I consider myself to be a High-energy, Enthusiastic and Professional Employee. Successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. As a Property Manager and being in the Industry for over 20 years, I have a broad background in operations, project and risk management, financial reporting, annual Budgets as well as surpassing company goals and achievements year round. I have established excellent working relationships with customers, residents, employees, vendors and contractors. I consider myself to be an Enthusiastic team leader and team player dedicated to process improvements and staff development. Due to the rapidly evolving and changing markets in South Florida, I am extremely proactive in finding cost-effective solutions to insure that we, as a property, stay on target and surpass other properties in the nearby market.
Ability to work close with Assistant Manager & Property Manager
Understand & Complies with All Fair Housing Laws and Standards
Marketing, Leasing Consultant & Administration, 06/2018 to 03/2019 JMG Realty, Inc – City, STATE,
New Construction/Lease Up Community Experience
Heavy Marketing Including Outreach Marketing, Social Events, E-Mail, Visiting Nearby Retailers, Malls and Real Estate Office amongst many others such as Broker Events
Maintain Effective Communication with Manager, Maintenance & Onsite Construction Team Members
Promote "WOW" Features and Excitement to Community
Create a Warm and Inviting Atmosphere for Prospects and New Residents
Prospect Community Tours
Secure and Prelease Apartment Homes
Process Credit and Criminal Background Checks for Manager Approval
Prepare All Lease Documents/Schedule Welcome Tour and Lease Signing
Established and Maintained a Closing Ratio of 35% and Higher
Maintained Professional & Warm Relationship with New Residents
Community Manager, 10/2007 to 01/2014 JMG Realty Inc. – City, STATE,
Property Take-Over & Promotion to a Community Manager
Increased occupancy from 88% upon take-over to climbing & stabilizing occupancy of at least 95% to 99% each month
Immediately started to increase income and reduce expenses
Preparing annual property budgets as well as following the budget year-round to Insure that income & expenses remained within the allowed budget amounts
Reduced & controlled property expenses, maintenance expenses and turn-key expenses
Prepared & completed all financial reports including mid-month accounting, accounting month end reports, monthly variance reports, marketing reports, performance bonuses & owner reports
Completed weekly property inspections, lighting inspections and reporting
Analyzed contract performance for bids, budgets and forecasts
Prepared, drafted and completed All Resident Renewals along with review and approving all renewal increases and lease terms
Secured and maintained at least a 60% renewal ration monthly
Conducted annual performance reviews for all employees including maintenance staff and grounds
Completed all new hire paperwork and first day presentation to company
Prepared and completed weekly meetings with the Regional Manager along with my current Owners
Involved, assisted & attended all community events
Updated weekly market comps, planned outreach marketing, social media marketing and other new ideas with team
Traveled throughout state to complete property audit's and take-over's along helping and assisting at other communities when needed
Property full renovation & rehab
Worked directly with property owners, regional manager & onsite construction team with development and design plans including main leasing office/clubhouse, creating & furnishing new models, renovation of the fitness center, ordering of new equipment along with all other amenity changes, renovations and updates
Scheduled & confirmed all needed replacement for each unit
Finalized and approved completed rehab units for delivery of rental
Leasing Consultant Promoted to Assistant Manager, 2001 to 09/2006 JMG Realty Inc – City, STATE,
Experience on a brand new full lease up community totaling 320-units
Completed & entered all guest cards for new prospects tours daily
Consistently remained at a closing ration of at least 35% and higher
Provided 100% Customer Satisfaction
Walked property and models daily to insure that both were clean, trash-free, all lights working etc.
Prior move in inspections to insure all apartments were move in ready
Collected applications, scheduled move in dates, processed credit and criminal background checks along with verifying employment and rental verifications for each applicant
Prepared lease agreements and renewals
Opening & closing procedures required to do daily
Entering & closing of reported/completed work orders
Involved with all community, resident & broker events including the planning/budgeting of each event
Promoted to Assistant Manager
Posting and collections of all monies on a daily basis
Minimized and controlled monthly delinquency along with continuing to reach monthly percentages & goals as budgeted
Preformed all legal tasks and processing of evictions as needed
Creation and implantation of collection procedures to help increase direct income each month
Complete move out inspections and assisted maintenance to confirm move out damages/charges
Process and complete move out statements including listing any damages, amounts due & refunds
Condo-Conversion
Hands on experience with the community converting to condo's
Worked side by side with Real Estate Team onsite throughout the entire conversion & closing of each unit.
Worked closely and directly with Property Owners; Kolter Properties & Regional Manager
Insured all residents, sales and buyers were completed, satisfied & went smoothly throughout their process
Education~Accomplishments~Certications
: HOA License/Certification- Currently in Process, Expected in 05/2021 AAC Online CAM Course - South Florida , GPA:
Florida Division: , Expected in 2007 Awards Received - Florida, GPA:
CAM License-Certified Property Manager: Property Management, Expected in 2006 South East Florida Apartment Assosication-SEFAA/FAA - Florida, GPA:
Coursework in Business, Management and Communications
Certified Apartment Manager; The National Apartment Association Education Institute; CAM License-Completed in 2006
Certification in Business Operations in March 2007
Certification in Sales and Marketing in February 2007
Certified & Trained through the South East Florida Apartment Association on Bed Bug Prevention, Bed Bugs 101
High School Diploma: , Expected in 1997 Spainish River High School/Americana Prepatory School - Boca Raton, Florida~Deerfield Beach, Florida GPA:
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School Attended
AAC Online CAM Course
Awards Received
South East Florida Apartment Assosication-SEFAA/FAA
Spainish River High School/Americana Prepatory School
