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Medical Practice Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Enthusiastic Practice Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Strong history of problem-solving, decision making and analytics. Motivated to learn, grow and excel.

Skills
  • Medical personnel recruitment
  • Practice management
  • Strategic consulting
  • Staff management
  • HIPAA and OSHA regulations
  • Workflow management
  • Managing medical practices
  • Oral and written communication
Work History
03/2020 to Current
Clinic Supervisor Community Health System Newport, TN,
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
  • Managed daily operations of 24-person clinic supporting approximately 150-200 patients per week.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
12/2018 to 12/2019
Medical Practice Manager Community Health Centers Of Greater Dayton Dayton, OH,
  • Addressed and remedied all patient or team member issues
  • Performed supervision and management to team of 19 made up of Medical Assistants and non-clinical support personnel
  • Established rapport with healthcare professionals on business decisions
  • Trained newly hired team members on office procedures and computer system
  • Increased staff morale by offering constructive feedback and specific direction
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures, and financial reporting
  • Complied with OSHA, JCAHO and HIPAA regulations
  • Performed in monthly meetings with department heads to discuss census information, financial statistics, CMS MACRA reporting and NPI scores
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care
05/2018 to 12/2018
Practice Supervisor Intermountain Healthcare Burley, ID,
  • Managed department when Practice Manager was absent
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times
  • Communicated with patients with compassion while keeping medical information private
  • Directed daily operations of department
  • Ordered all supplies needed and kept tabs on inventory levels
  • Analyzed daily and weekly reports, reducing outstanding claims each month by 20%
01/2016 to 03/2018
Office Manager The Village Family Service Center Grand Forks, ND,
  • Conducted performance evaluations of office staff to monitor progress and productivity, corrective or disciplinary actions
  • Interviewed, on-boarded, developed and oversaw daily activities of clinical and clerical office personnel
  • Oversaw office financial management, including AP/AR and payroll administration
  • Updated employee paperwork, records and handbook
  • Organized software licenses and handled all system updates
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable
  • Served as main point of contact for outside vendors
  • Saved costs by soliciting vendor quotes to ensure optimal material purchase pricing, reducing expenses by 40%
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 12
  • Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol. Renegotiation of insurance contracts; credentialing new contracts
  • Performed billing, collection and reporting functions for office generating over $300,000 annually
  • Ensured office was compliant with OSHA and HIPAA guidelines
01/2010 to 01/2016
Medical Biller Specialist DoctorsXL City, STATE,
  • Remained up-to-date with all insurance requirements, including details of patient financial responsibilities, fee-for-service and managed care plans by participating in training programs
  • Identified errors correctly and re-filed denied or rejected claims promptly when received from Patient Account Representative
  • Evaluated accuracy of provider charges, including dates of service, procedures, level of care and diagnoses
  • Analyzed and interpreted patient medical and surgical records to determine billable services
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials
  • Accurately entered procedure codes, diagnosis codes and patient information into three (3) different billing software programs
  • Collaborated closely with other departments to resolve claims issues
  • Posted surgeries, hospital visits and payments for assigned carriers within 48 hours

Education
Expected in 2016
Bachelor of Science: Health Administration
Colorado Techinical University - Colorado Springs, CO,
GPA:
Certifications

Green Belt Certification - Six Sigma Academy, Amsterdam

Additional Information

January 2008 – January 2010
John Lemieux MD
Reno, Nevada
Medical Biller for Family Practice office. Office had 3 Physicians and one Nurse Practitioner.

January 2003- December 2007
Caughlin Ranch Fetal Imaging
Reno, Nevada
Medical Biller for Maternal-Fetal Imaging office.

October 2000 – January 2003
William Lloyd, MD
Reno, Nevada
Medical Biller for OB/GYN Office

1995-2000
Modesto, California
Transcriptionist for various companies

1993-1995
Modesto, California
Self-employed house keeper

1990-1993
Modesto, California
I worked in Radiation Therapy as a Receptionist at Memorial Hospital, and then transitioned to back office for a free-standing Radiation Therapy office.

1986 – 1990
Modesto, California
I worked as a Phlebotomist at a laboratory for 5 years.

1982-1986
Stockton, California
EKG Tech/Phlebotomist for Dameron Hospital.

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Resume Overview

School Attended
  • Colorado Techinical University
Job Titles Held:
  • Clinic Supervisor
  • Medical Practice Manager
  • Practice Supervisor
  • Office Manager
  • Medical Biller Specialist
Degrees
  • Bachelor of Science

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