medical service representative resume example with 3+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

My goal is to help those who are left behind, specifically inmates within the Federal Prison system and those who are suffering like within the small town where I live. This would include, of inmates preparing for release, battered women, domestic violence victims, children within the foster system, single mothers, etc. This is my goal after receiving education with a Masters Degree in Social Work and to be a Licensed Clinical Social Worker.

Undergraduate Student with over 3 years of successful experience in criminal justice and leadership. Recognized consistently for performance excellence and contributions to success in Student Organizations, Dean's list, and academic performance throughout all of my education. Strengths in leadership and time management are backed by training in my undergraduate degree through EKU.

  • Documentation
  • Provider Relations
  • Reception
  • Customer service
  • Patient Scheduling
  • Organization
  • Team building
  • Problem resolution
  • Relationship development
  • Time management skills
  • Leadership
  • Research
  • Event organization
  • Team collaboration
  • Problem-solving
  • Strategic planning and analysis
Eastern Kentucky University Richmond, KY Expected in 12/2019 Bachelor of Science : Criminal Justice - GPA :

Undergraduate: Bachelor's of Science in Criminal Justice.

During undergraduate, I was apart of different Honor's Societies.

Attended and completed Inside-Out course, completed summer internship at Baptist Health Corbin in the Psych Unit (Trillium Center), and participated in community service through EKU.

  • Member of Alpha Phi (APS) Sigma Honor's Society
  • Member of Lambda Alpha Epsilon (LAE) Honor's Society
  • Member of National Society of Collegiate Scholars Honor's Society
  • Continuing education in Social Work or Clinical Psychology.
  • Graduated with 3.73 GPA
  • Dean's List Fall 2017, Spring 2018, Fall 2018, Spring 2019, and President's List Fall 2019 with a 4.0 GPA.
  • Coursework in Criminal Justice and Psychology.
  • Graduated cum laude
  • Received Presidential Scholarship
  • Elected to Vice President for Alpha Phi Sigma in 2019, and Treasurer for Alpha Phi Sigma in 2018.
Barbourville Independent Schools Barbourville, KY 40906, Expected in 05/2017 High school diploma : - GPA :

GPA: 4.5

  • Member of Beta Club
  • Member of Barbourville High School cheerleading team
  • Member of Barbourville High School dance team
  • Participated in Community Service through pancake breakfast, clothing drives, and Beta Club,
  • Continuing education in Criminal Justice
  • Graduated in Top 5% of Class
  • Honors Classes, AP Classes, and Dual Credit throughout high school.
  • Dual Credit through EKU, University of the Cumberland's, and Union College.
Work History
Total Wine - Medical Service Representative
Brandon, FL, 12/2019 - Current

I am currently under contract with Logistics Health Incorporated (LHI) through Senture LLC. During this contract, I provide medical and dental appointments for Active Duty Service Members and Reserve Health Readiness for Reserve Service Members to ensure they are up to date on their medical readiness to deploy at any point.

  • Coordinated patient appointments and scheduling to promote optimal clinician productivity and patient satisfaction.
  • Used MedNet to schedule appointments.
  • Explained plans for treatment and payment options.
  • Scheduled dental and dental treatment appointments for Reserve and Active Duty Service Members.
  • Scheduled medical appointments.
  • Ensured mental health was able to deploy and/or was satisfactory after returning from a deployment by working with behavioral health specialists and health care providers.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
United Family Of Stores - Customer Service Cashier
Pecos, TX, 08/2017 - 12/2019
  • My responsibilities at Monogram Me were to post on social media about sales and new outfits, call customers about orders, have orders done on time, be a cashier, and deal with customer service.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Worked closely with manager and owner to solve problems and handle customer concerns.
  • Set up new sales displays each time there was new merchandise, typically every other day or weekly.
  • Served needs of more than 60 customers in busy boutique environment.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
SUMMER INTERNSHIP BAPTIST HEALTH CORBIN - Baptist Health Corbin / Trillium Center
City, STATE, 05/2019 - 08/2019
  • My responsibilities at BHC were to talk to patients within the Psychiatric units and discuss social histories, reasons for admission, and emotional stability day-by-day. This would include suicidal ideations, behavioral issues, and multiple mental illnesses while dealing with outpatient as well.
  • Inpatient psychiatry •Intern for psychiatrist / therapist.
  • Worked with impatient psychiatric patients to understand needs and provide psychiatric service.
  • Resolved psychiatric and behavioral problems, improved operations and provided exceptional client support.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
SAV RITE PHARMACY - Pharmacy Technician
City, STATE, 01/2019 - 08/2019
  • My responsibilities at Sav-Rite Pharmacy were to get prescriptions out in a timely manner, wait on patients, count drugs, and answer phone calls from patients and doctors offices.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Reviewed and verified customer information and insurance provider information.
  • Collected co-payments or full payments from customers.

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Resume Overview

School Attended

  • Eastern Kentucky University
  • Barbourville Independent Schools

Job Titles Held:

  • Medical Service Representative
  • Customer Service Cashier
  • Baptist Health Corbin / Trillium Center
  • Pharmacy Technician


  • Bachelor of Science
  • High school diploma

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