Medical Practice Manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated mental health professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Security awareness
  • Strategic Planning
  • Staff management
  • Treatment Planning
  • Managing patient records
  • Policy and procedure modification
Work History
Environmental Services Operations Manager, 02/2021 - Current
Virginia Hospital Center Mclean, VA,
  • Managed efficient teams of up to 48 employees.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Hired and trained new workers to improve efficiency of department and cultivate productive work atmosphere.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Completed schedules, shift reports and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
Medical Practice Manager, 12/2015 - 11/2019
Aledade Maineville, OH,
  • Supervised team of 14 office personnel
  • Developed and maintained electronic record management systems to analyze and process data
  • Trained interns and newly hired team members on office procedures and computer system
  • Developed policies and procedures for effective practice management
  • Ordered all office and medical supplies and kept check on inventory levels
  • Ensured compliance with OSHA and HIPAA regulations
  • Answered phone and scheduled appointments
  • Handled job duties for staff members which were unavailable or out of office
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills
  • Addressed and remedied all patient or team member issues
Substance Abuse Counselor, 01/2011 - 01/2014
Ascension (System Office) New Ross, IN,
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
  • Displayed sensitivity to cultural and linguistic needs of clients and families served
  • Provided counseling and support to clients with drug and alcohol abuse issues
  • Collected urine samples to test for substance use
  • Facilitated group and individual therapy in outpatient setting
  • Led supportive group discussions and education sessions with alcohol and drug users and families
  • Developed individual treatment goals based on history and diagnosis
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
Mental Health Therapist, 01/2014 - 11/2015
Seneca Center Concord, CA,
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy
  • Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs
  • Performed client assessments and developed treatment plans
  • Documented client progress in confidential files
  • Individual and group counseling
  • Maintained caseload of 120
  • Applied array of different methodologies to assist patients with therapy
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
  • Gathered process and outcome data and reported on implementation of evidence-based interventions across outpatient clinics
  • Disseminated research findings and implemented evidence-based interventions while applying research in practice areas
  • Excellent oral and written communication skills with ability to interact professionally with staff and clients
  • Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment
  • Interviewed, observed, and surveyed patients in order to gain necessary information for psychological diagnosis
Caseworker Associate, 08/2010 - 05/2012
Georgia Vocation Rehabilitation City, STATE,
  • Provided rehabilitation counseling services.
  • Referral services and advocacy.
  • Resident evaluation to assigned clients.
  • Conducted interviews of assigned clients to identify problems, assess mental and educational status, and select applicable programs.
  • Counseled individuals with disabilities about vocational rehabilitation services and developed individualized treatment plans.
  • Administered job qualifications assessments.
  • Provided job-readiness training and career exploration.
  • Counseled and prepared clients for their transition back into the workforce.
  • Assisted applicants with adjustment throughout rehabilitation program.
  • Tracked and documented clients progress throughout program.
  • Job Placement.
  • Maintained a caseload of 122 clients, working under strict deadlines.
  • Worked with the treatment team monthly to staff cases.
  • Consulted with other professionals regarding the treatment of specific clients.
Master of Science: Clinical Psychology, Expected in 2007
Valdosta State University - Valdosta, GA
Bachelor of Science: Psychology, Expected in 2004
Valdosta State University - Valdosta, GA,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Valdosta State University
  • Valdosta State University

Job Titles Held:

  • Environmental Services Operations Manager
  • Medical Practice Manager
  • Substance Abuse Counselor
  • Mental Health Therapist
  • Caseworker Associate


  • Master of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: