Medical Practice Manager resume example

Practice Manager for Family Practice, Dermatology and Internal Medicine Clinics with  a location in Hollywood and West Los Angeles. Staffed with four physicians and 15 employees. I enjoy leading a team, problem solving and approaching challenges head on. My responsibilities include personnel management and operational oversight that includes contracts and credentialing,  HR functions, Physician scheduling, all coding and AR functions. Website and social media marketing, Industrial Medicine client meetings. monthly billing report review. Responsible for all insurances for the group. Supervising internal systems for handling cash, checks and bank deposits. Investigating and resolving employee, physician and patient complaints.

• Recruited, hired, trained and coached new employees 
• Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
• Interpreted and communicated new or revised policies to staff.
• Oversaw private and workers compensation billing, payroll and AR and verified that proper procedures were followed.
• Continually maintained and improved the company's reputation and positive image in the markets served.
• Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
• Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
• Supervised and managed the daily activities of a clinical team consisting of four physicians, nurses and support staff.
• Assigned employee areas, scheduled staff breaks and authorized overtime.