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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Resourceful Project Manager with over 10 years of managing multiple moderate complexity (SOGR). Supervisory experience delivering independent consultations. Results-focused leader with expertise providing short-term and long- term team-building and customer service focused.

Versatile project and team leader pursuing new professional challenges with room for advancement with proactive hands-on profit and goal servicing skills and morale-build techniques Marketing and Outreach services to maximize employee and client engagement performance.

Skills
  • Staff Management
  • Complex Problem Solving
  • Microsoft Office
  • Detail Oriented
  • Status Updates
  • Relationship Building
  • Customer Relationship Management
  • Work Planning and Prioritization
  • Documentation and Reporting
  • Team Collaboration
  • Resource Allocation
  • Creative Thinking
  • Team Leadership
  • Performance Monitoring
  • Project Management Software
  • Project Planning
  • Quality Assurance
  • Meeting Participation
  • Verbal and Written Communication
  • Agile Methodologies
  • Project Goals and Milestones
  • Stakeholder Relations
Experience
04/2017 to Current
Medical Project Manager Ripple Effect Silver Spring, MD,
  • Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Modified project plans when needed to better align with organizational objectives.
  • Utilized schematics, drawings and specifications to complete schedules and budgets for each project phase.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Built solid relationships with subcontractors to optimize cost savings and complete jobs within set deadlines.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Solid project management skills with prior experience managing medium complexity projects involving multiple departments.
  • Strong communication skills with a focus on collaboration, team-building and custer focused.
  • Ability to read and interpret contracts and apply their provisions uniformly in a variety circumstances.
  • Knowledge and related experience to accomplish project objective by planning, evaluating and managing execution of project activities with moderate leadership skills.
06/2013 to 04/2017
Senior Behavioral Health Therapist FMA Professional Resources City, STATE,
  • Assessed patient needs and recommended appropriate courses of treatment.
  • Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
  • Participated in assessments and visits with patients of all ages in various types of settings.
  • Provided extensive residential staff training in such areas as symptoms management and effective intervention strategies.
  • Worked closely with bilingual patients by creating behavioral plans in Spanish.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
  • Administered psychotropic drugs and other medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Tracked all incoming patient information, intervention plans and patient responses to treatment.
  • Managed caseload of multiple sessions weekly using various types of therapies and approaches.
  • Utilized theoretical approaches to treatment such as Cognitive Behavioral Therapy, Play Therapy, and Narrative Therapy
  • Utilized meditation, guided imagery and reiki with patients and families.
  • Led group therapy for K-8 students along with Germantown HS with focus on self-advocacy and empowerment.
  • Revised treatment plans in consultation with clinical psychiatrist based on patient progress.
  • Documented staff information, including service plans, treatment reports and progress notes.
  • Responded to emergency situations and provided crisis support.
  • Participated in all MDFT certification, re-certification trainings and related activities to maintain fidelity to models
  • Evaluated progress against goals for all patients.
  • Held workshops using holistic approaches such as feng shui, reiki and mindfulness.
  • Provided mental health support for female patients in fast-paced practice.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
09/2010 to 06/2013
Autism Behavior Interventionist City Year Greater Philadelphia City, STATE,
  • Used aromatherapy as natural way to help patients cope with stress, chronic pain, nausea and depression.
  • Administered medication to at-risk patients to assist individualized treatment plans.
  • Gathered information from families and social services agencies to inform development of treatment plans.
  • Developed comprehensive treatment plans for patients diagnosed with various conditions.
  • Advanced organizational objectives by using student feedback to develop and implement Mentoring program.
  • Interacted with clinical staff and external resources such as school or community personnel.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
  • Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
  • Organized social activities to help patients apply new skills in public settings.
  • Collaborated with cross-functional treatment team to develop and facilitate skill acquisition and behavior reduction assessments to establish care plan.
  • Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information.
  • Incorporated Applied Behavior Analysis therapy interventions and techniques to support individuals with autism spectrum disorders.
  • Implemented behavior intervention plans to motivate and help clients reach highest potential.
  • Visited client home, school or social setting to run discrete trials or shape verbal behavior while recording real-time data using technology platform.
  • Collected, recorded and summarized data on client behavior and assisted family with applying treatment and behavior reduction protocols.
  • Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.
  • Adhered strictly to federal, state and local guidelines in relation to Therapeutic behavior standards.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Provided wide variety of individual, group and familial counseling intervention strategies using collected and engaged methodologies to assist patients.
  • Coordinated with School counselors and health care officials to interest students in mental health field, resulting in valuable student participation.
  • Delivered seamless care, minimizing misuse and diversion through close collaboration with peers.
Education and Training
Expected in 03/2010
Bachelor of Arts: Cognitive Psychology And Psycholinguistics
Cheyney University Of Pennsylvania - Cheyney, PA
GPA:
Expected in 06/2013
Master of Arts: Behavioral Aspects of Health
Eastern University - Saint Davids PA,
GPA:
Expected in
PHD: Doctorate Ed. Global Leadership Behavioral Health
Grand Canyon University - Phoenix, AZ
GPA:

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Resume Overview

School Attended

  • Cheyney University Of Pennsylvania
  • Eastern University
  • Grand Canyon University

Job Titles Held:

  • Medical Project Manager
  • Senior Behavioral Health Therapist
  • Autism Behavior Interventionist

Degrees

  • Bachelor of Arts
  • Master of Arts
  • PHD

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