To obtain a position where I can utilize my skills and education
Microsoft Office Suite
Medical Office Procedures
Simulated Medical Office
Customer Service Excellence
Medical Office/Receptionist September 2014 to October 2015GREENDALE PHYSICAL THERAPY － WORCESTER, MA
Proficient in WebPt Daily Reconciliation in excel Weekly Deposits Book Initial Evaluation appointments and follow up appointments Input patient information Verify insurance information and obtain referrals and authorizations Greeting patients and taking payments Scanning documents into the patient charts Answer phone calls Maintain fax incoming and outgoing Preparing patient charts.
Medical Office [Receptionist April 2012 to September 2014Gl LIVER GROUP － WORCESTER, MA
Proficient in e-Clinical Knowledge of some billing and coding Greeting Patients and taking payments, confirming appointments, making daily reports for banking process Book office visits, MRI's, Ct-Scans, Procedures Obtaining the appropriate insurance referrals and authorizations online or requesting them from referring Doctors office.
Margaret Everitt Resume' Page 2 of 2 E-prescribe medications per Dr.
request, retrieving samples of medication and keeping them up-todate, destroying samples that are out dated Scanning documentation into patient charts Answer calls on a four line service, use of headset phone equipment Pull faxes and print or put them directly into patients file Preparing lab slips and retrieving them through the computer system Booking pretesting and Operating Room Procedures.
Night Receptionist September 2011 to April 2012SALTER COLLEGE － west Boylston, MA
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
Assisting Financial Aid/Admissions Representatives with student contracts.
Bank Teller April 2003 to April 2010WESTBOROUGH BANK/AVIDIA BANK － Westborough, MA
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Carry out special services for customers, such as ordering bank cards and checks.
Count, verify, and post armored car deposits.
Monitor bank vaults to ensure cash balances are correct.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Identify transaction mistakes when debits and credits do not balance.
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
Education and Training
Medical Office Assistant - Certification : January 2011SALTER COLLEGE － Boylston, MAGPA: GPA: 3.8 Participated in the SGA (Student Government Association)
Received the Outstanding Accomplishments and Contributions Certificate of Achievement Award for Medical OfficeGPA: 3.8 Participated in the SGA (Student Government Association)
Received the Outstanding Accomplishments and Contributions Certificate of Achievement Award for Medical Office
Retail Sales and Service Certificate, Introduction to Financial Services Certificate, Introduction to Financial Services Operation Certificate : 2010CENTER FOR FINANCIAL TRAINING NORTHEAST DISTRICT － Norwalk, CT
Medical Office Assistant - Certification : January 2011 Retail Sales and Service Certificate, Introduction to Financial Services Certificate, Introduction to Financial Services Operation Certificate : 2010
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