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Marketing Program Manager Resume Example

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MARKETING PROGRAM MANAGER
Professional Summary
Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Ambitious and motivated,  bringing 30 years of experience supporting top-tier executives, multiple vice presidents, and executive directors.
Skills
  • Advanced level MS Office suite (Word, Excel, PowerPoint, Outlook, Publisher)
  • Visio 2000
  • Expense Reporting System (Concur)
  • IOS Mobile
  • Android
  • WebEx
  • TelePresence
  • Project Management
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • High accuracy
  • Superb time management skills


  • Highly organized
  • Travel coordination
  • Event planning
  • Flexible
  • Time management
  • Excellent planner and coordinator
  • Strong problem solver
  • Attention to detail
  • Critical thinking
  • Team building
Work History
Marketing Program Manager, 02/2017 to Current
Opentext Corporation – Waterloo, Canada

  • Monitored program effectiveness.
  • Met with stakeholders and maintained productive relationships.
  • Maintained compliance with company requirements.
  • Supervised 3 programs per year.
Marketing Program Manager, 12/2015 to 02/2017
EMC Corporation – Pleasanton, CA
  • Primary Interface for marketing managers and product managers.
  • Primary liaison to the field for assigned areas.
  • Set and communicate objectives, schedule tasks, assign responsibilities, implement plans, monitor and report progress, and deal with constraints.
  • Oversee and drive tactical sales programs through the web, telesales and broader channels.
  • Contribute to and support the plan of record between marketing and other organizations for assigned areas, including input product business plan, forecasts.
  • PLANNING -Develop and maintain Campaign Plans in Smartsheet for target investment areas -Develop and maintain Content Maps in Smartsheet for target investment areas
  • EXECUTION -Communicate with Functional teams on planned activities to eliminate confusion on who is doing what -Track budget execution for target investment areas on a bi-weekly basis.  Update green/yellow/red status on activity, next steps, and notes on Campaign Plans (in concert with the Program owner, Campaign Analyst, and Functional teams)
  • Update MASTER Marketing Program Smartsheet document to eliminate placeholders and blank data, and update MASTER Marketing Program Smartsheet document with campaign plan changes as needed..
  • Recipient of 4 EMC Excellence Awards.
  • Monitored program effectiveness.
  • Met with stakeholders and maintained productive relationships.
  • Supervised social media marketing strategies.
  • Developed innovative business plans.
  • Maintained compliance with company requirements.
  • Supervised 2 programs per year, including budget assigned to each
  • Applied advanced business expertise in program planning.
  • Sourced qualified vendors and negotiated contracts.
Executive Assistant for Digital, 10/2014 to 12/2015
EMC Corporation – Pleasanton, CA
  • Successfully managed 150+ on-site executive meetings with customers and partners at annual global conference. 
  • Manage calendars for VP, complete expense reports, compose and prepare confidential correspondence, organize multifaceted and complex travel plans, itineraries, visas, and agendas.
  • Recipient of 4 EMC Excellence Awards.
  • Recipient of Quarterly Rock Star Award for ECD Division.
Executive Assistant to Vice President of Marketing, 06/2012 to 10/2014
EMC Corporation – Pleasanton, CA
  • Successfully managed 150+ on-site executive meetings at annual global conference.
  • Responsible for an extensive variety of responsibilities for the VP of Marketing and Executive Leadership Team.
  • Manage calendars for VP, complete expense reports, compose and prepare confidential correspondence, organize complex travel plans, itineraries, visas, and agendas.
  • Communicate directly and on behalf of the VP, with partners, customers and extended teams.
  • Provide a channel for communication between the VP, Leadership Team and internal departments; maintain credibility and trust with Executive Leadership Team and staff.
  • Work closely and effectively with the Executive Leadership Team to keep them informed of upcoming commitments and responsibilities.
  • Provide leadership to build relationships crucial to the success of the organization and manage a variety of special projects for the VP.
  • Maintain discretion and confidentiality in relationships with the Executive Leadership Team.
  • Assist in coordination the agenda of team meetings and off-site events.
Executive Assistant to Consultant to CEO, Shaklee Corporation – Pleasanton, CA
  • Acted as a cross-functional liaison and provided leadership and support for events, trainings, regional sales initiatives, recognition and incentives.
  • As executive assistant, maintained calendar, coordinated travel and meeting schedules.
  • Prepared Power Point presentations,reconcile expense reports, process and approve vendor POs.
  • Planned and executed, US sales tour for CEO and field training.
  • Central point of contact to manage and disseminate project information to key departments, provide recommendations to senior management, manage overall sales and training budgets, manage sales calendar and forecast number of events throughout the US market.
  • Development and management of training materials, registration forms, website content, flyers, agenda and brochures.
  • Onsite coordination with hotels and catering.
  • Arrange ground transportation for all VIPs during conventions and special events.
  • Managed the development, approval and distribution of collateral for workshop materials, conference workbooks and PowerPoint presentations for annual global conference for 6,000+ attendees.
  • Managed on-site workshops for conference.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Coordinated domestic and international travel arrangements.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Selected and assigned instructors to conduct training seminars.
  • Monitored participant workflow and behaviors throughout the training process.
  • Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.
  • Clearly communicated objectives for all lessons, units and projects to all participants.
Executive Assistant, 05/2002 to 10/2003
ProBusiness – Pleasanton, CA
  • Manage SVPs calendar, travel schedule, prepare and track expense reports, purchase requisitions, arrange meetings, schedule, room reservations, catering.
  • Coordinate space usage, office moves, maintain organizational charts, distribution lists, contact lists, and process new hire and terminations.
  • Provided training for department on FileNet procedures, organize off-site meetings, maintained and controlled the Luxury Suites at the Oakland Arena for the entire company.
  • Support for 8 Directors and 40+ employees, participated in management meetings.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Coordinated domestic and international travel arrangements.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
Executive Assistant, 03/2001 to 05/2002
ProBusiness – Pleasanton, CA
  • Manage EVPs calendar, email, and travel schedule, prepare and track expense reports and purchase requisitions, arrange meetings, organized off-site meetings.
  • Provided support to other VPs (5+).
  • Managed day-to-day internal and external escalation activities.
  • Created PowerPoint presentations for board meetings.
Executive Assistant, 02/1999 to 03/2001
GAP - – Pleasanton, CA
  • Maintain VP's calendar, schedule meetings, and coordinate travel arrangements.
  • Scheduled and coordinated training classes and marketing events for the region.
  • Compile budget reports, investigate any discrepancies and approve expense reports for the region (approx.
  • 200 monthly).
  • Create PowerPoint presentations, coordinate time sensitive projects involving in-depth research, and create spreadsheets used for analyzing and tracking data.
  • Compose confidential correspondence, reports and documents.
Office Manager, Assistant to President and CEO, 02/1995 to 01/1999
Interson – Pleasanton, CA
  • Assisted President and CEO, managed office, inventory control, and office accounting.
  • In charge of international sales and marketing, process purchase orders, and contact suppliers in order to achieve just-in-time arrival of materials.
Executive Assistant, 08/1991 to 01/1995
Kimberly Quality Care – San Ramon, CA
  • Provided administrative support to VP and 16 Business managers, along with 16 regional branches.
  • Compiled and created PowerPoint presentations for CEO and Board.
  • Assisted in the implementation of companywide pricing procedures, provided technical computer support to division office and branches.
  • Trained office staff on computer software programs, resolved billing discrepancies, created spreadsheets and gathered data for VP and President.
  • Coordinated travel itineraries and scheduled meetings.
Executive Assistant to Station Manager, 04/1989 to 07/1991
Alaska Airlines – San Francisco, CA
  • Responsible for the in-depth administrative support for Station Manager, Operations Manager and 70 employees.
  • Resolved billing discrepancies, negotiated new contracts and availability with vendors.
  • Hire staff, coordinate performance appraisals, and disciplinary action letters.
  • Assisted and prepared reports and recommendations on issues regarding personnel and station operations.
Customer Service Agent, 11/1988 to 06/1989
Alaska Airlines – San Francisco, CA
  • Handled customer issues, prepare and issue ticket sales, assign seats, prepare boarding passes, check baggage, attend boarding gates, assist pre-boarding passengers and provide information on fares and flight schedules and routes, complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information and relay operational messages to operations control and down line stations.
  • Served as a liaison in customs for international flights.
Executive Assistant to Station Manager, 03/1987 to 03/1989
Eastern Airlines – San Francisco, CA
  • Authorized and maintained travel records for 100+ employees, processed claims and OSHA reports, served as a bilingual agent, assisted in the preparation and revision of station policies and procedures.
  • Supervised 3 administrative secretaries.
  • Collected, analyzed and prepared reports and recommendations on issues regarding personnel and station operations.
  • Hire staff, coordinate performance appraisals, and issue disciplinary action letters.
  • Scheduled station meetings, provided detailed information on aircraft landings and passenger boarding to the City of San Francisco.
Executive Assistant, 08/1985 to 03/1987
Warner Lambert - Parke Davis – Quito, Ecuador S.A
  • Contact with foreign vendors to obtain prime materials in order to supply entire country with pharmaceutical products.
  • Gather and analyze reports for President and Controller.
  • Maintained an effective purchasing program for the division.
  • Translated documents from English to Spanish.
  • Managed international travel, calendars and meetings for President.
Executive Assistant, 06/1983 to 07/1985
Metropolitan Touring – Quito, Ecuador S.A
  • Metropolitan Touring - Quito, Ecuador S.A.
  • Arranged corporate travel for large corporations.
  • Organized conventions and private tours for Presidents of other countries.
  • Coordinated and supervised international operation.
  • Responsible for marketing contracts.
  • Coordinated special projects and managed schedules.
Executive Assistant, 02/1981 to 05/1983
Canadian Embassy – Quito, Ecuador S.A
  • Coordinated travel, organized and assisted in protocol events with other foreign dignitaries.
  • Responsible for funds allocated to embassy for the disbursement to poverty stricken population in the country (MAF).
  • Worked closely with embassy engineers and country officials to establish goodwill within the many indigenous groups in the country.
n, 02/2017 to Current
n

Education
Business Administration: Executive Bilingual Administrative Assistant, 1981
Cardinal Spellman School - Quito, Ecuador S.A.
  • Coursework emphasis in Marketing, Business and English
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Resume Overview

Companies Worked For:

  • Opentext Corporation
  • EMC Corporation
  • Shaklee Corporation
  • ProBusiness
  • GAP -
  • Interson
  • Kimberly Quality Care
  • Alaska Airlines
  • Eastern Airlines
  • Warner Lambert - Parke Davis
  • Metropolitan Touring
  • Canadian Embassy
  • n

School Attended

  • Cardinal Spellman School

Job Titles Held:

  • Marketing Program Manager
  • Executive Assistant for Digital
  • Executive Assistant to Vice President of Marketing
  • Executive Assistant to Consultant to CEO
  • Executive Assistant
  • Office Manager, Assistant to President and CEO
  • Executive Assistant to Station Manager
  • Customer Service Agent
  • n

Degrees

  • Business Administration : Executive Bilingual Administrative Assistant , 1981

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