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Medicaid Representative Resume Example

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MEDICAID REPRESENTATIVE
Summary

I am professionally driven and have 5 years of experience with long-term care Medicaid policy. I am Comfortable working independently or as part of supportive team. I am an expert at completing Medicaid applications and obtaining fast approvals. I have demonstrated leadership skills to guide teams towards success. I will be graduating in May with a Bachelors of Science degree, in a field of Healthcare Administration. I am very ambitious and eager to develop new skills. I have a very strong work ethic and the ability to thrive in team based or individually motivated settings. I have strengths in communication skills and influence positive outcomes. I am very hardworking, reliable and punctual.

Skills
  • Excellent knowledge in financial planning
  • Excellent knowledge in Microsoft Office and outlook
  • Excellent time management skills
  • Reliable and trustworthy
  • Proficient knowledge of Medicaid policy and regulations
  • Intermediate knowledge of Medicare
  • Team player
  • Currently taking a revenue cycle management class in my bachelors program
  • Excellent organization skills.
  • Ability to maintain professionalism and ability to maintain confidentiality
  • Ability to adapt and learn new policies, knowledge and skills quickly
  • Excellent problem solving skills.
Experience
September 2018 to Current
Company NameCity, StateMedicaid Representative
  • Aid patients and family members in the process of applying for Medicaid benefits for long-term care.
  • Apply a patients Medicaid application with the state of Indiana and Kentucky, excellent knowledge in the program and get needed documentation requested from the state in a timely manner to ensure all months needed for the facility is obtained.
  • Gather documents needed for a patients Medicaid application in a timely manner and upload documents into Medicaid Done Right's system.
  • Excellent knowledge and possession of Indiana and Kentucky notary commission.
  • The ability to manage a large caseload, requiring excellent organization and time management skills.
  • The ability to define problems, identify alternatives and implement solutions.
  • Participate in trainings.
  • Accurate and timely preparation of reports as required by my supervisor.
  • Daily, consistent and positive interactions with clients, facilities, and team members.
  • Effective communication with relevant parties.
  • Ability to work independently, and as a team honestly and honor commitments.
  • High level of professionalism and ability to maintain confidentiality.
  • Excellent skills in utilizing Microsoft word, Excel, Power Point, and outlook; As well as excellent skills utilizing the internet.
November 2016 to October 2018
Company NameCity, StateFamily Support Specialist II
  • Interviewed clients and entered applications for Food Stamps, Childcare, and the different categories of Medicaid; excellent knowledge for the states database system to enter applications
  • The ability to maintain client confidentiality.
  • Demonstrated effective, culturally sensitive engagement with clients and authorized representatives.
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Excellent knowledge for Kentucky state policy in Food Stamps, Medicaid, and Childcare.
  • Completed trainings on new programs, new updates, and policy regularly.
  • The ability to work independently and honestly.
May 2013 to October 2016
Company NameCity, StateBartender Manager
  • Placed weekly liquor orders and restocked inventory.
  • Managed bar area and trained new bartenders
  • Collected food, drinks, and appetizer orders from patrons, while fixing drink orders as well in entire bar area, and ability to be organized
  • Confirmed customers' ages for alcohol service
  • Managed Facebook app and responded to clients messages whether it was a complaint or asking the restaurants hours.
  • Excellent customer service skills.
May 2010 to August 2016
Company NameCity, StateFirefighter
  • Answered emergency situations quickly and assessed conditions to contain fires, assist victims and prevent escalation.
  • Cleaned, serviced and maintained fire apparatus, laid fire hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
  • Checked all equipment, including hoses and breathing masks after fire calls to determine proper functionality.
  • Collaborated with other emergency personnel when responding to accident scenes, along with dispatch.
  • Attended trainings to maintain knowledge in firefighting techniques.
Education and Training
Expected in May 2021
Murray State University
CityHealthcare Administration
Bachelor of Science
December 2012
Henderson Community College
CityNursing, RN
Associate of Applied Science
May 2009
Henderson County High School
City, State
High School Diploma
Activities and Honors

I have been selected for Employee of the year with Medicaid Done Right once, and employee of the month three times since working with the company.

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Resume Overview

School Attended

  • Murray State University
  • Henderson Community College
  • Henderson County High School

Job Titles Held:

  • Medicaid Representative
  • Family Support Specialist II
  • Bartender Manager
  • Firefighter

Degrees

  • Healthcare Administration Bachelor of Science
    Nursing, RN Associate of Applied Science
    High School Diploma

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