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marketing coordinator social media manager resume example with 7 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

First-rate attention to detail and creative sales woman offering 3+ years of success in fostering quality customer experiences through meeting needs and extensive product knowledge. Dynamic individual with proven history of hitting quotas. Enthusiastic and eager to contribute to team success through hard work and excellent organizational skills. Motivated to learn, grow and excel. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Account servicing
  • Problem solving strength
  • Customer Relations
  • Competitive
  • Great communication
  • Time management
  • Positive
  • Tech-savvy
  • Hunger to learn
  • Leadership
Education and Training
Holy Family High School Broomfield, Expected in 04/2014 High School Diploma : - GPA :
University of Colorado At Boulder Boulder, CO Expected in 05/2018 Bachelor of Arts : Communication - GPA :
Experience
Gtmhub - Account Executive
San Francisco, CA, 12/2020 - Current
  • Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
  • Made actionable and insightful recommendations for business growth.
  • Contacted customers about account or information issues, alerting clients of changes for excellent customer service.
  • Exceeded call quota and new business expectations.
  • Managed accounts in 23 different states.
  • Consistently hit and exceeded monthly quota.
  • Worked as a liaison for the sales team, meeting with each department individually to minimize communication issues.
Industrial Finishes - Customer Service & Inside Sales
Elkhart, IN, 07/2020 - 12/2020
  • Multitasked HubSpot tickets, live chats and incoming phone calls from new and current customers.
  • De-escalated problematic customer concerns.
  • Educated customers on products offered.
  • Documented conversations with customers to track requests, problems and solutions.
  • Cultivated and strengthened customer relationships to drive revenue growth and business development.
  • Worked with warm leads and revived old relationships.
  • Mentored and trained incoming customer service representative.
A-Gas Americas - Marketing Coordinator & Social Media Manager
Portland, OR, 01/2019 - 07/2020
  • Boosted brand awareness with target customer demographics.
  • Managed and instituted a marketing plan for all social medias (up to 7 at a time)
  • Analyzed and reported social media and online marketing campaign results.
  • Improved page content to achieve search engine optimization goals.
Merck Kgaa - Business Development & Sales
Verona, WI, 10/2018 - 07/2020
  • Worked alongside retail representatives to boost sales.
  • Educated customers on promotions to enhance sales.
  • Implemented up-selling strategies.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Sales processes: cold calling and door to door.
America's Finest LLC - Production & Admin
City, STATE, 07/2018 - 10/2018
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness.
  • Improved information collection and recordkeeping accuracy.
  • Inspected final products to assess compliance with quality standards.
  • Maintained maximum organization of all inventory and finished goods.
Staci & Mike Fall - Family Nanny
City, STATE, 08/2014 - 10/2018
  • Watched two boys, starting ages were 6 months and 2 1/2 years old.

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Resume Overview

School Attended

  • Holy Family High School
  • University of Colorado At Boulder

Job Titles Held:

  • Account Executive
  • Customer Service & Inside Sales
  • Marketing Coordinator & Social Media Manager
  • Business Development & Sales
  • Production & Admin
  • Family Nanny

Degrees

  • High School Diploma
  • Bachelor of Arts

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