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master fleet services technician lead resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I have been in a service technician for 30 years. In the last 12 years I have been with the City of San Marcos Fleet Service Department. I currently oversee and share shop operation responsibilities with another lead technician. He is in charge of the light duty equipment and I perform maintenance and repairs on the heavy equipment. We distribute the work loads to three master fleet service technicians and verify all data entry and completion of work orders. I have very good knowledge of maintenance and repairs of dump trucks, backhoe's, front end loaders, mini excavators, hydro-excavators, maintainers, rollers, street pavers, various mowing equipment, electric utility trucks, trailers and fire trucks. I know how to read schematics, diagrams and hydraulic systems. I am an Emergency Vehicle Technician certified by Texas Association of Emergency Vehicle Technicians. I have certifications of achievement for FEMA and Smith System defensive driving course. I have attended Bergkamp patcher training and Tymco sweeper service as well. Being with the city has allowed me to learn about many different types of equipment. My current path is leading me towards the City of San Antonio and I would love to be a part of this team. Thank you

Skills
  • Technical support services
  • Developing leads
  • Staff development and leadership
Experience
Master Fleet Services Technician- Lead, 04/2008 - Current
Lippert Components Goshen, IN,
  • Completed scheduled maintenance and repairs on light and medium duty fleet vehicles, heavy equipment, and emergency response vehicles
  • Diagnosed faults by using technical knowledge, computer testing equipment and specialized tools.
  • Readied vehicles for annual safety and roadworthiness inspections.
  • Delegated assignments to team members and evaluated work for compliance with quality standards.
  • Diagnosed problems with brakes, steering and transmissions using visual inspections, computer programs and specialized equipment.
  • Monitored employee work levels and optimized performance with strategic approaches.
  • Inspected completed work to assess quality and identify skill or ability issues.
  • Earned good attendance record and built reputation for being on time and ready to work.
Service Technician, 02/2005 - 03/2008
Blain Supply, Inc. Platteville, WI,
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.
  • Setup and operated mechanical and manual servicing equipment.
  • Assisted maintenance team with completion of preventive maintenance and unscheduled service needs.
  • Tested components, assemblies and systems to diagnose problems.
  • Gained equipment knowledge and expertise through research and repair experience.
  • Worked with chemicals and solutions safely according to protocols and OSHA standards.
  • Maintained up-to-date knowledge on latest research and trends through extended education and professional development courses.
Auto Service Technician, 02/2002 - 03/2005
South Point Dodge Chrysler Jeep City, STATE,
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Provided information to customers regarding repair or service options.
  • Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.
  • Adhered to all company and OSHA-defined protocols for workplace safety.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Setup and operated mechanical and manual servicing equipment.
  • Assisted maintenance team with completion of preventive maintenance and unscheduled service needs.
  • Tested components, assemblies and systems to diagnose problems.
Service Technician-Reconditioning Manager, 02/1992 - 02/2002
Dick Poe Motors City, STATE,
  • Hired, trained, developed and monitored performance of service department staff.
  • Forecasted goals and objectives for department and monitored employees' task progression for adherence to deadlines.
  • Created employee work schedules to keep all shifts properly staffed.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Resolved order discrepancies through research and [Task] to keep inventory properly stocked and alleviate possible backordered items.
  • Praised employees for great work efforts and continuously delivered positive reinforcement and constructive criticism.
  • Communicated changes from management to inform and educate department employees.
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.
  • Streamlined preventive maintenance repair processes to ensure timely completion.
  • Adhered to all company and OSHA-defined protocols for workplace safety.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Setup and operated mechanical and manual servicing equipment.
  • Assisted maintenance team with completion of preventive maintenance and unscheduled service needs.
  • Tested components, assemblies and systems to diagnose problems.
  • Gained equipment knowledge and expertise through research and repair experience.
Education and Training
High School Diploma: , Expected in 05/1992
-
W.H. Burgess High School - El Paso, TX,
GPA:
Status -
Certifications

* Tymco-Model 600 Service School

* Smith System- Defensive Driving Course

* FEMA- Introduction to Incident Command Systems, ICS-100

Basic Incident Command System for Initial Response, IS-00200.c

Introduction to the National Incident Management System, IS-00700.b

* Bergkamp-FP5 Patcher SSTymco Service STymco.

* Emergency Vehicle Technician Certification Commission, Inc.- Maintenance, Inspection and Testing of Fire Apparatus.

* Texas Association of Emergency Vehicle Technicians- Emergency Vehicle Design and Maintenance.

* American College of Surgeons- Committee on Trauma- Bleed Control Basic v. 1.0 Course

*City of San Marcos- Pollution Prevention and Good Housekeeping/ Illicit Discharge and Elimination.

* San Marcos Fire Department- Certificate of Appreciation for dedication, expertise and untiring wapparatusesp the apparatuss' in service.

* Texas Department of Safety- Vehicle Inspector License.

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Resume Overview

School Attended

  • W.H. Burgess High School

Job Titles Held:

  • Master Fleet Services Technician- Lead
  • Service Technician
  • Auto Service Technician
  • Service Technician-Reconditioning Manager

Degrees

  • High School Diploma

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