Medical Practice Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic Practice Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Strong history of problem-solving, decision making and analytics. Motivated to learn, grow and excel.

  • Medical personnel recruitment
  • Practice management
  • Strategic consulting
  • Staff management
  • HIPAA and OSHA regulations
  • Workflow management
  • Managing medical practices
  • Oral and written communication
Work History
03/2020 to Current
Clinic Supervisor Community Health System Newport, TN,
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
  • Managed daily operations of 24-person clinic supporting approximately 150-200 patients per week.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
12/2018 to 12/2019
Medical Practice Manager Community Health Centers Of Greater Dayton Dayton, OH,
  • Addressed and remedied all patient or team member issues
  • Performed supervision and management to team of 19 made up of Medical Assistants and non-clinical support personnel
  • Established rapport with healthcare professionals on business decisions
  • Trained newly hired team members on office procedures and computer system
  • Increased staff morale by offering constructive feedback and specific direction
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures, and financial reporting
  • Complied with OSHA, JCAHO and HIPAA regulations
  • Performed in monthly meetings with department heads to discuss census information, financial statistics, CMS MACRA reporting and NPI scores
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care
05/2018 to 12/2018
Practice Supervisor Intermountain Healthcare Burley, ID,
  • Managed department when Practice Manager was absent
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times
  • Communicated with patients with compassion while keeping medical information private
  • Directed daily operations of department
  • Ordered all supplies needed and kept tabs on inventory levels
  • Analyzed daily and weekly reports, reducing outstanding claims each month by 20%
01/2016 to 03/2018
Office Manager The Village Family Service Center Grand Forks, ND,
  • Conducted performance evaluations of office staff to monitor progress and productivity, corrective or disciplinary actions
  • Interviewed, on-boarded, developed and oversaw daily activities of clinical and clerical office personnel
  • Oversaw office financial management, including AP/AR and payroll administration
  • Updated employee paperwork, records and handbook
  • Organized software licenses and handled all system updates
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable
  • Served as main point of contact for outside vendors
  • Saved costs by soliciting vendor quotes to ensure optimal material purchase pricing, reducing expenses by 40%
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 12
  • Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol. Renegotiation of insurance contracts; credentialing new contracts
  • Performed billing, collection and reporting functions for office generating over $300,000 annually
  • Ensured office was compliant with OSHA and HIPAA guidelines
01/2010 to 01/2016
Medical Biller Specialist DoctorsXL City, STATE,
  • Remained up-to-date with all insurance requirements, including details of patient financial responsibilities, fee-for-service and managed care plans by participating in training programs
  • Identified errors correctly and re-filed denied or rejected claims promptly when received from Patient Account Representative
  • Evaluated accuracy of provider charges, including dates of service, procedures, level of care and diagnoses
  • Analyzed and interpreted patient medical and surgical records to determine billable services
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials
  • Accurately entered procedure codes, diagnosis codes and patient information into three (3) different billing software programs
  • Collaborated closely with other departments to resolve claims issues
  • Posted surgeries, hospital visits and payments for assigned carriers within 48 hours

Expected in 2016
Bachelor of Science: Health Administration
Colorado Techinical University - Colorado Springs, CO,

Green Belt Certification - Six Sigma Academy, Amsterdam

Additional Information

January 2008 – January 2010
John Lemieux MD
Reno, Nevada
Medical Biller for Family Practice office. Office had 3 Physicians and one Nurse Practitioner.

January 2003- December 2007
Caughlin Ranch Fetal Imaging
Reno, Nevada
Medical Biller for Maternal-Fetal Imaging office.

October 2000 – January 2003
William Lloyd, MD
Reno, Nevada
Medical Biller for OB/GYN Office

Modesto, California
Transcriptionist for various companies

Modesto, California
Self-employed house keeper

Modesto, California
I worked in Radiation Therapy as a Receptionist at Memorial Hospital, and then transitioned to back office for a free-standing Radiation Therapy office.

1986 – 1990
Modesto, California
I worked as a Phlebotomist at a laboratory for 5 years.

Stockton, California
EKG Tech/Phlebotomist for Dameron Hospital.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Colorado Techinical University
Job Titles Held:
  • Clinic Supervisor
  • Medical Practice Manager
  • Practice Supervisor
  • Office Manager
  • Medical Biller Specialist
  • Bachelor of Science

Similar Resume

View All
Medical Practice Manager
Medical Practice Manager
Medical Practice Manager