Very eager to learn and develop new skills as well as to build strong relationships with coworkers. I can demonstrate the ability to complete tasks accurately despite interruptions and competing demands. As an ambitious young student, I am determined to continue to strengthen my skills to ensure my success in adulthood.I exhibit goal-oriented work, well-versed in corporate communication, exceptional writing, editing and interpersonal skills with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments.
Skills
Communications leadership
Program leadership
Networking
Quality control
Planning and execution
Customer service
Experience
05/2019 to 07/2019
McDonald's Crew MemberGiant Eagle, Inc. – Oil City, PA,
Prepared food in a fast pace environment as well as effectively communicating with other team members.
Greeted customers at Drive-Thru in an well mannered fashion.
Presented high quality customer service.
05/2018 to 08/2018
CashierLobel Financial – Albuquerque, NM,
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Created communication strategies to meet client objectives
Monitored multiple databases to keep track of all company inventory
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Provided onsite training
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
05/2018 to 07/2019
Voluntary WorkAbundant Living Family Church - Menifee Valley – City, STATE,
Managed public relations and fundraising activities
Monitored children in community events
Took a strong leadership role among many team required objectives
08/2018 to 05/2019
ReceptionistHumboldt State University – City, STATE,
Provided skilled clerical support to all team members, promoting improved office efficiency and enhancing productivity
Kept reception area clean and organized to offer positive first impression to every visitor
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily
Sorted incoming mail and directed to correct personnel each day
Took accurate messages for staff and management to facilitate open and speedy communication
Prepared, compiled and filed documents as well as reports presented to various parties
Responded to customer concerns and issues by following company guidelines and training
Education and Training
Expected in 2023
: Biology Humboldt State University - Arcata, CA GPA:
Expected in 2018
High School Diploma: Etiwanda High School - Etiwanda, CA GPA:
Skills
Communications leadership
Program leadership
Networking
Quality control
Planning and execution
Customer service
Work History
05/2018 to 08/2018
Cashier Taco Bell – Fontana, CA
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Created communication strategies to meet client objectives
Monitored multiple databases to keep track of all company inventory
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Provided onsite training
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
08/2018 to 05/2019
Receptionist Humboldt State University – Arcata, CA
Provided skilled clerical support to all team members, promoting improved office efficiency and enhancing productivity
Kept reception area clean and organized to offer positive first impression to every visitor
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily
Sorted incoming mail and directed to correct personnel each day
Took accurate messages for staff and management to facilitate open and speedy communication
Prepared, compiled and filed documents as well as reports presented to various parties
Responded to customer concerns and issues by following company guidelines and training
05/2018 to 07/2019
Voluntary Work Abundant Living Family Church - Menifee Valley – Menifee, CA
Managed public relations and fundraising activities
Monitored children in community events
Took a strong leadership role among many team required objectives
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