Office Clerk who efficiently and accurately handles multiple simultaneous tasks. Outstanding skill at communicating compassionately with patients navigating electronic health records and complying with HIPAA and other legal requirements for the medical fields.
Answer customer billing inquiries
Explain billing policies to customers
Maintain patient records insurance claim forms
Process insurance claim forms
Assign medical codes
Operate databases and medical billing software
Current on HIPAA regulations
Excellent computer skills
Strong interpersonal communication
Proper use of CPT and HCPCS codes
Receive and complete medical claim forms answer inquiries from doctors, patients and insurance companies.
Medical Data Entry Clerk11/2015 to Current SourceHOVForest Park, GAAs a Medical Data Entry Clerk my job duties were processing Hospital bills and statements along with Medical, Dental and Visions claims for civilians and Military Veterans and Soldiers. I ensured that all claim information were complete before forwarding to the medical billing office as well as Insurance companies (i.e United Healthcare, AARP, Cigna). Processed birth and Death certificates and mail. Updated demographic for using computerized patient care system. I also processed Explanation of Benefits, CPT Codes, for many patients in the database. I captures the patient's name, date, address, social security, insurance policy holder and any other information that goes along with their claim such as Hospital bills and statements. Carried out HIPPA Regulations.
Student Nurse Aide09/2015 to 10/2015 Heritage InnBarnesville, GAAs a student aide I performed many tasks and duties for the clients in the Nursing Home. I fed, bath and dressed and groomed my assigned clients. I also serve meals. Answered calls for helped and observed changed in their conditions or behavior if there were any, as well took vital signs. Turn or reposition patients who are bedridden, Collect information about conditions and treatment plans from caregivers, nurses and doctors. Provide and empty bedpans, Lift patients into beds, wheelchairs, exam tables, etc. Answer patient calls examine patients for bruises, blood in urine or other injuries/wounds clean and sanitize patient areas change bed sheets and restock rooms with necessary supplies and kept room safe from any fail risk objects.
Customer Service Associate02/2015 to 02/2016 Academy Sports & OutdoorsMcDonough, GAAs a Customer Services Associate I greet each customer who entered the store with a smile and made those feel welcomed. I answered phone calls from customers with questions as well as feedback from their recent store visit. I processed Inventory every night and added to our Academy's database. Performed many Administrative duties closing time that included the total sales and transactions that the day had accumulated. Assisted customers in other departments and handled cash.
High School Diploma: General Studies2015Stockbridge High SchoolStockbridge, GA, USA
Certified Nursing Assistant2015NV Training EnterprisesMcDonough, GA, USACPR/ AED CERTIFIED