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marketing coordinator social media manager resume example with 7 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

First-rate attention to detail and creative sales woman offering 3+ years of success in fostering quality customer experiences through meeting needs and extensive product knowledge. Dynamic individual with proven history of hitting quotas. Enthusiastic and eager to contribute to team success through hard work and excellent organizational skills. Motivated to learn, grow and excel. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Account servicing
  • Problem solving strength
  • Customer Relations
  • Competitive
  • Great communication
  • Time management
  • Positive
  • Tech-savvy
  • Hunger to learn
  • Leadership
Experience
Account Executive, 12/2020 to Current
GtmhubSan Francisco, CA,
  • Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
  • Made actionable and insightful recommendations for business growth.
  • Contacted customers about account or information issues, alerting clients of changes for excellent customer service.
  • Exceeded call quota and new business expectations.
  • Managed accounts in 23 different states.
  • Consistently hit and exceeded monthly quota.
  • Worked as a liaison for the sales team, meeting with each department individually to minimize communication issues.
Customer Service & Inside Sales, 07/2020 to 12/2020
Industrial FinishesElkhart, IN,
  • Multitasked HubSpot tickets, live chats and incoming phone calls from new and current customers.
  • De-escalated problematic customer concerns.
  • Educated customers on products offered.
  • Documented conversations with customers to track requests, problems and solutions.
  • Cultivated and strengthened customer relationships to drive revenue growth and business development.
  • Worked with warm leads and revived old relationships.
  • Mentored and trained incoming customer service representative.
Marketing Coordinator & Social Media Manager, 01/2019 to 07/2020
A-Gas AmericasPortland, OR,
  • Boosted brand awareness with target customer demographics.
  • Managed and instituted a marketing plan for all social medias (up to 7 at a time)
  • Analyzed and reported social media and online marketing campaign results.
  • Improved page content to achieve search engine optimization goals.
Business Development & Sales, 10/2018 to 07/2020
Merck KgaaVerona, WI,
  • Worked alongside retail representatives to boost sales.
  • Educated customers on promotions to enhance sales.
  • Implemented up-selling strategies.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Sales processes: cold calling and door to door.
Production & Admin, 07/2018 to 10/2018
America's Finest LLCCity, STATE,
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness.
  • Improved information collection and recordkeeping accuracy.
  • Inspected final products to assess compliance with quality standards.
  • Maintained maximum organization of all inventory and finished goods.
Family Nanny, 08/2014 to 10/2018
Staci & Mike FallCity, STATE,
  • Watched two boys, starting ages were 6 months and 2 1/2 years old.
Education and Training
High School Diploma: , Expected in 04/2014 to Holy Family High School - Broomfield,
GPA:
Bachelor of Arts: Communication, Expected in 05/2018 to University of Colorado At Boulder - Boulder, CO
GPA:

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Resume Overview

School Attended

  • Holy Family High School
  • University of Colorado At Boulder

Job Titles Held:

  • Account Executive
  • Customer Service & Inside Sales
  • Marketing Coordinator & Social Media Manager
  • Business Development & Sales
  • Production & Admin
  • Family Nanny

Degrees

  • High School Diploma
  • Bachelor of Arts

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