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Medical Service Manager Resume Example

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Jessica Claire
  • , San Francisco, CA
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Medical Management experience with an MHA and 8 years of work in Military and Family Health Medicine. Seeking to use my professional expertise to succeed in the role of Supervisor Operation at Cedars-Sini HIGHLIGHTED SKILLS Customer and Personal Service Administration and Workflow Management Personnel and Human Resources State/Federal and HIPAA Laws Education and Training Budgeting and Accounting Leadership, Communication & Supervision Electronic Medical Records Organizing, Planning & Prioritizing Work Making Decisions and Solving Problems
Skills
MS Office Suite (Word, Excel, Publisher, PowerPoint, Outlook)
Work History
Medical Service Manager, 01/2010 to 01/2018
Asrc Federal Holding CompanyOklahoma City, OK,
  • Supervised Patient Centered Medical Home (PCMH) team providing medical and administration services for 8,500 enrolled beneficiaries.
  • Manage day-to-day operations, including patient care, high quality customer service, and patient satisfaction.
  • Ensured staffing and scheduled personnel are according to needs.
  • Monitor office operations by reviewing wait times and appointment availability.
  • Communicate with physicians and staff facilitating a close working relationship.
  • Managed operations of clinic procedure cabinet with $30,000 budget to maintain 75 medications.
  • Oversee planning and scheduling for doctor appointments, appropriate medications filled for patients, Inspect AED (Automatic External Defibrillators) maintenance scheduling, create new clinic policies to standardize maintenance, including creation of daily check list with details on what and how to check AED parts, and forms to order necessary repair parts, ensuring operational capacity of all 3 AED's whenever needed.
  • Coordinate Military Deployment Health Assessment program, ranking #1 in Air Force Space Command, resulting in 100% of deploying service member's being mission ready.
Training Coordinator, to
Compsych, ,
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Develop and organize training manuals, multimedia visual aids, and other educational materials.
  • Develop testing and evaluation procedures.
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Conduct or arrange for ongoing technical training and personal development classes for staff members.
  • Review and evaluate training and apprenticeship programs for compliance with government standards.
Business Development Consultant, 01/2016 to 01/2018
Ad Astra Athletics LLCCity, STATE,
  • Developed business through strategic partnerships with local businesses and community organizations.
  • Recruited presenters police departments to educate middle school - high school youth on physical fitness and health.
  • Oversaw short term $40,000 budget and long-term financial strategy to ensure sustainable revenue model.
  • Transitioned company from operating at community centers to its first physical location in 2017.
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Formulate, direct, or coordinate marketing activities or policies to promote products or services, working with advertising or promotion managers.
  • Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.
  • Develop pricing strategies, balancing firm objectives and customer satisfaction.
  • Compile lists describing product or service offerings.
Interests
Volunteer Event Coordinator: Kids Understanding Deployment Operations: 225+ participants to help kids understand military parent's departure overseas Volunteer Team Lead: Say No Bullying Festival: Human Growth Foundation supported 370+ members, managing team of 15 volunteers
Education
Masters of Science (M.S: Healthcare Administration, Expected in 2018
Oklahoma State University - ,
GPA:
Healthcare Administration
Bachelors of Science: , Expected in
Trident University International - Cypress, CA
GPA:
B.S: Health Science, Expected in 2017
Trident University - ,
GPA:

Health Science

A.A: Allied Health Science, Expected in 2015
Community College of the Air Force - ,
GPA:
Allied Health Science
Skills
advertising, Air Force, budgets, budget, conferences, customer satisfaction, customer service, educational materials, financial, forms, government, Inspect, maintenance scheduling, marketing strategy, marketing, market, meetings, Excel, MS Office Suite, office, Outlook, PowerPoint, Publisher, Word, multimedia, patient care, personnel, police, policies, pricing strategies, processes, product development, profit, promotion, quality, research, scheduling, staff development, staffing, strategy, strategic, surveys, technical training, training manuals, training programs, workshops
Additional Information
  • VOLUNTEER Volunteer Event Coordinator: Kids Understanding Deployment Operations: 225+ participants to help kids understand military parent's departure overseas Volunteer Team Lead: Say No Bullying Festival: Human Growth Foundation supported 370+ members, managing team of 15 volunteers

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Resume Overview

School Attended
  • Oklahoma State University
  • Trident University International
  • Trident University
  • Community College of the Air Force
Job Titles Held:
  • Medical Service Manager
  • Training Coordinator
  • Business Development Consultant
Degrees
  • Masters of Science (M.S
  • Bachelors of Science
  • B.S
  • A.A