 2017

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