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Medical Representative Resume Example

Resume Score: 80%

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MEDICAL REPRESENTATIVE
Professional Summary

Experienced Pharmacy Technician with over three years of experience in the medical field. Excellent reputation for resolving problems and improving customer satisfaction. Accomplished daily pharmacy technician with solid sales history and in-depth pharmacy retail experience. Offering up-to-date knowledge of emerging medical developments and marketing and sales strategies. Diligent and charismatic professional proficient in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting all performance goals and building strong relationships within medical community.

Skills
  • Territory growth
  • On-site demonstrations and training
  • Promotions planning
  • Sales
  • Market Strategy
  • Sales Reporting
  • Account servicing
  • Staff Training
  • Strategic Planning
  • Customer Relations
  • Data management
  • Customer Service
  • Planning and Coordination
Work History
Medical Representative, 08/2020 to 11/2020
Dignity Health – Grass Valley, CA
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Safeguarded medical records and patient data in accordance with HIPAA protocols.
  • Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Set up appointments with potential and current customers to promote new products and services.
Pharmacy Technician, 08/2017 to 11/2019
CVS Health – Grass Valley, CA
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Set up and modified patient profiles in CVS system to include current information such as medications and insurance details.
  • Coordinated verification and filling of more than 300 hundred daily prescriptions in high-volume pharmacy environment.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Supervised 4 pharmacy technicians and coordinated day-to-day assignments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
Deli Clerk, 06/2014 to 05/2017
Beach Hut Deli – Grass Valley, CA
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Created appealing food arrangements for party trays and specialized orders.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Data Entry Clerk, 08/2012 to 06/2014
Samsonite IP Holdings S.Ar.L – Grass Valley, CA
  • Obtained scanned records and uploaded into database.
  • Organized, sorted and checked luggage input data against original documents.
  • Evaluated source documents to locate information needed for each data entry field.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Compiled weekly and monthly budget reports, financial spreadsheets and organizational charts to support business operations and improve office organization.
  • Added documents to file records and created new records to support filing needs.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
Education
High School Diploma: 06/2015
Nevada Union High School - Grass Valley, CA
GED: 05/2019
Sierra College - Rocklin, CA
Certifications
  • Pharmacy Technician License - 2017-Current
pharmacy technician license

Certified by the board of pharmacy- Pharmacy Tech License

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dignity Health
  • CVS Health
  • Beach Hut Deli
  • Samsonite IP Holdings S.Ar.L

School Attended

  • Nevada Union High School
  • Sierra College

Job Titles Held:

  • Medical Representative
  • Pharmacy Technician
  • Deli Clerk
  • Data Entry Clerk

Degrees

  • High School Diploma : 06/2015
    GED : 05/2019

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