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medical administrative assistant resume example with 5 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Fully Vaccinated against COVID-19.

Skills
  • HIPAA compliance
  • Certified Venipuncture and Phlebotomist
  • Certified in Basic Life Support (BLS)
  • Electrocardiography (EKG)
  • Valid NYS driver's license
  • Specimens collection and processing
  • Fluent in English and Spanish
  • COVID-19 Rapid Testing Certification
  • Respiratory equipment training
  • Customer Service
  • DOT and Non-DOT Certification
  • Drug Screen Certification
  • Immigration Physical Preparer
Experience
Medical Administrative Assistant, 02/2021 - Current
Horizon Behavioral Services, Llc Lynchburg, VA,
  • Educated patients on at-home surgery preparation requirements and post-operative care process.
  • Reviewed CPT and ICD codes to check accuracy for billing.
  • Coordinated tests such as Medical Clearance, Laboratory test and COVID testing.
  • Called patients after surgery to check post-op status.
  • Worked with operating facilities to schedule procedures on behalf of Chief of Vascular Surgery Dr. Daniel K Han, MD David Finlay, MD John Phair Vascular Surgeons.
  • Scheduled appointments for patients via phone and in person.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Entered insurance information and flagged out-of-network coverage information in computer system.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Sent H&P form and other patient information to surgery facility.
  • Informed patients of payment policies, collected insurance information and verified benefits.
Medical Assistant, 12/2019 - 03/2021
Jordan Valley Community Health Center Hollister, MO,
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Administered rapid tests such as COVID Rapid, Rapid Flu and Strep to help clinical staff assess conditions.
  • Performed COVID-19 PCR, Rapid and Antibody Testing
  • Performed Drug Screen, DOT and Non-DOT physical.
  • Completed Immigration Physicals
  • Provided proper training for new employees.
Physical Therapy Receptionist, 07/2017 - 04/2019
American Advanced Management, Inc Riverbank, CA,
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Informed patients of financial responsibilities prior to rendering services.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Medical Assistant, 12/2016 - 07/2017
Jordan Valley Community Health Center Multiple Locations, MO,
  • Verify Insurance electronically and by phone.
  • Perform Hearing screening, assisting with clinical and surgical procedures for adults and children.
  • Sterilize all surgical procedures.
  • Prepare sterile fields for procedures/biopsy.
  • Prepare patients and assist surgeon for: Nasal Endoscopy Procedure, Nasal Polypectomy, Uvulectomy, FNA, Balloon Sinuplasty, Turbinectomy, Septal Button Placement, Foreign body removal, Frenulectomy, Tongue Ablation procedure, Tympanostomy Tube.
Education and Training
Medical Assistant Certificate: Medical Assistant, Expected in 12/2016
-
The Manhattan Institute - New York, NY,
GPA:
Status -
BBA: Health Management And Administration, Expected in
-
Berkeley College - New York, NY,
GPA:
Status -
Certifications
  • Medical Assistant Certification
  • Phlebotomy Certification
  • Drug Screen Training - 2020
  • DOT and Non-DOT Certification Training - 2020
  • COVID 19 Rapid Testing Certification
,
Languages
English :
Native/ Bilingual:
Negotiated :
:
Spanish :
Native/ Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • The Manhattan Institute
  • Berkeley College

Job Titles Held:

  • Medical Administrative Assistant
  • Medical Assistant
  • Physical Therapy Receptionist
  • Medical Assistant

Degrees

  • Medical Assistant Certificate
  • BBA

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