Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Excelled in exceeding daily credit card application goals. Expressed appreciation and invited customers to return to the store. Served as the company's only bilingual Spanish/English customer service representative. Maintained adequate cash supply in cash drawers in multiple checkout stations. Communicated all merchandise needs or issues to appropriate supervisors. Performed store opening and closing duties, including counting cash drawers and stocking stations. Processed merchandise returns and exchanges.
Trained new employees in food safety and service, order taking, food preparation. Cross-trained and provided back-up for employees when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Successfully interacted with customers and crew to expedite orders.
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