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Mental Health Administrative Assistant Resume Example

Resume Score: 80%

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MENTAL HEALTH ADMINISTRATIVE ASSISTANT
Professional Overview

OBJECTIVE: To obtain a Full-time position as a Case Manager dedicated to welfare and growth. My focus is problem solving and improving the lives of individuals. I am very excited about the possibility of working with a committed team of professionals.

Core Qualifications
  • Fluent in English, Somali, and Arabic
  • Strong work Ethic
  • Positive attitude
  • Self-confidence
  • Time management abilities
  • office organization and administration
  • working well under pressure
  • Problem solving skills
  • Team player
  • Ability to accept and learn from criticism
  • Flexibility/Adaptability
  • working well under pressure
Education
B.S. SociologyMay- 2011University of Minnesota-Twin Cities, (College of Liberal Arts)Minneapolis, MN
Experience
Mental Health Administrative Assistant06/2013 to CurrentImani Youth & Family ServicesBrooklyn Center, MN
  • Greeting patients and other visitors to the Center and directing them to appropriate staff
  • Maintaining systems documenting patient visits and staff schedules
  • Answering, screening, and directing incoming telephone calls
  • Scheduling patient appointments
  • Create liaison with insurance companies regarding mental health insurance claims
  • Calling patients to remind them of upcoming appointments
  • Obtaining documentation of up to date insurance information from patients
  • Overseeing the efficient and comfortable atmosphere of the reception area
  • Providing coverage for other support staff as needed
Tutor and Outreach Coordinator 08/2009 to 05/2012America ReadsMinneapolis, MN
  • Tutored middle and high school students with their homework.
  • Maintained report with the assigned students Mentored students develop self-confidence in academics.
  • Provided counseling and academic help to youth in an after school program dedicated to improve reading, math and science.
Receptionist 11/2010 to 09/2011Gar Gar ClinicMinneapolis, MN
  • worked independently and as part of a team environment.
  • performed multiple tasks transport patients by wheelchair demonstrate good organization and prioritize skills
  • Ability to type 60 WPM Make schedules
  • Verify insurance/government program.
Associate Educator01/2009 to 06/2010Minneapolis Public SchoolMinneapolis, MN
  • Participated and provided information of the school programs to the students., and/or facilitate staff team.
  • Facilitated staff meetings.
  • Acted as a liaison between the students, family, community, and the school.
  • Conducted evaluations to measure school program effectiveness.
Presentations

Research Presentations: Mohamed, Deeqa (2011). Teaching Children with ADHD: Improving Academic.

Achievement. Paper presented at the senior class of 2011 at the University of Minnesota.

Memberships/Scholarly Societies

Organizations: Community organizer and board member of Somali Student Organization at the University of Minnesota 2008-2010

University of Minnesota Alumni

Additional Information
  • North Star Stem Alliance member since 2008
  • Youth Tutor and student worker at university of Minnesota Multicultural Center for Academic Excellence
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Resume Overview

Companies Worked For:

  • Imani Youth & Family Services
  • America Reads
  • Gar Gar Clinic
  • Minneapolis Public School

School Attended

  • University of Minnesota-Twin Cities, (College of Liberal Arts)

Job Titles Held:

  • Mental Health Administrative Assistant
  • Tutor and Outreach Coordinator
  • Receptionist
  • Associate Educator

Degrees

  • B.S. Sociology May- 2011

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