Mayo Clinic Audiology Assistant resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Detail-oriented, highly motivated, and knowledgeable healthcare professional skilled at completing patient-facing and office-based tasks by applying strong multitasking, optimized productivity, and elite organizational management. Engaging team player who facilitates and implements strategies for developing improved health care management. Proven problem solver and excellent communicator. Independent worker with extensive diverse medical experience and fastidious nature dedicated to optimal patient care. Offering all skills with poise and resilient work ethic.

  • Project leadership
  • Multidisciplinary team collaboration
  • Data analysis
  • Deadline oriented
  • EMR Management
  • Time optimization
  • Trained in Epic health Systems
  • Adamant implementation of Privacy/HIPAA regulations
  • Proficient in Microsoft word, excel, spreadsheet, teams, and power point
Work History
11/2015 to 09/2021
Mayo Clinic- Audiology Assistant Mayo Clinic City, STATE,
  • Successfully manages up to 25+ patients daily, delivering prompt patient care and efficient hearing screening results.
  • Administers diagnostics for otoacoustic emission and auditory brain stem response screenings to newborn patient population, providing thoroughly analyzed screening results
  • Fit devices to specific patient physiology for maximum comfort and effectiveness
  • Communicates effectively with audiology team regarding referrals, general patient question/concerns.
  • Educates parents/guardians of patients with inquiries, comments, and concerns regarding hearing screening results.
  • Efficiently documents patient data, clinical notes, test results, and facilitates prompt follow-up care for patients In need.
  • Attends professional development courses to maintain current understanding of industry advances in devices and treatment protocols.
11/2015 to 11/2019
Emergency Department Care Team Coordinator Mayo Clinic City, STATE,
  • Managed day-to-day administrative and operational functions for an 80-bed facility, providing guidance and leadership to over 60 employees across more than 15 departments
  • Electronically Initiated prompt efficient registration/ admission/ disposition processes for emergency department patients, resulting in expeditious, elite patient care
  • Served as a resourceful liaison between emergency medical professionals and patient population, resulting in systematic communication in a team- based environment
  • Verified patient data by obtaining insurance and personal demographic information, ensuring electronic medical record and insurance coverage/ benefits are adequately updated
  • Coordinated patient medical history, medication reconciliation, and authorization to reciprocate health record information with various external referral sources
  • Coordinated advanced and basic medical transportation and dismissal information for departing patients
  • Triage multi-line phone system ensuring all patient concerns and questions were thoroughly addressed
  • Collaborated with external and internal clinics regarding scanned, faxed, and electronically transmitted patient medical records
  • Coordinated patient follow-up care to appropriate services and/ or outpatient clinics
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Monitored/updated physician's work calendar and scheduled appointments, meetings, and dictation correction follow-up.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
10/2014 to 04/2016
District Wide Nurse Assistant Coordinator Rochester Public Schools City, STATE,
  • Assisted with coverage to 30+ school health offices across the Rochester school district, providing fully staffed & certified health care to students of the Rochester public school district
  • Researched and updated student medical records, including medication information, symptoms, immunizations and allergies, which ensured all medical staff collaborated using consistent data
  • Examined students identifying wounds, behavioral concerns and medically-relevant symptoms
  • Assist/ Preform vision and hearing screenings
  • Implemented individualized student emergency care plans, resulting in prompt medical attention to students in need
  • Provided information, education, and support for unlicensed school staff to ensure effective and cohesive health care management
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills
  • Developed and maintained electronic record management systems to analyze and process data
Expected in 01/2019
: Nursing
Rochester Technical College - Minnesota,

Completed 30 credits towards associates in nursing.

- Medical Terminology

- Biology, A&P

- Psychology

- Sociology

- Pharmacology

Expected in 06/2010
High School Diploma:
Marshall High - Minnesota ,

GPA: 3.8/3.9

  • Recognized for staff development leading to high performing teams.
  • Over four years' experience in acute care hospital setting, managing all facets of acute hospital operations in high flowing patient-centric environments, delivering excellent superior results.
  • Track record in expertly handling multiple demands consecutively, determining priorities, recognizing risk factors, and making precise decisions in a fast-paced environment.

BLS certified through American Heart Association - expires 2021

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Resume Overview

School Attended

  • Rochester Technical College
  • Marshall High

Job Titles Held:

  • Mayo Clinic- Audiology Assistant
  • Emergency Department Care Team Coordinator
  • District Wide Nurse Assistant Coordinator


  • High School Diploma

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