medical and disability nurse case manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary
Completed full time ASN-RN degree while working full time; maintaining a 3.21/4.0 GPA.  Caring Registered Nurse with excellent communication skills and 9 years experience in patient care.  Patient-focused Registered Nurse with a background in ICU; PACU; OR/Circulating; Pain Management; and now in Case Management.  Secured Certification as a CCM through CCMC.  Obtained and maintained RN license in 8 states.  
CCM 4217858
IN RN 28174754A
Skill Highlights
  • Effective policy and program development
  • Diagnostic tools experience
  • Familiarity with disease management programs
  • Talented in minor surgery assistance
  • Laparoscopy procedures familiarity
  • Skilled in conducting physical examinations
  • Broad medical terminology knowledge
  • Committed to compliance reporting
  • Results-oriented
  • Operations management
  • Client-focused
  • Computer proficient
  • Microsoft Office
  • Quick learner
  • Contract auditing
Professional Experience
09/2012 to Current
Medical and Disability Nurse Case Manager Baylor Scott & White Health Manor, TX,
  • Versatile, critical thinking, quick learner who loves a challenge, provided medical/nursing expertise in Mechanism of Injury provide Medical case management to Clients in Workers Comp provide expertise in Care plan/treatment planning, medications and work status provide expertise in discussion with Regional Medical Director assisted in the development of Occupational Health services.
01/2012 to 09/2012
RN Help At Home Gulfport, MS,
  • PCU/Telemetry provided care to progressive care/Telemetry patients: High acuity patients post Heart Catheterization/post CABG Congestive Heart Failure and other Peripheral Vascular issues Intravenous infusions.
  • Recorded patients' medical history, vital statistics and test results in medical records. Administered IV therapy in cardiac unit.
  • Actively participated in unit-based Quality Assurance Program.
10/2008 to 04/2010
Registered Nurse Wellpath Bainbridge, GA,
Monitored post-op vitals, fluids, reviewed post-op orders
Actively participated in unit-based Quality Assurance Program. Assisted patients with healing and recovery after surgery. Provided necessary health education training for patients. Provided active discharge planning in the outpatient environment.
07/2008 to 03/2012
RN Pre/post operative unit Select Medical Corporation Woodbridge, VA,
Delivered high-quality and compassionate treatment to indigent and low-income patient community. Simultaneously served as team leader for pre/post team of 15 RN's in this ambulatory surgery center. Monitored post-op vitals, administered medications per orders, fluids, provided planning and education to patients as they discharged to home or transferred to hospital unit. 
05/2008 to 08/2008
Registered Nurse PRN Heartland Alliance IL, State,
  • provide nursing care to offenders through Nurse Sick Call, MD Sick Call, Medications, and Infirmary.
  • experience with Chemo; draining catheter, bladder irrigation.
04/2007 to 05/2008
Associate Partner, RN Dish Network Corporation Lakewood, CO,
  • Received a Critical Care Internship working with the Medical ICU.
  • worked directly with critically ill patients as part of the IDT.
  • LOA - 1/2008 for injury; surgery and physical rehabilitation-position unavailable upon return.
05/2006 to 08/2006
Student nurse tech SNT / ICU Riverview Hospital City, STATE,
served as a student nurse technician to assist with ICU patients and obtain real world experience in nursing field while in school.
05/2006 to 05/2007
Program Director of Quality Assurance IN DIvision Of Rehabililtative Services City, STATE,
  • troubleshooting the Federal RSA911 Report
  • troubleshooting the software programs for vendors and tracking according to their contractual agreements
  • created and implemented monitoring tools to oversee Vocational Rehabilitation offices
  • created and implemented database tracking for contract compliance
11/2002 to 05/2006
Associate Director Indiana Division Of Aging City, STATE,
  • Directly supervised staff members, with matrix supervision in excess of 150 through Developmental Disability Services, Area Agencies on Aging, and Adult Protective Services directed the planning and coordination of Adult Protective Services under contract with Prosecutor's offices statewide, $2.7M budget directed the development of oversight and assessment to assure service delivery through the local Area Agencies on Aging, under the direction and guidance of CMS for a quality assurance system; Expenditure and stewardship on all funding streams (CHOICE, Title(s) III, V and VII, PAS/RR and SSBG ~ budgets $90M).
02/1999 to 11/2002
Program Director Indiana Division Of Aging City, STATE,
  • Served as Division of Aging liaison to Area Agencies on Aging
  • Provided PASRR oversight, monitoring and evaluation as federal DD authority under 42 CFR 483.106.
Education and Training
Expected in 3/2016 to to
: Nursing
University of Cincinnati - Cincinnati, OH
Completed 19 Graduate hours towards MSN-RN Adult and Geriatric Advanced Practice Nurse program; while working full time
Expected in 10/2012 to to
Bachelor of Science: Nursing
Western Governors University - Salt Lake City, UT
Expected in 2007 to to
Associate of Science: Nursing
IVY Tech Community College of Indiana - Anderson, IN
Expected in 1990 to to
Bachelor of Arts: Law and Society and Political Science
Purdue University - W Lafayette, IN
Double Major
Healthcare: intravenous therapy, computerized charting, STD counseling,  People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills

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Resume Overview

School Attended

  • University of Cincinnati
  • Western Governors University
  • IVY Tech Community College of Indiana
  • Purdue University

Job Titles Held:

  • Medical and Disability Nurse Case Manager
  • RN
  • Registered Nurse
  • RN Pre/post operative unit
  • Registered Nurse PRN
  • Associate Partner, RN
  • Student nurse tech
  • Program Director of Quality Assurance
  • Associate Director
  • Program Director


  • Bachelor of Science
  • Associate of Science
  • Bachelor of Arts

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