medical practice manager resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Dedicated mental health professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Security awareness
Strategic Planning
Staff management
Treatment Planning
Managing patient records
Policy and procedure modification
Work History
Environmental Services Operations Manager, 02/2021 to Current Virginia Hospital Center – Mclean, VA,
Managed efficient teams of up to 48 employees.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Hired and trained new workers to improve efficiency of department and cultivate productive work atmosphere.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Completed schedules, shift reports and other business documentation.
Evaluated employee performance and developed improvement plans.
Drove improvements to workflow and room turnover with hands-on, proactive management style.
Medical Practice Manager, 12/2015 to 11/2019 Aledade – Maineville, OH,
Supervised team of 14 office personnel
Developed and maintained electronic record management systems to analyze and process data
Trained interns and newly hired team members on office procedures and computer system
Developed policies and procedures for effective practice management
Ordered all office and medical supplies and kept check on inventory levels
Ensured compliance with OSHA and HIPAA regulations
Answered phone and scheduled appointments
Handled job duties for staff members which were unavailable or out of office
Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills
Addressed and remedied all patient or team member issues
Substance Abuse Counselor, 01/2011 to 01/2014 Ascension (System Office) – New Ross, IN,
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
Displayed sensitivity to cultural and linguistic needs of clients and families served
Provided counseling and support to clients with drug and alcohol abuse issues
Collected urine samples to test for substance use
Facilitated group and individual therapy in outpatient setting
Led supportive group discussions and education sessions with alcohol and drug users and families
Developed individual treatment goals based on history and diagnosis
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
Mental Health Therapist, 01/2014 to 11/2015 Seneca Center – Concord, CA,
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy
Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs
Performed client assessments and developed treatment plans
Documented client progress in confidential files
Individual and group counseling
Maintained caseload of 120
Applied array of different methodologies to assist patients with therapy
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
Gathered process and outcome data and reported on implementation of evidence-based interventions across outpatient clinics
Disseminated research findings and implemented evidence-based interventions while applying research in practice areas
Excellent oral and written communication skills with ability to interact professionally with staff and clients
Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment
Interviewed, observed, and surveyed patients in order to gain necessary information for psychological diagnosis
Caseworker Associate, 08/2010 to 05/2012 Georgia Vocation Rehabilitation – City, STATE,
Provided rehabilitation counseling services.
Referral services and advocacy.
Resident evaluation to assigned clients.
Conducted interviews of assigned clients to identify problems, assess mental and educational status, and select applicable programs.
Counseled individuals with disabilities about vocational rehabilitation services and developed individualized treatment plans.
Administered job qualifications assessments.
Provided job-readiness training and career exploration.
Counseled and prepared clients for their transition back into the workforce.
Assisted applicants with adjustment throughout rehabilitation program.
Tracked and documented clients progress throughout program.
Job Placement.
Maintained a caseload of 122 clients, working under strict deadlines.
Worked with the treatment team monthly to staff cases.
Consulted with other professionals regarding the treatment of specific clients.
Education
Master of Science: Clinical Psychology, Expected in 2007 to Valdosta State University - Valdosta, GA GPA:
Bachelor of Science: Psychology, Expected in 2004 to Valdosta State University - Valdosta, GA, GPA:
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