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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Specializing in offering emergency response on top of normal care and assistance. Performing needs assessments and psychosocial evaluations to determine appropriate plans, set goals and ultimately improve individual quality of life. Well-qualified social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems. Licensed Clinical Social Worker in California.

Skills
  • Managing records
  • Improving well-being
  • Team collaborating
  • Coaching patients
  • Coordinating services
  • Educating families
  • Conducting assessments
  • Computer skills
  • Working collaboratively
  • Teambuilding
Education and Training
California State University Sacramento Sacramento, CA, Expected in 05/2012 Bachelor of Science : Social Work - GPA :
California State University Sacramento Sacramento, CA, Expected in 05/2014 Master of Science : Social Work - GPA :
Certifications
  • Licensed Clinical Social Worker (LCSW)
Experience
Allina Health Systems - Medical Social Worker
Fridley, MN, 09/2019 - Current
  • Maintained confidential case documentation.
  • Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options.
  • Gathered community resources and coordinated referrals to obtain services.
  • Documented services and collected required data for evaluation.
  • Counseled patients on ongoing basis to assist with challenges.
  • Performed psychosocial assessments and evaluations of current needs.
  • Guided clients in development of skills and strategies for dealing with individual problems.
  • Provided education and support to patients' family members.
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Set up family meetings with guidance from physicians.
Allina Health Systems - Medical Social Worker
Buffalo, NY, 12/2015 - 08/2019
  • Communicated with relatives of patients about diagnoses and treatment programs.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Set up family meetings with guidance from physicians.
  • Performed psychosocial assessments to identify barriers in patients to obtain or use medications.
  • Gathered community resources and coordinated referrals to obtain services.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Evaluated effectiveness of training programs and recommended improvements to upper management.
  • Explained goals and expectations required of trainees.
  • Responded to emergency situations and provided crisis support.
  • Utilized emerging Cognitive Behavioral Therapy, Play Therapy, and Narrative Therapy as treatment approaches.
  • Revised treatment plans in consultation with clinical psychiatrist based on patient progress.
Homecall Of Stillwater Inc - CPS Investigator
Stillwater, OK, 09/2014 - 12/2015
  • Investigated each child's living environment to determine whether home was safe or presented risks.
  • Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
  • Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases.
  • Developed and executed plans to remove children from homes where abuse or neglect had occurred.
  • Documented case information by completing forms promptly and filing with appropriate agencies.
  • Facilitated delivery of services and resources after thoroughly assessing each child's individual needs.
  • Kept child welfare worker informed of progress and challenges
  • Interviewed family members to assess situations, capabilities and problems.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
  • Conferred with clients to discuss options and goals for various services.
Turning Point Community Program - Case Manager Coordinator
City, STATE, 05/2013 - 09/2014
  • Conducted long and short-term program planning to improve methods and procedures.
  • Assigned cases to employees, prioritizing tasks to meet upcoming deadlines.
  • Reviewed social service and case management plans to guide implementation.
  • Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
  • Discussed client advocacy and referral services, supporting families with education and resources.
  • Handled difficult case situations with tact and professionalism to maintain positive working relationships.
  • Coordinated resources from diverse providers for intervention plans.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Accomplishments

In 2018 after the killing of Stephon Clark I went before Sacramento City Council to obtain funding for a grief support group. I was responsible for brining local community leaders together to discuss ways we could further support the community and Mr. Clarks family.

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Resume Overview

School Attended

  • California State University Sacramento
  • California State University Sacramento

Job Titles Held:

  • Medical Social Worker
  • Medical Social Worker
  • CPS Investigator
  • Case Manager Coordinator

Degrees

  • Bachelor of Science
  • Master of Science

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