Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Precise and knowledgeable medical laboratory scientist with 18 years of experience on general lab procedures, policy and performance with room for advancement on the new position. Has a strong background on Blood Banking and Microbiology. A loyal employee in Texas Children's Hospital for more than 6 years. Excellent clinical laboratory skills with commended performance in conducting laboratory assays and resolving complex clinical and instrument problems. Focused on timely quality completion of all laboratory procedures. Works well under pressure and time constraints with high-functioning laboratory operations.

  • Promotes laboratory safety at all times with good work ethic to prevent cause of errors and events contributed to poor practice and lack of technical knowledge.
  • Well-organized with methodical approach to handling specimens. Meticulous and adept in sending tests to over 50 reference laboratories.
  • Discreetly communicates test results with appropriate parties. Uploads accurate lab results from reference laboratories to the patient's chart.
  • Demonstrates clear and effective communication. Uses active listening as an important tool to achieve understanding.
  • Planning & organizing. Understand the DMAIC process as core tool use to drive the Six Sigma projects.
  • Team building. Exceptional accuracy coordinating team members to optimize contributions in work environment
  • Troubleshooting. Uses independent judgement to recognize, investigate, resolve problems as they occur. Maintains required documentation of activities.
  • Supervision & leadership. Developed skills in staff training and coaching. Uses critical thinking when understanding a co-workers work issues.
  • Computer skills. Trained in Safe Trace TX and WellsSky(formerly HCLL) for Blood Banking. Trained and used Meditech and Epic Beaker as general laboratory information system.
  • Provide personalized care and service to customers. Collaborate with other departments in the hospital and outside vendors.
Medical Laboratory Scientist, 03/2016 - Current
Providence Health & Services Las Vegas, NV,
  • One of the front line person who pioneered the laboratory operations during hospital opening last 2017. Privileged to be part of its preparation including training with educators in all Texas Children's Hospital campus. In return trained incoming newly hired employees for TCH Woodlands.
  • Received the Certificate of Achievement as a STAR Employee.
  • Maintained physical lab equipment, detecting malfunctions and troubleshooting to ensure optimum service.
  • Performed and documented preventive maintenance and quality control practices, noting best corrective action to remediate issues.
  • Contributed to CAP laboratory competency assessment program. Evaluate team members skills and knowledge of the task. Updating training checklist in Blood Bank for initial and annual competency evaluation.
  • Identified and recommended improvements in methods and processes. Performed analysis data to evaluate saved time and cost from improved processes. Recommended user manuals and procedures to maintain equipment and acquire quality assurance.
  • Yellow Belt recipient on Lean Project. Planned and successfully implemented collaborative efforts between Laboratory and Infusion Clinic. Developed a procedure for both areas to follow. The main goal is a streamlined process for blood product reservation on children requiring transfusions using tools that saves time and ease of communication. Used Microsoft TEAMS application for safe shared documentation.
  • Handles laboratory charge phone with good customer service. Coordinates needs of nurses and physicians to provide the bast care of our patients.
Medical Laboratory Scientist, 11/2007 - 02/2016
Providence Health & Services Levelland, TX,
  • Awarded Employee of the Month in the hospital wide recognition.
  • Trained, coached and oversaw daily work of medical lab technicians.
  • Conducted laboratory testing under policies and procedures.
  • Collaborated with laboratory staff to ascertain group needs, which includes collecting blood samples on patients both adult and pediatric.
  • Oversaw supply inventory and restocking measures to maintain nonstop operations.
  • Maintained physical lab equipment, detecting malfunctions and troubleshooting to ensure optimum service.
  • Coordinating with IS department and software technical support during lab interface issues.
  • Maintained laboratory record system to document key information on specimen collection, identification and quality control. These includes procedure on computer system downtime and recovery.
Medical Technologist Generalist, 06/2004 - 06/2006
Town Pump, Inc. Polson, MT,
  • Communicated with physicians to discuss lab test findings, procedures and other relevant information.
  • Used microscopes and cell counters to perform assigned tasks.
  • Evaluated body fluids and tissue samples to document findings such as normal or abnormal results.
  • Performed routine and complex laboratory tests using variety of techniques, instrumentation and equipment to assist in medical diagnosis and treatment.
  • Followed strict quality control procedures and instrument maintenance to deliver accurate test results.
  • Evaluated and implemented new laboratory techniques and procedures using statistical methods and theoretical knowledge.
  • Assessed blood samples for transfusions.
Education and Training
Bachelor of Science: Medical Technology, Expected in 03/2004
Cebu Doctor’s University - Cebu,
  • Honor Roll 2000 first and second Semester
  • Medical Laboratory Scientist (MLS)- American Society for Clinical Pathology
  • Medical Technologist- American Medical Technologist
Technical Knowledge
  • CHEMISTRY. Handled Siemens RXL Max, Abbott Architect i1000SR and Vitros 4600 for tests like CMP, Lipid Panel, Renal Panel, Hepatic Panel and Thyroid Panel. Examination of 24-HR urine on Electrolytes, Creatinine Clearance and Total Protein. Special tests such as CSF Glucose and Protein. HbA1C, Ammonia, Lactic Acid, Therapeutic drugs and Iron studies. Uses ABL Flex for Blood Gas, Oximetry, Electrolytes and Metabolites.
  • HEMATOLOGY AND COAGULATION. Handled Sysmex 9000 and Beckman Coulter LH500 for hematological examination like CBC with differential and Reticulocyte. Performed WBC differential count using Cellavision and manual microscope. Handled Stago StarMax and Sysmex CA-500 in detection of coagulation abnormalities through PT,PTT,Dimer, Thrombin Time and Fibrinogen. Performed manual CSF and other body fluid cell count. Identification od Malarial parasites in stained blood smear.
  • CLINICAL MICROSCOPY AND PARASITOLOGY. Uses Iris and Clinitek for Urinalysis. Performs manual microscopy for urine, wet prep and parasites.
  • BLOOD BANKING and IMMUNOSEROLOGY. Using Tube Method or Gel ID-MTS system for ABO/Rh typing, Antibody Screen/Identification,Crossmatching and Antigen screening for both patient and donor red cells. Operates Ortho Vision including maintenance and quality controls. Performs blood product division and modification. Updates product information and label with WellsSky system software. Follows Emergency Release Protocol. Follows Special Release Protocol for blood products approved by pathologist. Screening donors including serologic tests for RPR, HIV and Hepatitis panel with Cobas Core Integra. Performs Cord Blood Work-up, Rhogam Work-up and Antibody Titer. Performed phlebotomy of donors using Haemonitics+Apheresis Machine. Used refrigerated centrifuge machine for preparation of blood components.
  • MICROBIOLOGY. Set up media plates for routine bacterial culture on sputum, blood,urine, stool, wound, CSF and other body fluids. Performs Gram Stain and Acridine Orange staining. Instruments used are Biomerieux BACT/ALERT Virtuo, Verigene, GENEXPERT and Versa Trek.

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Resume Overview

School Attended

  • Cebu Doctor’s University

Job Titles Held:

  • Medical Laboratory Scientist
  • Medical Laboratory Scientist
  • Medical Technologist Generalist


  • Bachelor of Science

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