Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I thrive to archive the highest levels of client satisfaction through comprehensive client care and emotional support. I am self-driven and compassionate healthcare professional with over 10 years hands on experience in a fast-paced Residential care environment. I enjoy reading, cooking, dancing and spending time with my family. I also love the beach and listening to Gospel music.

  • Medication inventory
  • Telephone and email etiquette
  • Training and onboarding
  • Staff development

· Self-Discipline and Proven patience.

· Able to work with minimal supervision, quick leaner

· Professional and personal integrity

· Sound decision making

· Cultural awareness and sensitivity

· Team player

· Self-Motivation

· Able to multitask

· Open communication

· Clam

· Hands on

· Committed and Responsible

· Flexible

Memory Care Director, 06/2017 - 02/2019
Meridian Senior Living Remote, OR,
  • Personally gave prospective residents and families tours of memory care unit, answering questions about services and facility.
  • Kept family members abreast of important information regarding loved ones, including care, health issues and medication.
  • Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
  • Interviewed and hired individuals bringing talent, well-developed skills sets and passion for assisting others, effectively creating gifted department of Care givers.
  • Delivered continuous quality service, resulting in high satisfaction levels from families and residents.
  • Educated Med-Techs on medication assistance, ordering and insurance issues.
  • Checked the Med Cart area regularly to ensure that it was kept neat, clean and all Residents had there medication in the building
  • Participated in meetings with department heads to discuss census information, admissions and discharges for residents.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Supervised team (Med- technician and Care Staff.
  • Directed daily operations at facility caring for more than 25 individuals.
  • Worked closely with Wellnurse Director to maintain day-to-day operations.
  • Recruited and hired care givers to add to our already talented team.
Medication Technician Supervisor, 03/2016 - 06/2017
Vitalant Elk Grove, CA,

. Prepare Residents Doctor’s appointment package

· MAR Recap for the Resident every month and fax Omnicare for MAR update

· Perform the 6 rights checks when pouring and giving Medications.

· Assist Residents in taking there daily Medications on the scheduled time, pour correct dose of medication in appropriate container and ensure that Sublingual medication is administered correctly and stay with the Resident until medication is completely dissolved.

· Report any change of condition to the Residents Primary Care Provider, Wellness Director of the change in Condition of the Resident and notify the Residents Family.

· Assist the Residents with the inhaler via nebulizer.

· Ordering Residents medication to ensure that the Resident don’t run out before the next cycle.

· Inventory checks of the Residents medication every end of the month both in the cart and centrally stored medications.

· Ensure that the all the Residents medications we have all have Physician orders.

· Complete Incident report when needed

Med Tech Supervisor, 05/2012 - 08/2016
Applegate Terrace Rib Mountain, WI,

· Made monthly employee schedules

· Checking Residents charts for any Food and Medication allergies.

· Organized Residents calendar for Doctors appointments

· Conducted daily census for the Residents in the facility

· Organized Transportation for the Residents to go to the Doctor’s appointments

· Assisted Residents in taking their daily Medications on scheduled time

· Reported any change in condition of the Resident to the Primary Care Provider, The facility Administrator and the Residents Family.

· Filled out incident Reports when needed

· Ordered Medications for the Resident and ensured that the Residents do not run out.

· Used the MAR when pouring medications for the Residents.

· Documenting all aspects of care and follow up on Residents care.

· Request Medication Refill.

· Ensure that the Medication cart is well stocked.

· Assisted Residents in their daily ADL’s

· Log daily activities and update next shift of any essential occurrences, new developments or change of condition in any of the Residents.

· Assisted in Medication Destruction.

Dietary Aide, 01/2011 - 01/2012
Golden Pond Retirement Center City, STATE,

· Made sure that all of Residents charts had the specific diet the Resident was to follow and that the Kitchen staff where going by the diet

· Checking Residents charts for any Food allergies

· Jumped in to fill gaps for on call rotation when necessary

· Ensured that the Residents had the correct dietary needs

· Reported any change in weight of the resident to the Primary care provider.Served specific meals to Residents with special dietary needs with accuracy and speed.

Education and Training
High School Diploma: , Expected in 12/2000
Kabulonga Girls High School - Zambia,
: Information Technology,Data Entry And Comupters, Expected in
Centre Institute of Marketing (CIM) - Lusaka, Zambia,
: RCFE Certification, Expected in
Care And Compliance RCFE Administrator - Sacramento, CA,

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Resume Overview

School Attended

  • Kabulonga Girls High School
  • Centre Institute of Marketing (CIM)
  • Care And Compliance RCFE Administrator

Job Titles Held:

  • Memory Care Director
  • Medication Technician Supervisor
  • Med Tech Supervisor
  • Dietary Aide


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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