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medical practice manager resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Knowledgeable Medical Practice Manager committed to fostering great relationships with patients and staff members. Energetic professional offering professionalism and strong collaboration skills. Ready for a new position involved in supporting patients and ensuring quality care.

Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.

Skills
  • Managing medical practices
  • Patient engagement
  • Insurance referral facilitation
  • Marketing
  • Mentoring and coaching
  • Hiring medical personnel
  • Insurance Verification
  • Performance metrics
  • Payroll administration
  • Policy and procedure development
  • Office procedures
  • Workflow management
  • Medical practice oversight
  • Strategic business planning
  • Resource management
  • Insurance billing
  • Staff guidance
Experience
11/2020 to Current
Medical Practice Manager Community Health Centers Of Greater Dayton Dayton, OH,
  • Supervised day-to-day operations of facility, complying with strict corporate policies and guidelines.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
  • Created and implemented policies and procedures for effective practice management.
  • Communicated with patients with compassion while keeping medical information private.
  • Ordered all supplies needed and kept tabs on inventory levels.
  • Complied with OSHA and HIPAA regulations.
  • Coordinated and organized patient records for maximum efficiency.
  • Coordinated financial operations, including budgeting, accounting, expenses and financial reporting.
  • Supervised daily operations of seven physician's practice, overseeing sixteen staff members across all departments.
  • Checked entire office and waiting areas regularly to provide clean and organized surroundings.
11/2019 to 11/2020
Billing Manager Draper Laboratory Washington, DC,
  • Resolved billing issues by applying knowledge and completing in-depth research.
  • Developed improved standard operating procedures to increase billing accuracy and cash flow.
  • Conducted insurance verification and pre-authorization, coded office procedures and managed patient charts.
  • Set up and maintained Meditech electronic billing system.
  • Managed billing calendar and scheduled claims for payments.
  • Helped customers to bring accounts into good standing by implementing payment plans.
  • Developed performance improvement plans based on deep reviews of current work.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Led banking tasks, business administration and financial decision-making to ensure first-class client services.
  • Developed annual branch business plan for maximum profitability and effectiveness.
  • Established budgets and strategic business plans for daily operations.
  • Enhanced financial performance metrics by networking to create successful and sustainable relationships.
02/2015 to 02/2020
Billing Manager Draper Laboratory Cambridge, MA,
  • Resolved billing issues by applying knowledge and completing in-depth research.
  • Developed improved standard operating procedures to increase billing accuracy and cash flow.
  • Managed billing calendar and scheduled claims for payments.
  • Helped customers to bring accounts into good standing by implementing payment plans.
  • Developed performance improvement plans based on deep reviews of current work.
  • Built high-performance team by collaborating with new members on procedural, administrative, collections and compliance areas.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Led banking tasks, business administration and financial decision-making to ensure first-class client services.
  • Articulated growth objectives and operating plans.
  • Developed annual branch business plan for maximum profitability and effectiveness.
  • Established budgets and strategic business plans for daily operations.
  • Enhanced financial performance metrics by networking to create successful and sustainable relationships.
  • Maintained current and accurate cash balances for all programs, departments and projects.
  • Oversaw preparation of corporate balance sheets, income statements and other financial reports.
04/2005 to 02/2015
Precert Clerk Memorial Hospital And Manor City, STATE,
  • Documented and routed business correspondence to manage office paperwork.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed all deadlines, enabling timely completion of tasks.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Copied, scanned and filed documents to maintain office records.
  • Provided friendly and professional assistance to employees, visitors and customers.
Education and Training
Expected in 12/2019 to to
BBA: Health Care Administration
Columbia Southern University - Orange Beach, AL
GPA:
Certifications
  • Certified Physician Practice Manager, AAPC - 2019

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Resume Overview

School Attended

  • Columbia Southern University

Job Titles Held:

  • Medical Practice Manager
  • Billing Manager
  • Billing Manager
  • Precert Clerk

Degrees

  • BBA

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