Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

I consider myself to be a High-energy, Enthusiastic and Professional Employee. Successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. As a Property Manager and being in the Industry for over 20 years, I have a broad background in operations, project and risk management, financial reporting, annual Budgets as well as surpassing company goals and achievements year round. I have established excellent working relationships with customers, residents, employees, vendors and contractors. I consider myself to be an Enthusiastic team leader and team player dedicated to process improvements and staff development. Due to the rapidly evolving and changing markets in South Florida, I am extremely proactive in finding cost-effective solutions to insure that we, as a property, stay on target and surpass other properties in the nearby market.

  • Annual Budget, Forecasting, Financial Reporting & Operations
  • Strong Administrative Skills and Knowledge
  • Outreach Marketing, Networking Skills, Marketing Plan & Development
  • Customer Satisfaction & Vendor Relations
  • Excellent Communication and Interpersonal Skills
  • Effective Leader & Team Building Expertise
  • Detail Oriented & Consistently Meet Goals
  • Maintained In-Depth Knowledge of Competition through Consistent Evaluation of Market Conditions and Trends
Work History
Marketing & Leasing Consultant, 06/2019 to 09/2020
ArriktoSan Francisco, CA,
  • Heavy social Marketing along with Other Marketing Techniques
  • Handled Out-of-State and Online Leasing
  • Responsible for Daily Tours and Leasing of Apartments
  • Maintain, Organize all Traffic, prospects & Leasing Data
  • Daily & Weekly Reports
  • Weekly Market Comps Updates to Obtain Current Market Information
  • Goal Oriented
  • Secure Leases and Processing of Credit & Criminal Background Checks for Manager Approval
  • Preparation of Lease Documents and Move-n Packets
  • Move-In Apartment Walk-Throughs with New Resident's
  • Processing of Credit Card's for Application, Reservation & Move- In Monies
  • Inspections of Vacant and Available Units to Ensure Market Ready Condition to Tour
  • Ability to work closely with Residents and Prospects
  • Effective Communication & Interpersonal Skills
  • Organized, Professional, Friendly, Enthusiastic & Diligent
  • Ability to work close with Assistant Manager & Property Manager
  • Understand & Complies with All Fair Housing Laws and Standards
Marketing, Leasing Consultant & Administration, 06/2018 to 03/2019
JMG Realty, IncCity, STATE,
  • New Construction/Lease Up Community Experience
  • Heavy Marketing Including Outreach Marketing, Social Events, E-Mail, Visiting Nearby Retailers, Malls and Real Estate Office amongst many others such as Broker Events
  • Maintain Effective Communication with Manager, Maintenance & Onsite Construction Team Members
  • Promote "WOW" Features and Excitement to Community
  • Create a Warm and Inviting Atmosphere for Prospects and New Residents
  • Prospect Community Tours
  • Secure and Prelease Apartment Homes
  • Process Credit and Criminal Background Checks for Manager Approval
  • Prepare All Lease Documents/Schedule Welcome Tour and Lease Signing
  • Established and Maintained a Closing Ratio of 35% and Higher
  • Maintained Professional & Warm Relationship with New Residents
Community Manager, 10/2007 to 01/2014
JMG Realty Inc.City, STATE,

Property Take-Over & Promotion to a Community Manager

  • Increased occupancy from 88% upon take-over to climbing & stabilizing occupancy of at least 95% to 99% each month
  • Immediately started to increase income and reduce expenses
  • Preparing annual property budgets as well as following the budget year-round to Insure that income & expenses remained within the allowed budget amounts
  • Reduced & controlled property expenses, maintenance expenses and turn-key expenses
  • Prepared & completed all financial reports including mid-month accounting, accounting month end reports, monthly variance reports, marketing reports, performance bonuses & owner reports
  • Completed weekly property inspections, lighting inspections and reporting
    Analyzed contract performance for bids, budgets and forecasts
  • Prepared, drafted and completed All Resident Renewals along with review and approving all renewal increases and lease terms
  • Secured and maintained at least a 60% renewal ration monthly
  • Conducted annual performance reviews for all employees including maintenance staff and grounds
  • Completed all new hire paperwork and first day presentation to company
  • Prepared and completed weekly meetings with the Regional Manager along with my current Owners
  • Involved, assisted & attended all community events
  • Updated weekly market comps, planned outreach marketing, social media marketing and other new ideas with team
  • Traveled throughout state to complete property audit's and take-over's along helping and assisting at other communities when needed
  • Property full renovation & rehab
  • Worked directly with property owners, regional manager & onsite construction team with development and design plans including main leasing office/clubhouse, creating & furnishing new models, renovation of the fitness center, ordering of new equipment along with all other amenity changes, renovations and updates
  • Scheduled & confirmed all needed replacement for each unit
  • Finalized and approved completed rehab units for delivery of rental
Leasing Consultant Promoted to Assistant Manager, 2001 to 09/2006
JMG Realty IncCity, STATE,
  • Experience on a brand new full lease up community totaling 320-units
  • Completed & entered all guest cards for new prospects tours daily
  • Consistently remained at a closing ration of at least 35% and higher
  • Provided 100% Customer Satisfaction
  • Walked property and models daily to insure that both were clean, trash-free, all lights working etc.
  • Prior move in inspections to insure all apartments were move in ready
  • Collected applications, scheduled move in dates, processed credit and criminal background checks along with verifying employment and rental verifications for each applicant
  • Prepared lease agreements and renewals
  • Opening & closing procedures required to do daily
  • Entering & closing of reported/completed work orders
  • Involved with all community, resident & broker events including the planning/budgeting of each event

Promoted to Assistant Manager

  • Posting and collections of all monies on a daily basis
  • Minimized and controlled monthly delinquency along with continuing to reach monthly percentages & goals as budgeted
  • Preformed all legal tasks and processing of evictions as needed
  • Creation and implantation of collection procedures to help increase direct income each month
  • Complete move out inspections and assisted maintenance to confirm move out damages/charges
  • Process and complete move out statements including listing any damages, amounts due & refunds


  • Hands on experience with the community converting to condo's
  • Worked side by side with Real Estate Team onsite throughout the entire conversion & closing of each unit.
  • Worked closely and directly with Property Owners; Kolter Properties & Regional Manager
  • Insured all residents, sales and buyers were completed, satisfied & went smoothly throughout their process
: HOA License/Certification- Currently in Process, Expected in 05/2021
AAC Online CAM Course - South Florida ,
Florida Division: , Expected in 2007
Awards Received - Florida,
CAM License-Certified Property Manager: Property Management, Expected in 2006
South East Florida Apartment Assosication-SEFAA/FAA - Florida,
  • Coursework in Business, Management and Communications
  • Certified Apartment Manager; The National Apartment Association Education Institute; CAM License-Completed in 2006
  • Certification in Business Operations in March 2007
  • Certification in Sales and Marketing in February 2007
  • Certified & Trained through the South East Florida Apartment Association on Bed Bug Prevention, Bed Bugs 101
High School Diploma: , Expected in 1997
Spainish River High School/Americana Prepatory School - Boca Raton, Florida~Deerfield Beach, Florida


Additional Information
  • Entrada/Property Solutions
  • Bluemoon Lease Software
  • Gracehill E-Learning
  • Nexus Billing
  • ADP
  • LRO
  • MRI
  • ASMI
  • Yardi-Site Manager
  • AVID Invoicing/Billing
  • Microsoft, Word, Excel & Powerpoint

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School Attended

  • AAC Online CAM Course
  • Awards Received
  • South East Florida Apartment Assosication-SEFAA/FAA
  • Spainish River High School/Americana Prepatory School

Job Titles Held:

  • Marketing & Leasing Consultant
  • Marketing, Leasing Consultant & Administration
  • Community Manager
  • Leasing Consultant Promoted to Assistant Manager


  • Florida Division
  • CAM License-Certified Property Manager
  • High School Diploma

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