Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Education and Training
M.S: Applied and Resource Economics, Expected in 2010 East Carolina University - Greenville, NC GPA: Applied and Resource Economics
B.S: Biological Sciences, Expected in 2006 North Carolina State University - Raleigh, NC GPA: Biological Sciences
Skill Highlights
SAS, SAS/STAT, SAS/GRAPH, SAS/MACRO, JMP, SAS Enterprise Guide, CSPro, R, Maple, MATLAB, SPSS/PASW, SQL, MS SQL Server 2008, Microsoft Visual Studio, Business Intelligence Development Studio (BIDS), Banner Operational Data Store
Microsoft Office Suite (Word, Access, Excel, OneNote, Outlook, Visio, Publisher and PowerPoint)
Computer Aided Design: AutoCAD, SolidWorks
Online Instruction Modules: Blackboard, Moodle
Graphics/Media Editing: Adobe Photoshop, Final Cut Pro, BTV Pro Carbon, QuickTime
Operating Systems: Windows, Macintosh, Unix
Work History
, to Department of Economics – ,
, to Zoology Department – ,
, to Biological Sciences Department – ,
Professional Experience
Medical Data Analyst, 01/2011 to Present Us Oncology, Inc. – Weslaco, TX,
Provide informatics support for the Community Care of NC (CCNC) non-profit entity, including its partners and other stakeholders (DHHS/DMA) that support evidence-based care, population management, care management and pharmacy consultation services for Medicaid recipients.
Serve as the primary analyst for the oncology initiatives (UNC-Lineberger Comprehensive Cancer Center and Community Oncology Alliance) as well as the Quality Measurement and Feedback Program (educate workgroups on the technical components of the quality measures and oversee the AHEC chart review trainings).
Research problems related to Care Alerts and provide back-end support for the NC Health Information Portal.
Provide data management and technical expertise to a team of clinicians using SAS and SQL programming.
Work with other analysts to extract clinical/financial data from large data sets and perform statistical analyses.
Maintain data integrity, ensure data is accurate and meets standards of rigor for analysis and report dissemination.
Measure the efficiency and effectiveness of health programs to facilitate intervention efforts within the CCNC networks.
Social/Clinical Research Assistant Survey Coordinator, 12/2007 to 01/2011 University Of Arkansas – Conway, AR,
Office of Institutional Planning, Assessment and Research (IPAR Coordinated the design, development, distribution and follow-up maintenance of various survey instruments for IPAR.
Analyzed and produced reports from external surveys for the main/medical campuses, the SACS reaccreditation process and the UNC General Administration to support strategic planning efforts.
Wrote advanced programs to prepare and document statistical analyses.
Assisted units and contractors with survey methodology, analysis procedures, statistical techniques, and sampling.
Provided technical support/troubleshooting for university surveys administered online.
Presented university assessment results to faculty members, staff and researchers.
Helped develop a university administrative policy regarding the central management of institutional surveys.
Developed marketing/promotional materials related to ECU surveys for distribution.
Planned resource allocation and monitored the departmental budget.
Responsible for the hiring, statistical training and supervision of graduate assistants, student workers and interns.
Graduate Assistant, 12/2006 to 07/2007 University Of Arkansas – Forrest City, AR,
Maintained the Speight Computer Laboratory facility for the College of Education.
Provided technical support for research/instruction for faculty members and students.
Processed online requests for technical support, audio/visual setups and equipment checkouts.
Administered media development and distance education videoconferencing.
Conducted literature reviews specific to educational research and best practices.
Graduate Assistant, 08/2006 to 07/2007 East Carolina University – City, STATE,
Assisted with the instruction of the undergraduate microeconomics and the graduate financial economics courses.
Compiled survey information for The Center for Natural Hazards Research.
Helped maintain databases of survey research related to evacuation-migration decisions and specific preferences for rebuilding plans after Hurricane Katrina.
Prepared and administered survey materials for large-scale paper mailings.
Conducted literature reviews relevant to coastal resources policy/management and economics research.
Research and Teaching Assistant, 12/2005 to 05/2006 North Carolina State University – City, STATE,
Produced BioMovies, interactive digital videos for academic environments with Harold Heatwole, Ph.D., D.Sc.
Logged/edited footage of microorganisms using light microscopy and larger organisms using stereoscopy.
Utilized video microscopy to supplement lectures related to microbiology, protozoology and developmental biology in the College of Agriculture and Life Sciences (CALS), the College of Veterinary Medicine (CVM) and NC high schools.
Presented research results at the 2006 NC State University Undergraduate Research and Teaching Symposium.
Honors Teaching Associate, 08/2005 to 12/2005 North Carolina State University – City, STATE,
Assisted with the instruction of life science courses and laboratories (BIO 181/181L) with James Mickle, Ph.D.
Introduced students to the various subdivisions of the biological sciences via laboratory work and field experiences.
Instructed students in laboratory techniques associated with ecology, cellular immunity, cellular organization,.
bacterial transformation, media/reagent preparation, enzyme metabolism, spectroscopy, chromatography and biotechnology.
Languages
Spanish, French, Latin
Interests
Mid-Atlantic Twins Registry (MATR), Virginia Commonwealth University Medical Center (2011-present) Quality Management and Feedback Auditor/Network Training, NC Community Care Networks, Inc. (2011-present) HIPAA Training, NC Community Care Networks, Inc. (2011-present) SACS/Baldrige: Voice of the Customer Committee, East Carolina University (2010-2011) SACS/Baldrige: Customer Focus Committee, East Carolina University (2010-2011) Student Affairs Assessment Committee, East Carolina University (2009-2011) North Carolina Association for Institutional Research (NCAIR) (2008-2011) The Economics Society, East Carolina University (2006-2007) Tutor in Geometry, Precalculus, Calculus, Statistics, Economics (2006-present) Housing Judicial Board, NC State University (2005-2006) Student Extra (Educational & Promotional Videos), NC State University (2005-2006) Microbiology Club, NC State University (2005-2006) American Cancer Society Volunteer (2004-present) Science Olympiad Volunteer, NC State University (2004-2006) English Language Tutor for Migrant Workers, NC State University (2002-2003) Medical Explorers: Area Health Education Center (AHEC), New Hanover County Regional Medical Center (2001-2004) New Hanover County Health Department Volunteer (2001-2002) Cypress Point Rehabilitation and Health Care Center Volunteer (2001-2002) The Lower Cape Fear Hospice and Life Care Center Volunteer (2001-2002) Claire 4]
Publications
Leone, LA, Reuland, DS, Lewis, CL, Ingle, M, Erman, B, Claire, TJ, DuBard, CA, Pignone, MP. Effectiveness and feasibility of a mailed decision aid plus phone-based Medicaid patient navigator intervention to increase colorectal cancer screening. 2012. Journal of Chronic Disease. (submitted) Claire, Tyana. Biological and economic factors influencing the environmental performance index (EPI). 2006. Advisor: Okmyung Bin, Ph.D., East Carolina University. Claire, Tyana. BioMovies: An interactive medium for the examination of microscopic life. NC State University Research and Teaching Symposium, 2006. Advisor: Harold Heatwole, Ph.D., D.Sc., NC State University. Research Apprenticeship: Medical art illustration, Louise Wells Cameron Art Museum. 2001-2002. Advisor: Daphne Holmes, Wilmington, NC. Claire, Tyana. The genetic difference of twins: research in DNA fingerprinting. Summer Ventures in Science and Mathematics 2000. Advisors: Jean-Luc Scemama, Ph.D. and Elizabeth Jones, Ph.D., East Carolina University.
Additional Information
HONORS/AWARDS Chancellor's Leadership Scholarship, N.C. State University (2002-2006) Thomas Jefferson Scholar, N.C. State University (2002-2006) Center for Student Leadership Ethics and Public Service (CSLEPS): Dr. Martin Luther King, Jr. Service Challenge Award, N.C. State University (2003) CERTIFICATIONS / TRAINING / CONTINUING EDUCATION SAS Programming I: Essentials, SAS Institute, Cary, NC (2008) SAS Programming II: Manipulating Data with the DATA Step, SAS Institute, Cary, NC (2008) Determining Power and Sample Size Using SAS/STAT Software, Live Web Class, SAS Institute (2010) Statistics I: Introduction to ANOVA, Regression, and Logistic Regression, E-Course, SAS Institute (2012) Franklin Covey's FOCUS: Achieving your Highest Priorities Course (2012) Introduction to Healthcare Effectiveness and Data Information Set (HEDIS) Conference (NCQA 2011) An Overview of Meaningful Use - NC AHEC Connect (2011) Medical Home and Quality Training - NC AHEC Connect (2011) Working with Interpreters in Healthcare - NC AHEC Connect (2011) ECU Business Intelligence Center Training: Reporting and Analysis Solution Development (2010) ECU Business Intelligence Center Training: Intermediate Reporting and Analysis Solution Development (2010) ECU Business Intelligence Center Training: Advanced Reporting and Analysis Solution Development (2010) ECU Human Resources Training: Writing an Effective Policy (2010) ECU Office of Faculty Excellence Workshop: "Statistical Analysis for Medical Data Using R" (2010) First Aid Certification: Adult, Child and Infant CPR/AED, American Heart Association (2009) IRB Certification: Human Research Subjects (2009) NC State University Housing Judicial Board: Leadership, Ethical Decision Making, Communication, Diversity, Social Justice, and Educational Development (2006)
PROFESSIONAL ORGANIZATIONS AND ACTIVITIES Mid-Atlantic Twins Registry (MATR), Virginia Commonwealth University Medical Center (2011-present) Quality Management and Feedback Auditor/Network Training, NC Community Care Networks, Inc. (2011-present) HIPAA Training, NC Community Care Networks, Inc. (2011-present) SACS/Baldrige: Voice of the Customer Committee, East Carolina University (2010-2011) SACS/Baldrige: Customer Focus Committee, East Carolina University (2010-2011) Student Affairs Assessment Committee, East Carolina University (2009-2011) North Carolina Association for Institutional Research (NCAIR) (2008-2011) The Economics Society, East Carolina University (2006-2007) Tutor in Geometry, Precalculus, Calculus, Statistics, Economics (2006-present) Housing Judicial Board, NC State University (2005-2006) Student Extra (Educational & Promotional Videos), NC State University (2005-2006) Microbiology Club, NC State University (2005-2006) American Cancer Society Volunteer (2004-present) Science Olympiad Volunteer, NC State University (2004-2006) English Language Tutor for Migrant Workers, NC State University (2002-2003) Medical Explorers: Area Health Education Center (AHEC), New Hanover County Regional Medical Center (2001-2004) New Hanover County Health Department Volunteer (2001-2002) Cypress Point Rehabilitation and Health Care Center Volunteer (2001-2002) The Lower Cape Fear Hospice and Life Care Center Volunteer (2001-2002) Claire 4]
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