LiveCareer-Resume

merchandise and inventory manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

A dynamic Manager with 8+ years of demonstrated excellence in the retail industry. Detail-oriented with a proven track record in recognizing areas of opportunity, analyzing customer trends, and developing new strategies to increase sales performance. Awarded for exceeding goals and significant contributions to overall market sales with a 33.6% increase in 2019, fostering the Clientele Book program and increasing total spending by 20%, increasing fulfillment results and ending the holidays #1 in the NW and # 3 in the Company.

Skills
  • Customer service Management
  • Brand & Retail Management
  • Business Trends Forecasting
  • Planning,Executing and Managing Events
  • Able to work under pressure and within deadlines
  • Effective Problem Solving
  • Strategic Creativity
  • Inventory Control/Shrinkage
  • Collaborate effectively
  • Time Management
Education
New Bulgarian University Bulgaria , Expected in 09/2005 Bachelor : Ecology And Environmental Protection - GPA :
Certifications
  • Strategic Management and Innovation
  • Inclusive Leadership
  • B2B Foundations: Social Media Marketing
Work History
Fooda - Merchandise and Inventory Manager
Foster City, CA, 03/2021 - Current
  • Volume responsibility of $10 million combined floor
  • Teach, coach, and develop people to deliver outstanding customer service
  • Develop and execute a business plan to achieve department service and volume goals
  • Collaborate with business partners to ensure that customers receive the best quality, value, and selection of merchandise
  • Ensure merchandising and presentation standards are achieved and maintained
  • Drives vision and provide recommendations to optimize inventory selection through complex analytics to support business needs
  • Identify, recruit and hire the best talent
  • Develop a bench of future leaders in a fast-growing company division
The Realreal, Inc. - Operations Manager
Los Angeles, CA, 08/2020 - 02/2021

• Coach and train team of 39, accountable for their performance metrics and positive experience.

• Staff according to business needs.

• Maintain a key relationship with counterparts and drive a culture of collaboration with SM, ROM, SE, IM, and DMs.

• Manage to pick, fulfilling, and packing processes and ensure accuracy levels are met.

• Ensure timely movement of inbound, outbound, and BOPUS inventory.

• Ensure all KPIs are in the top 3 for the region.

• Ended holiday season # 1 for fulfillment in NW, 3.2M picked BOPUS, # 3 for reject rate.

Nordstrom - Luxury Manager
City, STATE, 04/2019 - 06/2020
  • Worked with different type of customers to understand their needs and provide exceptional customer service.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Maintained positive customer relations by communicating effectively and implementing successful actions to meet the needs and develop the client book.
  • Coached 7 sales associates in product specifications and selling techniques, increasing Individually performance up to 40%.
  • Recognized for effective skills in driving results and identify ares of improvement, evidenced by increase in market share, ranking and sales growth.
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up to align with goals.
  • Experienced in planning, executing and managing Designer events.
Nordstrom - Men’s Designer Assistant Manager
City, STATE, 08/2018 - 04/2019
  • Oversaw the operational performance of the 7 Million Dollar Department.
  • Provided direct management, coaching and mentoring to team members in areas of priorities, work direction, objective setting and performance.
  • Helped to develop sales strategies to assist Department Manager (DM) and Regional Manager (RM).
  • Experienced in resolving customer issues to their overall satisfaction.
  • Ensured a consistent standard of customer service.
  • Maintained an overall management style that follows department/company needs.
  • Maintained merchandise and a visual plan.
  • Experienced in executing operation standards (inventory,markdowns,events).
Nordstrom - Assistant Manager TBD/Trend Accessories
City, STATE, 05/2017 - 08/2018
  • Partnered with Department Manager for overseeing 4.5 Million Dollar department.
  • Partnered with Department Manager to plan and execute events.
  • Partnered with Department Manager and Regional Manager to establish and achieve sales.
  • Developed relationships with new/existing customers while working as a team.
  • Provided consistent coaching and feedback to hold the team accountable for results and performance evaluation delivery .
  • Builded optimal schedule that meets the business needs.
  • Monitored social media and online sources for industry trends.
Nordstrom - Sale Stylist
City, STATE, 09/2014 - 05/2017
  • Provided exceptional sales styling services through booked in-store appointments in achieving both individual and overall store goals.
  • Completed visual merchandising tasks through mannequin styling and floor displays.
  • Provided detailed brand and product knowledge such as silhouettes and garment fabrications.
  • Attended companywide training events and actively participated in trend forecasting.
  • Demonstrated ability to increase business sales and customer satisfaction level.
  • Exceeded individual sales and performance goals.
Accomplishments
  • 2019 -2-nd Quarter - Value Leader of the Quarter. Awarded for exceeding goals and significant contribution to overall market sales with 33.6%, top double digits increase, 5% increase for Louis Vuitton pop-up event and 25% increase for Anniversary Event.
Additional Information

TECHNICAL SKILLS

  • WORD
  • Excel
  • Power Point

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • New Bulgarian University

Job Titles Held:

  • Merchandise and Inventory Manager
  • Operations Manager
  • Luxury Manager
  • Men’s Designer Assistant Manager
  • Assistant Manager TBD/Trend Accessories
  • Sale Stylist

Degrees

  • Bachelor

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: