Mental Health Insructional Assistant resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated employee with impressive mental health expertise and human services degree. Delivered exceptional patient support in community-based treatment school and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment. Experience ranges from early childhood to the golden years. Clients receive the support and encouragement needed. Excels in record-keeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Experienced with decades of experience in this industry. Excellent in resolving problems and improving quality of life. Hardworking and passionate. Customer service skills utilized daily

  • Excellent Communication skills
  • Highly skilled
  • Self-Motivated
  • Flexible and Adaptable
  • Dependable and Responsible
  • Reliable and honest
  • 30 years of experience in the mental health field varying fields
  • Behavioral Management
  • Patient care
  • Management skills
Work History
Mental Health Insructional Assistant , 02/2022 to Current
Oak Street Health Inc.Brooklyn, NY,
  • Identify behaviors that assistance from qualified personnel to complete educational goals.
  • Escorted students from unit to meals, activities and other educational areas to maintain standard of safety and security.
  • Participate in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge For all students
  • Performed scheduled student safety checks and document results to establish students' well-being.
  • Apply de-escalation and limit-setting techniques to promote students cooperation.
  • Support students needing medical care to relieve students anxiety and promote positive outcomes.
  • Assist with student restraint and seclusion scenarios.
  • Trained in crisis intervention
  • Support students both in the classroom and in social settings
Home Health Care Provider, 06/2018 to 11/2021
Independent EmployerCity, STATE,
  • home healthcare for both parents who suffered from Alzheimer's and vascular dementia
  • provided daily support in both social and interpersonal relationships
  • diabetic intervention
  • Coordinated daily medicine schedules and administration to help address symptoms and enhance quality of life.
  • Assisted with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing Needed items
  • Increased medication and medical terminology knowledge regarding all forms of dementia
  • Kept close eye on behavior and emotional responses to address concerns and protect each person from harm.
  • made final decisions in regards to negating demands in personal needs and wants
Home Healthcare Specialist, 06/2015 to 06/2018
Independent EmployerCity, STATE,
  • Traveled to clients' homes to complete healthcare services and promote continuity of daily care.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support regarding independent living and adaptation to disability or illness.
  • Provided transportation and appointments management.
  • Trained in medical needs of client. Colostomy bag changes and tube feeding requirements.
  • autism spectrum knowledge
  • 'Worked with 2 clients in this home With daily activities. Both clients have severe mental and physical disabilities and their daily routine is one on one instruction both educationally and socially.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Medical Receptionist, 02/2012 to 03/2015
Doctors OfficeCity, STATE,
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
Bachelor of Arts: Human Services, Expected in 06/2024
University of Phoenix - Albuquerque, NM,
Associate of Arts: Human Sevices, Expected in 06/2003
Santa Fe Community College - Santa Fe, NM
  • Dean's List 2001-2003
  • Americorps Member
  • McCuinne Award recipient
  • Whos Who in community college 2002-2003

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Resume Overview

School Attended

  • University of Phoenix
  • Santa Fe Community College

Job Titles Held:

  • Mental Health Insructional Assistant
  • Home Health Care Provider
  • Home Healthcare Specialist
  • Medical Receptionist


  • Bachelor of Arts
  • Associate of Arts

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