(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Experienced Department Manger with over 5 years of experience in retail. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Multi-talented manager consistently rewarded for success in planning and saving costs while increasing profits. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Relationship building and management
  • Order processing
  • Staff development
  • Strategies and goals
  • Policies and procedures
  • Coaching and mentoring
  • Self-critiquing skills
  • Self-motivated
  • Quick learner
  • Creative problem solving
Des Moines Area Community College Ankeny, IA Expected in 2017 Associate of Arts : Business Administration - GPA :
Work History
Festival Foods - Meat Department Manager
Verona, WI, 10/2013 - Current
  • Trained new employees on handling, safety and stocking procedures.
  • Completed inventory counts, reordered stock and removed expired items from supply.
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Created signs and tags to price items for normal inventory and special promotions to inform and educate customers.
  • Delegated tasks and duties to grocery staff and clearly communicated time-frames for completion.
  • Analyzed meat temperatures for safety and quality, monitoring heat conditions for stability.
  • Passed inspections by closely adhering to safety and cleanliness standards of company processes.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Conn's, Inc. - Tree Service Ground Foreman
Rocky Mount, NC, 04/2017 - Current
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets.
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
  • Maintained heavy equipment, tools and machinery in good working order.
  • Organized and optimized daily operations of crew within consistent on-time delivery.
  • Interacted in positive manner with employees to demonstrate high standards and mitigate issues effectively.
  • Maintained zero site accidents and lost work days for 1.5  years.
  • Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Taco John's International Inc. - Customer Service Representative Cashier
City, STATE, 04/2013 - 08/2013
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Described to customers, thoroughly explaining details and care of merchandise.
  • Improved overall efficiency by anticipating needs and providing outstanding support.
Self Employed Services Inc. - Music Producer
City, STATE, 01/2012 - Current
  • Directed global operations, from start point of signing artist to label through marketing and sales of the music.
  • Transcribed ideas for musical compositions into musical notations using instruments, pen and paper, and computers.
  • Determined voices, instruments, harmonic structures, rhythms, tempos and tone balances required to achieve effects desired in each musical composition.
  • Maintained a private studio with a range of 10 to 15 clients per month.
  • Collaborated with performers and producers to determine and achieve desired sound for production.
  • Saved thousands of dollars  by researching and implementing cost-saving initiatives and creating fresh new approaches to long-standing problems.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Monitored social media and online sources for industry trends.

Achieved a 4.0 during the Fall Semester of 2015

Tested at a Level B ( Conversational ) in Serbian, Bosnian and Croatian

Additional Information

I am always interested in developing new skills with a hunger to learn, educating myself whether it's acquiring a new language or simply staying up to date with current technology. I have pride in my work ethics to excel beyond what is considered the norm and inspire others to invoke a mindset of success .

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School Attended

  • Des Moines Area Community College

Job Titles Held:

  • Meat Department Manager
  • Tree Service Ground Foreman
  • Customer Service Representative Cashier
  • Music Producer


  • Associate of Arts

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