Profile: Young and energetic sports marketing management professional seeking a full time position in professional baseball. Background in guest/client relations, sports management, and marketing. Highly adept at developing and growing marketing programs, managing operations, and leading product marketing functions. Skilled at project management, strategic planing, client relations, and event management. Expertise in contract negotiations and business development. Outstanding presentation and communication skills.
Education
Bachelor of Science: Sport Management , Expected in April 2013 - Florida International University - Miami, FL GPA:
Minor: Marketing , Expected in 2013 - Florida International University - Miami, Fl GPA:
Experience
Marketing and Promotions Intern, 2013 - Current Pala Mesa Resort Careers – Fallbrook, CA,
Assisted the Marketing Department with launch of 2013 Miami Marlins Baseball Season
Assisted in the planning of events both in the ballpark and outside of ballpark
Performed and executed pre-game, in-game, and post-game activities and entertainment; promotional display and giveaways, set up and dismantling of activities at the ballpark, escorting and assisting players/celebrities/musicians to functions and providing hospitality
Completed Disney employee training program learning essential customer service skills
Created and implemented new ideas for the 2013 MLB All-Star Balloting Campaign, submitted/approved by Major League Baseball
Assisted with Billy's Bunch Kids Club database including over 2,800 members
Assisted with Miami Marlins Fan Club database and the recruitment of over 3,000 new members for the 2013 season
Participated in the planning, budgeting, and development of the 2014 Billy's Bunch Kids Club and Miami Marlins Fan Club
Coordinated the inventory of all organizational premium items, including deliveries, distribution, and placement
Local XXX Unite Here Union Representative , 2011 - Current Fontainebleau Resort – City, STATE,
Responsibility to help organize union meetings, and recruit members.
Vocalize and understand union members concerns to the local Union office and Fontainebleau Resort Management.
Negotiate the union contract and make sure union members rights are upheld.
Banquet Server/Bartender , 2009 - Current Fontainebleau Resort – City, STATE,
Responsibility to exceed the expectations of both internal and external guests and ensure the highest level of service is consistently provided.
Marketing and Promotion Street Team, 2013 - 02/2013 Miami Marlins – City, STATE,
Responsible for providing support and assistance to the entire Marketing Department, as needed.
Assisted with events both in the ballpark and outside the ballpark
Duties included game day activities, outside special events, and promotions.
Football Stadium Event Services Intern , 2011 - 10/2011 Florida International University – City, STATE,
Responsibility to assist with sales and marketing duties of the stadium, including promoting concerts, family shows, games, etc.
Assisted with media relations for shows and premium events on game days.
Prepared VIP packages and aided managers with space capacity.
Assisted with research and development of target marketing programs
Delegated and coordinated with FIU student volunteers for events
Facilitated day to day operations in the office
Basketball Ticket Operations Intern, 2010 - 03/2010 Florida International University – City, STATE,
Assisted customers with the sale of tickets for various sports and entertainment events
Handled incoming calls and inquiries regarding ticket availability and provided accurate and thorough information regarding events.
Engaged with potential customers through strong customer service
Skills
Bilingual
Organization management and leadership abilities such as delegating responsibility, managing groups, handling details, and managing conflict
Proficient in Microsoft Office ( Word, Excel, Powerpoint, Outlook)
Communication skills including speaking effectively, listening attentively, writing concisely, and negotiating
Ability to conceptualize future needs and find solutions for meeting those needs
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