Business development professional with over 25 years experience in devising and managing projects and developing business for small businesses and global organizations. Highly competent with interacting with all levels/areas of the organization, clients and the public. Able to negotiate and problem solve quickly, accurately and efficiently. Adept at multi-tasking to achieve organization, individual and team goals. Areas of expertise include: Account and Relationship Management Project Management Business Development Digital Marketing (Email, SEM, SEO) Consultative Sales Graphic and Website Design Event Planning Website Management and Analytics Passionate Marketing Manager with exceptional ability to work with teams to market and sell multiple products/services.
Web-based reporting tools
Social networking design/management
Online marketing strategies
Marketing Director, 01/2008
to Current Infinity Dental Web – Tempe,
Directly responsible for closing over 117 new sales leads and selling additional services to existing clients generating 30% company annual growth for the last six years Manage over 90 SEO and website design projects from concept to completion Direct web and graphic design team projects to ensure projects are on time and within budget Manage client relationships and effectively communicate project status, analyze and report monthly traffic analysis, resolve issues to maintain excellent customer relationships Manage and exhibit tradeshow events to promote the company and generate leads.
Special Events Manager, 01/2007
to 01/2008 Desert Voices Oral Learning Center – Phoenix,
Managed and hosted 2008 FBR Open Charity Classic Golf Tournament raising over $247,000 Managed and co-hosted 2008 Schuff Steel Charity Classic Golf Tournament raising over $193,000 and exceeded goal by over $20,000 Co-hosted the 2008 Father/Daughter Dinner and Dance fundraising event raising over $36,000 Coordinated/facilitated meetings among fundraising partners and event committees Created marketing collateral to generate leads and donations for fundraising events and campaigns.
Marketing Events Specialist, 01/2004
to 01/2007 JDA Software Group – Scottsdale,
Liaison to User Group Executive Committee and JDA Special Interest Group Managed web seminars to promote products and services to generate leads Coordinated and attended annual Global Conference and conducted User Group meetings Managed JDA/New Orleans Habitat for Humanity fundraiser surpassing $50,000 goal by 33% Organized industry tradeshow events and Client Steering Committee meetings Managed annual Customer Advisory Board meeting Planned and managed 10 promotional events per year in North America (included recruiting industry speakers, managing marketing collateral, booking event space, executing event, and event report follow-up).
Bachelor of Science: Marketing,
1 2001 University of Phoenix - Business Marketing
WorldatWork, Scottsdale, AZ (formerly American Compensation Association) Service Partner, Business Development (2000 - 2004) Managed 156 educational events annually by providing customer service, logistical and marketing support to include email marketing, catalog and website promotion Maintained 54 domestic and international business relationships which included academic partners, corporate clients, and professional associations Formed seven U.S.
academic and 15 corporate Canadian partnerships within one year Maintained 6.7 customer satisfaction based on a 1 to 7 point scale (7 being the highest) Reviewed and revised client contracts for business development team Project managed and utilized consultative selling methods to sell educational products Streamlined business processes among business development team and cross-functional teams Planned special high-level customer events to build relationships and promote sales Transcript/Currency Specialist (1995 - 2000) Established review process with the American Council on Education and the Certified Financial Planner's Association to qualify and identify the WorldatWork education as continuing education certification units Liaison among three credit recommendations agencies Managed human resource professional recertification program Developed testing and proctoring program among testing administrators within colleges and universities Analyzed transcripts and provided advisement to human resource professionals on how to earn their compensation and benefits professional designations Served on the organization's re-branding committee.